Customer care specialist Work, Jobs in West Bromwich, Wmd (with Salaries)

Office Administrator - Supplies
BCS Group —Walsall
- 8 hour shift
- Computer literacy
- Warehouse experience
- Computer skills
- Annual leave
- Employee assistance programme
Quick apply
4d
Support Worker (Male Part Time Days)
Dignus Group —Willenhall
- £12.71 an hour
- Overtime
- Customer service
- Organisational skills
- Care plans
- Paid training
- Annual leave
Investigator
Ministry of Justice —Birmingham
- £20,001 - £40,000 a year
- Part-time
- Hybrid work
- Microsoft Office
- Presentation skills
- In-person
- Annual leave
- Employee discount
14d
Customer Experience Specialist
Circom Limited —Coventry
- £24,000 - £26,655 a year
- Full-time
- Customer service
- Computer literacy
- English
- Free parking
Quick apply
9d
Domiciliary Care Worker
Smethwick ASRA Limited —Sandwell
- £12.71 - £13.00 an hour
- Weekend availability
- Customer service
- English
- In-person
Quick apply
10d
Customer Service & After Care Co-ordinator
Athena Worksuface Fabrications Ltd —Worcester
- From £26,437 a year
- Full-time
- Customer service
- English
- Microsoft Office
- Annual leave
Quick apply
6d
Complex Care Coordinator
Apollo Home Healthcare —Wolverhampton
- From £27,000 a year
- Full-time
- Customer service
- Organisational skills
- In-person
- Annual leave
- Referral programme
Quick apply
Rehabilitation Specialist
Nuffield Health —Wolverhampton
- Up to £27,985.32 a year
- Part-time
- English
- Bachelor's degree
- Rehabilitation centre
- Employee discount
- Gym membership
Recruitment Administrator
JAM CARE LIMITED —Telford
- £24,000 - £28,000 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Employee assistance programme
Quick apply
6d
FM Help Desk Operative
Centrick —Birmingham
- £25,000 - £26,000 a year
- Full-time
- Customer service
- Microsoft Office
- Organisational skills
- Sick pay
Quick apply
Dental Receptionist
CESRC —Solihull
- From £14 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Annual leave
Quick apply
12d
Lloyds Banking Group Customer Support - Birmingham
Lloyds Banking Group —Birmingham
- £26,200 - £26,950 a year
- Full-time
- Customer service
- Financial services
- Banking
2d
Customer Service and Administration
Eternal Smiles Dental Centre —Solihull
- From £13.50 an hour
- Part-time
- Microsoft Word
- Sales
- Customer service
Quick apply
21h
Receptionist (Care Home in Solihull)
Connaught House Specialist Care Centre —Solihull
- £12.71 an hour
- Full-time
- Customer service
- English
- Microsoft Office
- Free parking
Quick apply
Social Value Officer
Equans —Birmingham
- Full-time
- Travel
- Annual leave
- Employee assistance programme
Bank Imaging Administrator
Spire Healthcare —Sutton Coldfield
- Part-time
- Microsoft Excel
- Computer literacy
- Medical terminology
- Free parking
- Annual leave
Clinic Receptionist
Ebs Physiotherapy St Albans: Sports Injury Specialists —Birmingham
- £30,420.00 - £38,534.30 a year
- Part-time
- Management
- Customer service
- English
- Free parking
- Work from home
Quick apply
7d
Intelligence Analyst
HM Revenue and Customs —Birmingham
- £42,631 - £46,077 a year
- Part-time
- Hybrid work
- English
- Presentation skills
- Travel
- Work from home
5d
Customer Claims Specialist
Allianz —Birmingham
- £24,000 - £30,000 a year
- Full-time
- Machine learning
- IT
- Communication skills
- Annual leave
- Employee discount
Sales - Sales Advisor - UK
New Look —Walsall
- Part-time
- Microsoft Word
5d

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customer care specialist jobs near west bromwich, wmd

Office Administrator - Supplies

BCS Group -
Walsall

Quick apply

Job details

Full-time
4 days ago

Benefits

Annual leave
Company pension
Employee assistance programme
Car scheme

Qualifications

Computer literacy
JSP
Warehouse experience
Stocking
Computer skills

Full job description

Office Administrator - Supplies

The Role:

To manage the end-to-end administration of goods receipting, inventory movement, and compliance documentation. This role supports the supplies operations team to maintain accurate stock levels and ensure smooth business operations

Key Responsibilities:

Customer Orders & Fulfilment

Generate pick lists: Produce and distribute accurate picking lists for the stores team.
Allocate stock: Assign system inventory to customer orders as directed by management.
Verify accuracy: Ensure physical stock is picked correctly from warehouse locations and order bays.
Dispatch couriers: Book external courier services via the required systems to meet transport schedules.
Track proof of delivery (POD): Collate courier PODs, update systems, and submit files to systems support.

Goods Inwards & Supplier Management

Schedule deliveries: Book in all incoming supplier deliveries to manage depot flow.
Verify shipments: Receive and sign for deliveries, checking goods against supplier paperwork for accuracy.
Log delivery confirmations: Process all supplier delivery paperwork to complete system booking-in procedures.
Report discrepancies: Notify suppliers and procurement of damaged stock, and report discrepancies to management immediately.
Coordinate hubs: Liaise directly with the Wallows Lane team regarding all received supplier deliveries.

