Special assistant Work, Jobs in Wateringbury, Ken (with Salaries)

Customer Services Assistant
Leeds Castle Foundation —Maidstone
- £12.71 an hour
- Weekend availability
- CRM software
- Hospitality
- Customer service
- Free parking
- Health & wellbeing programme
Quick apply
Bank Kitchen Assistant
Crystal Care Collection —Halling
- £13.53 an hour
- Hospitality
- Sales
- Customer service
- Referral programme
Quick apply
1d
Wellbeing Assistant
Opus Care Limited —Ashford
- £12.71 an hour
- Part-time
- Organisational skills
- In-person
- Care plans
Quick apply
11d
Sales Assistant - Maidstone Aylesford
Smyths Toys —Maidstone
- £11.30 - £13.20 an hour
- Temporary
- Store discount
- Employee assistance programme
6d
Complex Healthcare Assistant
Superior Healthcare —Maidstone
- £14 - £17 an hour
- Night shift
- Care plans
- Paid training
- Annual leave
Life Skills Tutor
TCHC Group —Thurrock
- £25,000 - £30,000 a year
- Monday to Friday
- Education
- Teaching
- Annual leave
- Employee assistance programme
Quick apply
SEND Administrator
Weald of Kent Grammar School —Tonbridge
- £12,119.65 - £12,483.39 a year
- Part-time
- Bachelor's degree
- School
- Teaching
- Referral programme
- Sick pay
Quick apply
7d
Hospitality Assistant
Osbern Manor-Hospitality —Gillingham
- £13.20 an hour
- Weekend availability
- Hospitality
- Annual leave
- Referral programme
Quick apply
7d
Production Assistant
More Than Foil —Godstone
- £26,500 - £28,000 a year
- Full-time
- Microsoft Excel
- Social media management
- Computer skills
- Free parking
- Annual leave
Quick apply
11d
Teacher Assistant
Key Skills Learning —London
- £15.45 - £42.80 an hour
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- Childcare
Quick apply
1d
Service Coordinator
AMF Automotive LTD —Paddock Wood
- £25,000 - £30,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
SEN TA
Teach South Kent —Tonbridge
- £95 - £102 a day
- Full-time
- Working with children
- In-person
- Communication skills
Quick apply
1d
Food & Beverage Assistant
HandPickedHotels —Fawkham
- £13 an hour
- Weekend availability
- Bar
- Hotel
- Restaurant experience
- Free parking
- Employee assistance programme
Facilities Assistant
McArthurGlen UK Ltd —Ashford
- £28,000 - £29,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee discount
Quick apply
Assistant Headteacher
ASD Learning LTD —Welling
- £50,000 - £60,000 a year
- Full-time
- Bachelor's degree
- In-person
- School
- Health & wellbeing programme
- Sick pay
Quick apply
2d
Domestic assistant (18hrs per week)
The Bridge Care home —London
- £12.81 an hour
- Part-time
- Driving
- In-person
- Referral programme
Quick apply
14h
Teaching Assistant/Higher Level Teaching Assistant
Cage Green Primary School —Tonbridge
- £24,520 a year
- Monday to Friday
- School
6d
Learning Support Assistant 1;1 (Part time)
Hazelwood School —Oxted
- From £13.26 an hour
- Part-time
- Working with children
- In-person
- Communication skills
- Referral programme
- Sick pay
Quick apply
9h
Nursery Training and Operations Manager
The Lodge Preschool and Nursery Ltd —Bromley
- From £48,500 a year
- Full-time
- Management
- Supervising experience
- In-person
- Annual leave
Quick apply
11d
Retail Sales Advisor - Orpington
Oak Furnitureland —Orpington
- £45,000 - £50,000 a year
- Full-time
- Sales
- Retail sales
- Free parking
- Employee assistance programme

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special assistant jobs near wateringbury, ken

Customer Services Assistant

Leeds Castle Foundation -
Maidstone

Quick apply

Job details

Fixed term contract | Zero hours contract
£12.71 an hour

Benefits

Free parking
Health & wellbeing programme
Discounted or free food
Company events
Employee discount
On-site parking

Qualifications

CRM software
Hospitality
Customer service
Microsoft Office
Organisational skills
IT
Communication skills

Full job description

Role Overview

To provide an exceptional level of customer service as the first point of contact for all enquiries. The role is responsible for responding to enquiries received by telephone and email, supporting ticketing and events, assisting with group bookings and ensuring visitors receive accurate, timely and helpful information before, during and after their visit.

