Operations support coordinator Work, Jobs in Willaston, Chs (with Salaries)

Front of House & Patient Co-ordinator
The Nantwich Clinic Ltd —Nantwich
- £26,436.80 - £29,580.00 a year
- Full-time
- Hospitality
- Organisational skills
- Front desk
- Free parking
- Store discount
Quick apply
Transport, Sales & Customer Service Coordinator
Dandys Chester Limited —Chester
- £29,000 - £32,000 a year
- Full-time
- Analysis skills
- Organisational skills
- Computer skills
- Free parking
- Employee discount
Quick apply
10d
Property Coordinator
Lee A Riley Ltd —Crewe
- £14 - £16 an hour
- Part-time
- Hybrid work
- English
- Research
- Quality control
- Flexitime
- Work from home
Quick apply
8d
Administration Coordinator – Property Industry - 3 days a week
Levelup123 —Crewe
- £15,000 - £17,000 a year
- Part-time
- Hybrid work
- Customer service
- Travel
- Annual leave
- Flexitime
Quick apply
2d
Property & Administration Coordinator
Levelup123 —Crewe
- £15,000 - £17,000 a year
- Part-time
- Hybrid work
- Driving
- Flexitime
- Work from home
Quick apply
Operations Administrator
Benx —Stoke-on-Trent
- Up to £25,613 a year
- Full-time
- Microsoft Word
- Customer service
- Computer literacy
- Free parking
- Sick pay
Quick apply
Project Coordinator
Pennington Choices Ltd —Warrington
- £24,570 - £32,340 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- Management
- Continuous improvement
- Health & wellbeing programme
- Annual leave
Operations Support Coordinator
Meel Group —Macclesfield
- Full-time
- Supervising experience
- Human resources
- Recruiting
- Free parking
Quick apply
1d
Dental Nurse/Receptionist
Nantwich Smile Design —Nantwich
- £13 - £15 an hour
- Full-time
- English
- Patient care
- Data entry
- Employee discount
Quick apply
3d
Head of Operations
Down Syndrome Cheshire —Northwich
- £33,000 - £38,000 a year
- Weekend availability
- Writing skills
- Continuous improvement
- No degree
- Flexitime
Quick apply
5d
Technical Coordinator
Snowdonia Cheese Company —Deeside
- From £34,000 a year
- Full-time
- Microsoft Word
- Continuous improvement
- Quality control
- Life insurance
Quick apply
9d
Operations & Project Coordinator
Sourced Network Limited —Warrington
- £35,000 - £40,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
- Free parking
- Sick pay
Quick apply
4d
Office Manager
Equals Group PLC —Chester
- £18,757.33 a year
- Monday to Friday
- Microsoft Office
- Administrative experience
- Organisational skills
Quick apply
2d
Quality Assurer
Benx —Newcastle
- £27,000 - £30,000 a year
- Full-time
- Continuous improvement
- Quality control
- Communication skills
- Free parking
- Bereavement leave
Quick apply
5d
Conference & Events Coordinator
Ramada Plaza Wrexham —Wrexham
- Weekend availability
- Customer service
- Hotel
- Computer skills
Quick apply
9d
Pick Up IT and Network Support Administrator
DPD Group UK —Stoke-on-Trent
- Up to £33,000 a year
- Full-time
- Hybrid work
- IT
- Communication skills
- Free parking
Quick apply
4d
Farm Animal Co-ordinator
Daleside Vets —Wrexham
- From £13 an hour
- Part-time
- Data entry
- Organisational skills
- In-person
Quick apply
8d
Leads Co-Ordinator & Financial Administrator
Beaumont Wealth —Chester
- From £30,000 a year
- Full-time
- CRM software
- Organisational skills
- Financial services
Quick apply
Learning Operations & Platform Coordinator
ABB Limited —Warrington
- English
- Analysis skills
- Continuous improvement
Quick apply
5d
Coatings Manager
Benx —Newcastle
- £42,000 - £45,000 a year
- Full-time
- Continuous improvement
- Team management
- Quality control
- Free parking
- Bereavement leave
Quick apply
5d

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operations support coordinator jobs near willaston, chs

Front of House & Patient Co-ordinator

The Nantwich Clinic Ltd -
Nantwich

Quick apply

Job details

Permanent | Full-time | Part-time upon request
£26,436.80 - £29,580.00 a year

Benefits

Free parking
Store discount
Company events
Private medical insurance
Employee discount
On-site parking

Qualifications

Hospitality
Record keeping
Customer communication
Customer service call handling
Inbound customer enquiry call handling
Patient appointment coordination
Client communication
Patient service
Appointment booking and call handling
Medical reception and administration experience
Organisational skills
Front desk
Managing patient records
Communication skills
Office experience

Full job description

Pay: £26,436.80-£29,580.00 per year

Job Description:

THE NANTWICH CLINIC
Front of House & Patient Coordinator

Nantwich, Cheshire | Full-Time | Permanent

ABOUT THE NANTWICH CLINIC

The Nantwich Clinic is a premium, multi-specialty private clinic based in Stapeley, Nantwich.