Commercial Support & Inventory Control

Maintain inventory accuracy: Support depot management by ensuring order accuracy protects system stock counts.
Mitigate delays: Highlight inventory issues proactively to warn management of potential customer order delays.
Conduct stock audits: Participate in periodic inventory counts and feed data back to management and business support.
Assist annual checks: Provide administrative and physical support during annual full company stocktakes.

Depot Administration & Support

Compile reports: Generate daily, weekly, and monthly inventory reports for depot management.
Manage customer collections: Greet and assist customers arriving at the depot to collect orders.
Process timesheets: Update staff registers and submit completed timesheets for processing.
Provide cross-department cover: Assist the wider business—specifically logistics and signs—during peak operational periods.

Quality

Ensure works are carried out in accordance with processes.
Contribute to continuous improvement by providing suggestions and feedback to Management.
Work to agreed timescales updating the Depot Management Team on progress.
Maintain good communication with colleagues and Management at all times.

HSEQ

Complete tasks in accordance with risk assessments, notify the Depot Management Team of any potential noncompliance.
Report accidents and Positive Interventions using the correct methods.
Ensure the correct PPE is used in the depots at all times.
Maintain excellent levels of housekeeping, ensure areas are free from waste and trip hazards etc.
Identify/Submit positive interventions where needed.
Work in conjunction with HSEQ policies and procedures.

Key measures & targets:

Overdue purchase orders
Quality of stock locations, transport bays and yard area
The number of stock issues and picking errors
Accuracy of goods receipting

Key relationships:

Depot Management Team
Bescot Operations Team
Logistics Team and Drivers
Suppliers

Person Specification:

The successful candidate is likely to meet all of the following criteria:

Essential

Computer literate
Attention to detail and ability to follow procedures
Ability to work well within a team, offering support to others
Ability to maintain a clean organised work area and values the importance of good housekeeping in maintaining a safe, efficient environment
Works well and maintains standards and values when under pressure.

Desirable

Previous warehouse operations experience
Product knowledge of site supplies, PPE, traffic management and signage

About BCS Group:

BCS Group, a subsidiary of Barhale Holdings Plc, is a privately owned company. We are a leading supplier of safety and construction products and services that has depots in both the Midlands and Scotland. We pride ourselves on providing a first-class service to all our customers, ensuring the right product or solution is delivered to the right location on time. With over 5,000 items within our core range, BCS Group can fulfil any order and ensure it is delivered directly via our dedicated transport fleet or those of our partners.

Manufacturing: Our capabilities include standard and bespoke signage, labels, temporary and permanent road traffic signs and bespoke steel fabrication/installation which includes footbridges, walkways, flooring, guardrails, ladders and tunnelling products.

Extensive Stock Range: Distributor of leading industry brands in PPE & clothing, traffic management, safety & lifting and site equipment products. These include Bollé, Pulsar, Globus, Rock Fall, Progarm, Portwest, Melba Swintex, Oxford Plastics, JSP, Nissen, Carters, Orafol, Crowcon, Radiodetection, Dräger, Ridgegear, and Plant Nappy.

Safety Equipment Servicing: Specialist safety & lifting repair, calibration and inspection since 1999. We have our own purpose-built maintenance and calibration facility for gas detection, cable avoidance, breathing apparatus and lifting equipment which along with our fully equipped mobile calibration unit is where all maintenance and repairs are carried out. Our staff are trained and fully qualified in the maintenance, calibration and inspection of a full range of specialist safety & lifting equipment.

Our People: With a direct workforce philosophy, the company culture is driven by our core values, which describe how we act day-to-day. We ensure all your needs are met through our national call centre and dedicated account management.

Triple Accreditation: ISO 9001:2015, ISO 14001:2015, ISO 45001:2018 and ISO 50001:2011 standards, which means our customers can have complete confidence that we have an ongoing commitment to be a safe, efficient and responsible partner.

Caring and investing in you

As a Gold Investors in People company and a Sunday Times 100 Best Company to Work For, we are committed to investing in people. We are passionate about creating a working environment where people are supported throughout their careers, where people can enjoy security and be part of a company that cares about them.

From the moment you join us, your well-being and career aspirations will be supported by.

Competitive salary
Company Pension
Life Assurance
Private Medical
25 days annual leave in addition to 8 public bank holidays and loyalty days
8 hours volunteering
Employee Assistance Programme to support your mental, physiological, and financial well-being.
Flexible benefits via salary sacrifice
Company car/green car scheme/car allowance/Van (dependent on position)
Leadership & management training and coaching
Regular line management engagement and appraisal to support your career progression.
Development supported by internal and externally delivered training.
Flexible working arrangements
Annual salary review
Continuous service awards

Work Location: In person

Quick apply

Refine Your Search

customer care specialist jobs in west bromwich, wmd

Office Administrator - Supplies

Support Worker (Male Part Time Days)

Investigator

Customer Experience Specialist

Domiciliary Care Worker

Customer Service & After Care Co-ordinator

Complex Care Coordinator

Rehabilitation Specialist

Recruitment Administrator

FM Help Desk Operative

Dental Receptionist

Lloyds Banking Group Customer Support - Birmingham

Customer Service and Administration

Receptionist (Care Home in Solihull)

Social Value Officer

Bank Imaging Administrator

Clinic Receptionist

Intelligence Analyst

Customer Claims Specialist

Sales - Sales Advisor - UK

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