Working closely with Visitor Operations, Admissions, Retail, Groups, Hospitality and Events teams, the Customer Services Assistant will help deliver a seamless visitor experience whilst supporting the wider commercial and charitable objectives of Leeds Castle.

Role Details – This is a desk based, on-site role which is Fixed Term until end of March 2027. Minimum 16 hrs per week, ideally Thursday, Friday, Saturday & Sunday 9am – 1pm, start/finish times and weekdays can be flexible, but weekend cover is an essential requirement.

KEY TASKS

To act as the first point of contact for visitor enquiries, providing a professional, friendly and knowledgeable service at all times.
To respond promptly and accurately to enquiries received via telephone, email and other communication channels.
To monitor and manage shared customer service inboxes, ensuring enquiries are prioritised and responded to within agreed timescales.
To provide information regarding ticketing, events, activities, accessibility, facilities and visitor experiences across the estate.
To investigate and resolve ticketing enquiries, including booking amendments, payment queries and visitor account issues, escalating where appropriate
To support enquiries relating to seasonal events, special experiences and hospitality offerings, liaising with relevant departments to ensure accurate information is provided
To assist with group booking enquiries, processing reservations and communicating requirements with operational teams.
To support event administration and customer communications before and after events
To maintain accurate records of customer interactions, bookings and enquiries using relevant systems and databases.
To deal with feedback, complaints and service recovery opportunities professionally and courteously, escalating issues where appropriate.
To support Leeds Castle's commitment to delivering outstanding customer service and continuously improving the visitor experience.
To undertake any other reasonable duties as requested by your line manager.

Weekend and bank holiday working is a requirement of this role. During seasonal events, hours may be amended in line with business need.

_________________________________________________________________________

CORE ACCOUNTABILITIES

· Deliver exceptional customer service that reflects Leeds Castle's values and reputation.

· Maintain excellent standards of communication, professionalism and accuracy.

· Work collaboratively across departments to provide a seamless visitor experience.

· Follow Company regulations in Health & Safety and maintain a safe working environment.

· Ensure personal standards of presentation, performance and attendance are beyond reproach at all times.

· Handle customer information in accordance with data protection requirements and company policies.

SKILLS, KNOWLEDGE, EXPERIENCE required

· Previous experience in a customer service, contact centre, visitor attraction, hospitality or administrative role.

· Excellent verbal and written communication skills.

Strong organisational skills with the ability to manage multiple enquiries and priorities.
Experience of working with booking, ticketing or CRM systems would be advantageous.
Strong attention to detail and accuracy when processing bookings and customer information.
Ability to remain calm and professional when dealing with challenging situations or complaints.
Good IT skills, including Microsoft Office applications and email management.
A proactive and positive approach to problem solving.
A willingness to work as 'one team', supporting colleagues across departments as required.

Pay: £12.71 per hour

Benefits:

Company events
Discounted or free food
Employee discount
Free parking
Health & wellbeing programme
On-site parking

Work Location: In person

Quick apply

Refine Your Search

special assistant jobs in wateringbury, ken

Customer Services Assistant

Bank Kitchen Assistant

Wellbeing Assistant

Sales Assistant - Maidstone Aylesford

Complex Healthcare Assistant

Life Skills Tutor

SEND Administrator

Hospitality Assistant

Production Assistant

Teacher Assistant

Service Coordinator

SEN TA

Food & Beverage Assistant

Facilities Assistant

Assistant Headteacher

Domestic assistant (18hrs per week)

Teaching Assistant/Higher Level Teaching Assistant

Learning Support Assistant 1;1 (Part time)

Nursery Training and Operations Manager

Retail Sales Advisor - Orpington

I want to receive the latest job alerts for special assistant in wateringbury, ken

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