We provide Physiotherapy & Rehabilitation, Podiatry, Audiology, Private GP Services, Aesthetics, Wellness, and advanced treatment technologies within one integrated clinic environment.

We are not a high-volume, transactional clinic.

Patients come to us because they want to feel genuinely looked after, guided properly, and confident they are in safe hands. The front of house team is central to creating that experience.

This is not a standard receptionist role.

We are looking for an experienced Front of House & Patient Coordinator who can confidently manage a busy clinic environment while maintaining calm, professionalism, warmth, and exceptional attention to detail.

THE ROLE

This role sits at the centre of the clinic.

You will manage patient communication, diary coordination, bookings, and front of house operations across multiple departments while ensuring every patient feels welcomed, reassured, and guided clearly through their care journey.

You will often be managing:

Multiple phone calls
Patients arriving at reception
Clinician diary changes
WhatsApp and social media enquiries
Booking requests and follow-ups
Patient questions and concerns

The right person will stay calm under pressure, think ahead rather than react, problem solve and maintain a polished, professional atmosphere regardless of how busy the clinic becomes.

This role would suit someone who enjoys fast-paced environments, takes pride in high standards, and naturally notices what needs doing without needing to be asked.

KEY RESPONSIBILITIES

FRONT OF HOUSE & PATIENT EXPERIENCE

Welcome patients warmly and professionally, ensuring they feel looked after from the moment they arrive
Maintain a calm, organised, premium front of house environment at all times
Manage incoming calls, emails, WhatsApp messages, and enquiries promptly and professionally
Guide patients confidently through booking, treatment planning, and follow-up processes
Ensure patients always leave understanding what happens next

DIARY & BOOKING MANAGEMENT

Manage clinician diaries efficiently across multiple departments
Reduce booking gaps and optimise appointment flow
Coordinate rebookings and ongoing treatment plans confidently
Handle cancellations, changes, and scheduling issues proactively
Ensure accurate booking and patient record management within Cliniko

PATIENT JOURNEY & RETENTION

Support structured patient journeys through confident rebooking and continuity of care
Encourage patient reviews at appropriate moments
Identify opportunities for relevant cross-referrals between departments where genuinely beneficial
Help patients access the right services within the clinic
Follow through on outstanding tasks and communication until completed

TEAM & OPERATIONAL SUPPORT

Protect clinicians from unnecessary interruptions where possible
Communicate clearly and accurately with the wider team
Support smooth day-to-day clinic operations
Maintain excellent attention to detail across all communication and administration
Contribute positively to the clinic culture and standards

WHAT WE ARE LOOKING FOR

ESSENTIAL

Previous experience in a busy front of house, reception, patient coordinator, hospitality, or client-facing role
Excellent communication skills, both written and verbal
Strong organisational skills and ability to manage multiple priorities simultaneously
Calm, composed, and professional under pressure
Warm, confident, and emotionally intelligent
Fast-paced and proactive approach to work
High attention to detail and pride in presentation
Strong grammar, professionalism, and communication standards
Confidence using digital systems and managing diaries

DESIRABLE

Experience within private healthcare, aesthetics, wellness, or hospitality
Experience using Cliniko or similar booking systems
Experience handling high volumes of patient or customer communication
Confidence discussing treatment journeys and ongoing care plans

THIS ROLE IS NOT SUITED TO SOMEONE WHO:

Prefers a slow-paced administrative environment
Waits to be told what to do
Struggles managing multiple interruptions at once
Becomes easily overwhelmed under pressure
Communicates in a cold, transactional, or overly corporate way
Is uncomfortable confidently guiding patients through next steps

WHAT WE OFFER

A genuinely supportive, high-standard team environment
A modern, premium clinic setting
Ongoing training and development
Staff discounts on clinic services and products
Team events and away days
Free on-site parking
The opportunity to grow within an expanding clinic

WHY THIS ROLE MATTERS

The front of house team shapes how patients feel about this clinic.

Patients may forget exactly what was said on the phone. They will remember whether they felt reassured, welcomed, and confident they were being looked after.

We are looking for someone who takes pride in creating that experience every day.

HOW TO APPLY

Please send your CV along with a short covering statement telling us:

Why this role interests you
What you believe makes an exceptional patient experience
How you work under pressure in busy environments

We are actively recruiting and looking to move quickly for the right candidate.

Job Types: Full-time, Permanent

Benefits:

Company events
Employee discount
Free parking
On-site parking
Paid volunteer time
Store discount

Work Location: In person

Pay: £26,436.80-£29,580.00 per year

Benefits:

Employee discount
Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

operations support coordinator jobs in willaston, chs

Front of House & Patient Co-ordinator

Transport, Sales & Customer Service Coordinator

Property Coordinator

Administration Coordinator – Property Industry - 3 days a week

Property & Administration Coordinator

Operations Administrator

Project Coordinator

Operations Support Coordinator

Dental Nurse/Receptionist

Head of Operations

Technical Coordinator

Operations & Project Coordinator

Office Manager

Quality Assurer

Conference & Events Coordinator

Pick Up IT and Network Support Administrator

Farm Animal Co-ordinator

Leads Co-Ordinator & Financial Administrator

Learning Operations & Platform Coordinator

Coatings Manager

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