Customer support & client services occupations Work, Jobs in West Calder, Wln (with Salaries)

Onboarding Consultant (Logit)
triSaaS (Enhance) —Edinburgh
- Up to £26,500 a year
- Full-time
- Hospitality
- Computer literacy
- Microsoft Office
- Free parking
- Sick pay
Quick apply
Customer Experience Team Member
Schuh —Livingston
- Part-time
- Travel
10d
Customer Services Coordinator
Heatsafe Heating Ltd —Falkirk
- £25,000 - £28,000 a year
- Part-time
- Remote
- Customer service
- English
- Administrative experience
Quick apply
2d
Client Services Manager
Nikos Apergis Business Solutions Ltd —Bathgate
- £2,800 - £3,900 a month
- Full-time
- In-person
- Communication skills
Quick apply
5d
Enquiry Management Administrator
Edinburgh Napier University —Sighthill
- £26,093 - £31,236 a year
- Full-time
- Hybrid work
- University
- Annual leave
- Employee assistance programme
2d
Customer Success Manager – Hospitality Technology | Office Based | Edinburgh | £32,000–£36,000 + OTE
triSaaS (Enhance) —Edinburgh
- £32,000 - £36,000 a year
- Full-time
- Hospitality
- Management
- Salesforce
- Free parking
- Sick pay
Quick apply
7d
Customer Care Associate
Aegon UK —Edinburgh
- £13.45 - £17.05 an hour
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Customer service
Quick apply
Customer Support Agent
Modulr Finance —Edinburgh
- Full-time
- Hybrid work
- Annual leave
- Gym membership
Customer Service Advisor
Calido Logs and Stoves —Stirling
- £28,500 - £30,000 a year
- Overtime
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Store discount
Quick apply
1d
Experienced Administrator - Customer Services
Boxergy —Newbridge
- Full-time
- Hybrid work
- Microsoft Excel
ESPC Property Lounge Team Leader - Full-time including some Saturdays
ESPC —Edinburgh
- From £27,500 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Management
- Employee discount
- Life insurance
Quick apply
14d
Digital Customer Service Assistant
Atelier Printworks —Edinburgh
- £17 an hour
- Part-time
- Hybrid work
- Microsoft Word
- Microsoft Outlook
- Customer service
Quick apply
3d
Customer Care Manager
Ogilvie Homes Ltd —Stirling
- Full-time
- In-person
- Employee assistance programme
Quick apply
1d
Support Officer
The Scottish Government —Edinburgh
- Full-time
- Hybrid work
- Customer service
- Presentation skills
- IT
6d
Service Administrator
FMS Fire & Security Ltd —Loanhead
- Full-time
- Microsoft Office
- Organisational skills
9d
Client Services Consultant
Charles Stanley —Edinburgh
- Full-time
- Microsoft Outlook
- Communication skills
Customer Service Team Manager
HarperCollins UK —Glasgow
- Hybrid work
- Customer service
- Organisational skills
Quick apply
13d
Customer Service Advisor
Etex Group —Stirling
- Customer service
- ERP systems
- Microsoft Office
Customer Service Advisor
The IASME Consortium Ltd —Dunfermline
- £26,227 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Customer service
- Free parking
- Health & wellbeing programme
Quick apply
23h
Customer Success Operations Manager
Mail Bazar Digital Ltd —Edinburgh
- £4,700 - £5,100 a month
- Full-time
- CRM software
- Management
- English
Quick apply
1d

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Onboarding Consultant (Logit)

triSaaS (Enhance)
Edinburgh

Quick apply

Job details

Permanent | Full-time
Up to £26,500 a year

Benefits

Free parking
On-site gym
Company pension
Transport links
Sick pay
On-site parking

Qualifications

Hospitality
System administration
Computer literacy
Project coordination
Microsoft Office
Analysis skills
SaaS
Communication skills

Full job description

Job Overview
We are seeking a dedicated Onboarding Consultant specialising in Logit to join our dynamic team. The successful candidate will play a vital role in facilitating seamless onboarding processes for clients and becoming a product expert . This position offers an excellent opportunity to utilise your analytical and communication skills whilst contributing to the optimisation of client implimentation and satisfaction.

