Client services Work, Jobs in Wattisham, Sfk (with Salaries)

Customer Service Advisor - Remote
WNS Global Services —Ipswich
- Part-time
- Remote
Quick apply
Client Onboarding Assistant
Greene & Greene Solicitors —Bury St. Edmunds
- £25,000 - £27,000 a year
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
- Free parking
- Health & wellbeing programme
Quick apply
10d
Business to Business Customer Service / Success Executive
Anchor Safety LLP —Ipswich
- £30,000 - £35,000 a year
- Full-time
- CRM software
- In-person
- Communication skills
Quick apply
9d
Helpdesk Advisor
Accelerate Facilities —Ipswich
- £13.45 an hour
- Part-time
- English
- Administrative experience
- In-person
Quick apply
13h
Contract Administrator
Sureserve —Stowmarket
- £27,976 a year
- Monday to Friday
- Databases
- Administrative experience
- IT
- Annual leave
Quick apply
Clinical Team Administrator
NHS Professionals —Bury St. Edmunds
- £14.05 an hour
- Temporary
- Management
- Customer service
- Word processing
Quick apply
8d
Customer Service Advisor
IT Fleet Automotive Limited —East Bergholt
- £28,300 a year
- Full-time
- Organisational skills
- In-person
- Communication skills
Quick apply
8d
Female Brain Injury Support Worker (Part time)
Rebound Care and Support Ltd —Earls Colne
- £17 - £20 an hour
- Part-time
- Driving
- In-person
- Care plans
- Annual leave
Quick apply
Travel consultant apprenticeship
The Turquoise Collection —Stowmarket
- From £1,215 a month
- Full-time
- In-person
Quick apply
Independent Domestic Violence Advisor (IDVA)
The Next Chapter (East of England) —Colchester
- From £26,821 a year
- Full-time
- Hybrid work
- Free parking
- Health & wellbeing programme
Quick apply
12d
Carer Experience Lead
Right at Home Ipswich Woodbridge and Felixstowe —Ipswich
- From £30,000 a year
- Weekend availability
- Computer literacy
- Databases
- Human resources
- Free parking
Quick apply
5d
Cat Sitter, Small Animal Sitter & Dog Walker
Cosy Cats & Critters: Pet Sitting Services —Ipswich
- From £13.60 an hour
- Part-time
- Customer service
- Cleaning
- In-person
Quick apply
Brain Injury Support Worker (Part time)
Rebound Care and Support Ltd —Manningtree
- £17 an hour
- Part-time
- Driving
- Paediatrics
- In-person
- Annual leave
Quick apply
Family Domestic Abuse Practitioner/YPVA
The Next Chapter (East of England) —Colchester
- From £26,821 a year
- Full-time
- Experience working with children
- Bachelor's degree
- In-person
- Flexitime
- Work from home
Quick apply
12d
Sales Executive
The Rare Breed Meat Company —Colchester
- From £40,000 a year
- Full-time
- Hospitality
- Sales
- Computer literacy
- Employee discount
Quick apply
Referrals Domestic Abuse Practitioner (Accommodation)
The Next Chapter (East of England) —Colchester
- £26,821 - £28,250 a year
- Full-time
- In-person
- Health & wellbeing programme
- Bereavement leave
Quick apply
12d
Client Support
Miller Insurance Services —Ipswich
- Part-time
- Travel
- Annual leave
Community Outreach Domestic Abuse Practitioner
The Next Chapter (East of England) —Colchester
- £26,821 - £30,011 a year
- Full-time
- In-person
- Health & wellbeing programme
- Work from home
Quick apply
12d
Administrator
HCRG Care Group —Colchester
- £24,853 a year
- Microsoft Outlook
- Computer literacy
- Data entry
- Employee discount
Quick apply
5d
Client Services Manager
SOOM UK —Frating
- £30,000 - £35,000 a year
- Full-time
- CRM software
- Recruiting
- In-person
- Free parking
Quick apply
5d

I want to receive the latest job alerts for client services in wattisham, sfk

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Customer Service Advisor - Remote

WNS Global Services -
Ipswich

Quick apply

Job details

Part-time

Qualifications

Customer service call handling
Inbound customer enquiry call handling
Motor insurance claims handling
Complaint handling
Customer interaction
Fraud prevention and detection

Full job description

Company Description

WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 64,000+ employees.

Job Description

Potential Varied Hours Available:

Weekday evenings: 17:00 - 22:00 | 17:30 – 22:30

Weekday mornings: 07:00 – 09:00

Saturday: 08:00 - 22:00 - Between 6-12 Hour shifts available.

Sunday - 08:00 - 22:00 - Between 6-12 Hour shifts available.

Night shifts: 22:00 - 09:00 (Different shift patterns, Monday - Sunday).

Applicants must be able to commit either a Saturday or Sunday plus bank holidays

Times are flexible and will be discussed/ arranged in interview

Flexibility may be required to complete a training period for up to 35 hours per week.

Basic Purpose and Function:

To provide excellent customer service to our Clients, by ensuring that all telephone calls are answered promptly and dealt with professionally and applying a proactive approach to claims handling.

To negotiate all heads of claim within the Service Level Agreements on economic terms, adhering to excellent service standards and best practice

Key Tasks:

Answering the telephone and signing off calls in accordance with WNS’ agreed procedures
Handle inbound FNOL calls relating to motor insurance claims, delivering a calm, clear, and reassuring customer experience in a timely manner.
Capture accurate and detailed information about the incident, vehicle, drivers, and third parties involved.
Maintain compliance with industry regulations, internal policies, and data protection standards
Assess urgency and direct calls appropriately, including escalating complex or high-priority cases.
Ensure correct prioritisation of workload and time management schedules are adhered to
Communicate clearly and professionally, explaining the next steps and managing customer expectations
Balance empathy and efficiency, supporting customers who may be distressed following an accident or incident.
Making all liability enquiries necessary to allow you to negotiate settlement of Customer claims on the best possible terms
Assess circumstances with a critical eye, remaining alert to potential indicators of fraudulent activity and raising concerns in line with internal procedures.
Complaint handling within agreed company procedures
Keeping the policyholder informed both verbally and in writing of the status of the claim
Carry out administration on files including general typing of emails and keeping a well organised and up to date portfolio of claims, which you will manage proactively and efficiently
Capture accurate and detailed information about the incident, vehicle, drivers, and third parties involved.

Qualifications

High School or Lower.

Quick apply

Refine Your Search

client services jobs in wattisham, sfk

Customer Service Advisor - Remote

Client Onboarding Assistant

Business to Business Customer Service / Success Executive

Helpdesk Advisor

Contract Administrator

Clinical Team Administrator

Customer Service Advisor

Female Brain Injury Support Worker (Part time)

Travel consultant apprenticeship

Independent Domestic Violence Advisor (IDVA)

Carer Experience Lead

Cat Sitter, Small Animal Sitter & Dog Walker

Brain Injury Support Worker (Part time)

Family Domestic Abuse Practitioner/YPVA

Sales Executive

Referrals Domestic Abuse Practitioner (Accommodation)

Client Support

Community Outreach Domestic Abuse Practitioner

Administrator

Client Services Manager

I want to receive the latest job alerts for client services in wattisham, sfk

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected