Full time Work, Jobs in Pembroke Dock, Wls (with Salaries)

Entry Level Customer Support Analyst
Merit Software —Neyland
- Full-time
- Microsoft Word
- Communication skills
- Free parking
- Health & wellbeing programme
Quick apply
9d
Supervisor/Chargehand/Industrial Painter & Blaster/Thermal Spray Applicator/Tank Cleaner/Labourer
BDS Industrial Painting & Water Jetting Limited —Milford Haven
- £14 - £19 an hour
- Overtime
- Supervising experience
- Organisational skills
- In-person
Quick apply
Graphics Services Team Leader
Pembrokeshire Coast National Park Authority —Pembroke Dock
- £35,412 - £38,220 a year
- Full-time
- Hybrid work
- In-person
- Leadership
- Communication skills
5d
Trainee Dental Nurse
Haven Dental Practice —Milford Haven
- From £12.21 an hour
- Full-time
- Inventory control
- English
- Administrative experience
- Free parking
Quick apply
Support Worker
Shangri-La Care Services —Pembroke
- From £14 an hour
- Part-time
- Care experience
- In-person
- Referral programme
Quick apply
Receptionist /Administrative Assistant - Haverfordwest office
Ashmole & Co Accountants —Haverfordwest
- Part-time
- Microsoft Word
- Administrative experience
- Data entry
Quick apply
1d
Designer
Pembrokeshire Coast National Park Authority —Pembroke Dock
- £30,518 - £32,061 a year
- Full-time
- Hybrid work
- In-person
5d
Workshop Supervisor
IVS —Pembroke Dock
- From £43,000 a year
- Overtime
- Supervising experience
- Bachelor's degree
- Continuous improvement
- Life insurance
- Sick pay
Quick apply
Social Media and AI Content Creator
Genpower Ltd —Pembroke
- £28,000 - £32,000 a year
- Full-time
- Hybrid work
- In-person
- AI
- Free parking
- Employee discount
Quick apply
Trainee Calf & Youngstock Specialist
Clynderwen & Cardiganshire Farmers Ltd —Clunderwen
- £27,664 - £28,080 a year
- Full-time
- Hybrid work
- Travel
- Organisational skills
- Communication skills
- Profit sharing
- Employee discount
Quick apply
14d
Branch Assistant (Civils)
LBS Builders Merchants —Pembroke Dock
- Full-time
- Forklift
- Warehouse experience
- Communication skills
- Employee discount
Quick apply
Full-Time Goods Inwards Assistant
Dale Sailing Company Ltd —Milford Haven
- From £12.71 an hour
- Full-time
- Computer literacy
- Data entry
- In-person
Quick apply
9d
Receptionist / Admin Assistant - Haverfordwest Office
Ashmole & Co —Haverfordwest
- Part-time
- Microsoft Word
- Data entry
- Front desk
1d
Hotel maintenance
The Belgrave Hotel, Tenby —Tenby
- £13.55 an hour
- Weekend availability
- Hospitality
- Maintenance
- Hotel
- Annual leave
- Employee discount
Quick apply
Junior Software Developer
Coastal Cottages of Pembrokeshire —Haverfordwest
- Full-time
- Software troubleshooting
- Analysis skills
- JavaScript
- Free parking
- Health & wellbeing programme
Quick apply
Spa Receptionist
Best Western Lamphey Court Hotel & Spa —Pembroke
- £12.75 an hour
- Weekend availability
- Microsoft Word
- Microsoft Excel
- Hotel
Quick apply
8d
Sales Engineer
MJ Wilson Group —Pembroke Dock
- £28,500 - £33,000 a year
- Full-time
- Hybrid work
- Sales
- Customer service
- Engineering
- Sick pay
Quick apply
14d
Delivery Driver
Domino's —Neyland
- £12.71 an hour
- Weekend availability
- Customer service
- Paid training
- Annual leave
Maintenance Assistant
Picton Castle Charitable Trust —Picton Castle
- £25,600 a year
- Weekend availability
- Carpentry
- Microsoft Word
- Computer literacy
- Annual leave
Quick apply
Laundry Assistant
Pride Clean Pembrokeshire —Neyland
- £12.71 - £14.50 an hour
- Part-time
- Cleaning
- In-person
- Employee discount
- Flexible schedule
Quick apply

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Entry Level Customer Support Analyst

Merit Software -
Neyland

Quick apply

Job details

Permanent | Full-time
9 days ago

Benefits

Free parking
Casual dress
Health & wellbeing programme
Flexitime
Company pension
Company events
Sick pay
On-site parking

Qualifications

Microsoft Word
Technical troubleshooting
Customer service call handling
Inbound customer enquiry call handling
Client engagement
Ticket management
Ticket management systems
Technical support incident logging
Customer support
Customer interaction
Communication skills
Help desk

Full job description

Customer Support Analyst

Our busy support team is the heart of our business. When something goes wrong, or our customer has an important question, we’re always here to help them. The job of a Customer Support Analyst isn’t finished until the customer walks away happy.

For this role, initial knowledge of payroll and IT isn’t as important as experience in customer service. We can teach you the nitty gritty details on the job, but from day one you need to have a passion for helping customers, be a people person, and always find the answers to our customer’s questions.

As you grow within the role, and your knowledge of our software and industry increases, we offer excellent internal career progression. We will always support you with training, development opportunities, and assistance from other departments to help shape your career and further your knowledge.

Our mission as a company is to continue developing our online software, our customer services, and our support desk, so those we work with can be the best they can be.

To land this role you’ll need to be able to show:

· You’re a people person who can speak confidently to a wide variety of people
· Excellent verbal and written communication skills
· An analytical / problem-solving mindset
· The skills to track customer issues until they are resolved
· The ability to build relationships with customers on a long-term basis
· An interest in solving IT problems
· A keenness to learn and progress
· You enjoy working as part of a busy team

On a typical working day you’ll be:

· Answering customer calls

· Replying to customer emails

· Gathering as much information as possible from the customer to record into the online ticketing system about their problem

· Keeping on top of your assigned tasks and providing updates to our customers

· Investigating issues and providing solutions to the customer as your knowledge increases

· Maintaining your workload based on SLA (Service Level Agreements) – you’ll need to get back to customers in a set time or ask for help to achieve this

· Ad hoc duties as required – all our teams help each other out

Perks of the job

It should almost go without saying that we offer all the perks you’d expect like free parking, free tea, coffee and fruit, holiday that increases with length of service, flexitime scheme, free mental health support service, regular training, (as well as a full staff welfare facility with rest and dining facilities, giant TV, Xbox, ping pong, exercise schemes, and company events).

But we also offer something less tangible – a happy workplace, full of friendly people, who enjoy coming to work. We’ve cultivated a strong culture where friendships are made internally and the importance of a healthy work/life balance is understood.

Thinking of applying?

Make sure you’ve read the above information and can show this in your CV and covering letter.

We’ll then shortlist everyone and invite you back for a longer interview if we feel you'd be a good fit.

Job Types: Full-time, Permanent

Benefits:

Casual dress
Company events
Company pension
Free parking
Health & wellbeing programme
On-site parking
Sick pay

Work Location: In person

Quick apply

Refine Your Search

full time jobs in pembroke dock, wls

Entry Level Customer Support Analyst

Supervisor/Chargehand/Industrial Painter & Blaster/Thermal Spray Applicator/Tank Cleaner/Labourer

Graphics Services Team Leader

Trainee Dental Nurse

Support Worker

Receptionist /Administrative Assistant - Haverfordwest office

Designer

Workshop Supervisor

Social Media and AI Content Creator

Trainee Calf & Youngstock Specialist

Branch Assistant (Civils)

Full-Time Goods Inwards Assistant

Receptionist / Admin Assistant - Haverfordwest Office

Hotel maintenance

Junior Software Developer

Spa Receptionist

Sales Engineer

Delivery Driver

Maintenance Assistant

Laundry Assistant

I want to receive the latest job alerts for full time in pembroke dock, wls

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