Who This Role Is Perfect For

This role is ideal for candidates with experience in SaaS implementation , customer onboarding, project coordination and cusotmer facing roles. A hospitality background would be particularly well suited to this role.

About triSaaS

We are a fast-growing SaaS company, home to multiple innovative software solutions including Logit, which is an all-in-one digital task management, compliance, and auditing platform used to eliminate paper forms and streamline operations for businesses.

We currently support over 5000 locations across the UK, helping organisations in hospitality, education, and other sectors reduce costs and improve operational efficiency.

Join us and help shape the future of technology that’s transforming businesses across multiple industries.

As part of our team, you’ll be joining an energetic, customer-focused company that’s passionate about solving real-world problems with simple, impactful software.

About You

As an onboarding consultant, your contribution ensures we achieve our goals in customer success. You will have an enthusiastic approach and be technically minded with a basic knowledge of systems. As an effective communicator, you will be able to liaise with team members and customers to overcome presenting challenges and configuration of our systems. Operational background would be preferred along with an understanding of workflow management.

Key Responsibilities

Manage end-to-end onboarding processes for new clients, ensuring timely and accurate integration into our systems.
Collaborate with customers to gather required documentation and facilitate smooth onboarding experiences.
Analyse client data to identify potential issues or delays, proactively addressing concerns to maintain high standards of service.
Provide clear and professional communication with clients, guiding them through onboarding steps and resolving any queries effectively.
Conduct training sessions or demonstrations on Logit as needed, ensuring clients are well-informed and confident in using our systems.
Maintain detailed records of onboarding activities, feedback, and improvement suggestions for continuous process enhancement.

Skills

Proficiency in Logit or similar systems for digitised compliance such as Pronet, Access Maintain, Trail and so on will be beneficial.
Must be computer literate with a strong working knowledge of Microsoft Office with the ability and interest in learning new software applications.
Excellent communication skills, both written and verbal, with the ability to explain complex concepts clearly.
Analytical skills to interpret data, identify trends, and troubleshoot onboarding issues efficiently.
Organised with the ability to manage multiple onboarding projects simultaneously under tight deadlines.
Problem-solving mindset with a proactive attitude towards process improvement. This role is ideal for individuals who are organised, detail-oriented, and passionate about delivering exceptional client experiences. If you possess the necessary skills and enthusiasm, we invite you to apply for this rewarding opportunity as an Onboarding Consultant (Logit).

What We Provide

A supportive and inclusive team culture where everyone’s contribution is valued
Dedicated mentoring and ongoing professional development support
Comprehensive training on the Logit platform and implementation processes
Clear development milestones and opportunities for career progression
The opportunity to work with leading UK hotels and hospitality groups, with exciting international growth plans

Experience Required

Customer-facing or client support experience: 1 year (required)
Experience working with SaaS solutions: 1 year (preferred)
Hospitality or Restuarant: 1 year (preferred)
System Administration: 1 year (preferred)

Business Hours and Location

This is an office-based role located in South Gyle, Edinburgh, a well-connected business district with excellent transport links.

Working hours are 9:00am – 5:30pm Monday to Friday.

Please Note

This role focuses on software onboarding and client training, rather than general IT support or customer service.

Pay: Up to £26,500.00 per year

Benefits:

Company pension
Free parking
On-site gym
On-site parking
Sick pay

Work Location: In person

Quick apply

Refine Your Search

customer support & client services occupations jobs in west calder, wln

Onboarding Consultant (Logit)

Customer Experience Team Member

Customer Services Coordinator

Client Services Manager

Enquiry Management Administrator

Customer Success Manager – Hospitality Technology | Office Based | Edinburgh | £32,000–£36,000 + OTE

Customer Care Associate

Customer Support Agent

Customer Service Advisor

Experienced Administrator - Customer Services

ESPC Property Lounge Team Leader - Full-time including some Saturdays

Digital Customer Service Assistant

Customer Care Manager

Support Officer

Service Administrator

Client Services Consultant

Customer Service Team Manager

Customer Service Advisor

Customer Service Advisor

Customer Success Operations Manager

I want to receive the latest job alerts for customer support & client services occupations in west calder, wln

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