First point Work, Jobs (with Salaries)

Visa Documentation Agent
TLScontact UK —Manchester
- £26,436 a year
- Full-time
- Customer service
- Administrative experience
- In-person
- Health & wellbeing programme
- Referral programme
Quick apply
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Administrator
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2d
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Junior Sales Assistant
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2d
Veterinary Receptionist
Condorrat Veterinary Surgery —Glasgow
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7d
Sales Representative
R P JACKSON LTD —Remote
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8d
Radiotherapy Receptionist
Mid and South Essex NHS Foundation Trust —Westcliff-on-Sea
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Customer Services Advisor
Royal Borough of Greenwich —London
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Receptionist - Welcome Treatment Centre
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Customer Service Advisor
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9d
Customer Service Advisor (Full-time)
Beyond The Bean Ltd —Bristol
- From £27,255 a year
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2d
Retail Supervisor
Cotton Traders —Ramsgate
- £13.21 an hour
- Employee discount
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2d

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Visa Documentation Agent

TLScontact UK -
Manchester

Quick apply

Job details

Permanent | Full-time
£26,436 a year
1 day ago

Benefits

Health & wellbeing programme
Additional leave
Cycle to work scheme
Company pension
Company events
Referral programme
Sick pay

Qualifications

Customer service
Administrative experience
Attention to detail
Relationship building
Communication skills
Time management

Full job description

Visa Documentation Agent

Salary – £26,436 + Benefits, Bonus & Travel allowance

Location – Manchester

Working style – Office based + Varying shifts – (Monday – Saturday)

Join our vibrant, global family at TLScontact, where we collaborate with governments worldwide to facilitate seamless visa and consular services for travellers and citizens alike. With a rich history in visa processing, we're pioneers in applying our expertise to various government and citizen services, driving digital transformation and enhancing customer satisfaction.

As an international powerhouse operating across 90 countries, with 150+ visa application centres and processing millions of applications annually, we're on the lookout for passionate individuals to join our team.

Are you ready for an exciting adventure in a dynamic, international environment? Eager to be part of a diverse and inclusive team, united by our shared dedication? If so, you're in the right place!

Why Join Us?

Recognised as a Great Place to Work for two consecutive years, we're expanding our operations in London and seeking enthusiastic Visa Documentation Agents to join us at our newly revamped offices in Manchester.

What You'll Do:

As a Customer Service Representative, you'll be the first point of contact for our applicants, ensuring a seamless and positive experience throughout the process. Your responsibilities will include:

Providing exceptional customer service, guiding applicants through application process.
Managing applications in accordance with established procedures.
Following an established and defined filing and administration process, guided by a computer-based system
Welcoming applicants, assisting with application completion, biometric data collection, and documentation.
Engaging with applicants to deliver outstanding service and support.
Maintaining accurate records and following administrative processes diligently.
Ensuring professionalism and a friendly demeanour at all times.

Required Skills and Experience:

Administrative proficiency with computer systems.
Strong communication and interpersonal skills.
Prior customer service experience, preferably in a client-facing role.
Ability to build rapport and maintain relationships with diverse clientele.
Attention to detail and the ability to work autonomously.
Self-motivation and reliability, with excellent time management skills.

What We Offer:

Starting salary of £25,396
KPI-based bonus + Travel allowance
Generous holiday allowance, including additional leave and bank holidays.
Comprehensive benefits package, including pension, sick pay, and talent development opportunities.
Company-sponsored social events and team-building activities.
Cycle to work scheme, travel allowance.
Recognition programs, including Employee of the Month and Top Agent rewards

At TLScontact, we're proud to foster an inclusive work environment where diversity is celebrated and valued. We're committed to equal employment opportunities and pay parity, regardless of factors like race, religion, gender, or disability.

Please note that all successful applicants will be required to undergo an enhanced level Criminal Record disclosure.

Join us on our mission to redefine global visa and consular services – apply now and embark on a rewarding journey with TLScontact!

All successful applicants will need to apply for and pass a Criminal Record disclosure - enhanced level.

Under The Immigration, Asylum and Nationality Act 2006, you must have the right to work in the United Kingdom to be considered for this role.

Please find below our Privacy Notice for Recruits:

https://www.tlscontact.com/recruit-privacy-notice/

Job Types: Full-time, Permanent

Pay: £26,436.00 per year

Benefits:

Company pension
Cycle to work scheme
Health & wellbeing programme
Referral programme
Sick pay

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

first point jobs

Visa Documentation Agent

Administration Assistant

Operations Team Supervisor

Customer Service Representative

Membership Officer

Trainee Research Executive

Administrator

Patient Care/Reception Team Member

Repairs Administrator

Receptionist

Junior Sales Assistant

Veterinary Receptionist

Sales Representative

Radiotherapy Receptionist

Support Worker

Customer Services Advisor

Receptionist - Welcome Treatment Centre

Customer Service Advisor

Customer Service Advisor (Full-time)

Retail Supervisor

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