Customer support & client services Work, Jobs in Durham, Eng (with Salaries)

Out of Hours Call Handler
Safeguard Call Handling —Chester-le-Street
- £13.27 an hour
- Part-time
- Bilingual
- Spanish
- Customer service
Quick apply
1d
Online Chat Support Agent
Wadley Donovan Gutshaw Consulting —Washington
- Full-time
- Customer service
- Microsoft Office
- Bachelor's degree
- Flexible schedule
Quick apply
Monitoring Services Coordinator
Demeter Limited —Stockton-On-Tees
- £20,982 a year
- Part-time
- Customer service
- Microsoft Office
- In-person
- Free parking
- Flexitime
Quick apply
10d
Telephone Agent (Call Centre)
Explain Market Research —Newcastle upon Tyne
- £13.45 an hour
- Part-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Annual leave
- Employee discount
Quick apply
1d
Claims Handler
Winn Group —Newcastle upon Tyne
- £27,000 - £31,000 a year
- Overtime
- Organisational skills
- In-person
- Communication skills
- Health & wellbeing programme
- Employee discount
Quick apply
Nightshift Claims Handler
Winn Group - Winn Solicitors Ltd —Newcastle upon Tyne
- £28,000 - £32,000 a year
- Overtime
- Customer service
- Organisational skills
- In-person
- Health & wellbeing programme
- Employee discount
Quick apply
Entry-Level Sales Assistant
AE Recruiters Ltd —Newcastle upon Tyne
- £600 - £750 a week
- Full-time
- Hospitality
- Sales
- Customer service
Quick apply
4d
Sales Assistant
Vendora Inc LTD —Newcastle upon Tyne
- £25,500 - £28,500 a year
- Full-time
- Sales
- Customer service
- Business development
Quick apply
14d
Lettings Negotiator
Smith & Friends Estate Agents —Middlesbrough
- From £14,882.40 a year
- Part-time
- Customer service
- Administrative experience
- Organisational skills
- Health & wellbeing programme
- Life insurance
Quick apply
International Communications Representative (1-9pm SHIFT)
Voicentric Ltd Durham —Durham
- £13.35 an hour
- Full-time
- Hybrid work
- CRM software
- Spanish
- Salesforce
- Profit sharing
- Health & wellbeing programme
Quick apply
Reception Administrator
UpNorth Group Ltd —Gateshead
- £27,000 a year
- Full-time
- Microsoft Word
- Microsoft Office
- Accounting
- Free parking
Quick apply
Customer Service Administrator
Mersen —Stockton-on-Tees
- Up to £27,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Office
- Profit sharing
- Employee assistance programme
10d
Sales & Service Adviser
NFU Mutual Agency —Durham
- From £23,000 a year
- Full-time
- Customer service
- Communication skills
Quick apply
Customer Relationship Management (CRM) and Learning Management System (LMS) Administrator
Triple S Limited —Teesside
- £28,000 - £32,000 a year
- Full-time
- Microsoft Word
- CRM software
- Microsoft Excel
- Free parking
- Employee discount
Quick apply
11d
Internal Sales Executive
REXEL —Durham
- Full-time
- Sales
- Annual leave
- Employee discount
Quick apply
Conference & Events Sales Coordinator (Part Time)
Culture Quarter / The Fire Station / The Engine Room —Sunderland
- £14.04 - £16.00 an hour
- Part-time
- Hybrid work
- Hospitality
- Sales
- Customer service
- Employee discount
Quick apply
3d
Support Worker (Days)
Manor Care Home Group —Stanley
- £12.71 an hour
- Full-time
- English
- Driving
- Patient care
Quick apply
Client Referral Co-ordinator
Priory —Stockton-on-Tees
- £26,227 a year
- Weekend availability
- Hybrid work
- Customer service
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Customer Service/Sales Assistant
AE Recruiters Ltd —Newcastle upon Tyne
- £600 - £750 a week
- Full-time
- Hospitality
- Sales
- Customer service
Quick apply
4d
Crew Administrator
Voly Limited —Newcastle upon Tyne
- £30,000 - £35,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Health & wellbeing programme
- Life insurance
Quick apply
2d

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customer support & client services jobs near durham, eng

Out of Hours Call Handler

Safeguard Call Handling -
Chester-le-Street

Quick apply

Job details

Permanent | Part-time
£13.27 an hour
1 day ago

Benefits

Company pension
On-site parking

Qualifications

Bilingual
Spanish
Telephony
Customer service
English
Data entry
Computer skills
Phone etiquette
Communication skills

Full job description

Safeguard is the UK's premier provider of call handling and customer support services exclusively to the new-build housing market. Based in Chester Le Street, County Durham, calls are taken from homeowners nationally who have an emergency defect out of hours.

Our highly trained agents determine the nature and priority of the issue and pass the information to designated contractors-plumbers, electricians etc

Vacancy details

We are looking to recruit call handlers to join this exciting operation, and have a range of permanent part time vacancies.. Various positions are available covering evenings and weekends on a flexible rota basis. Please note this is based in our offices at Chester le Street, there is no remote working for this position.

Essential skill

You will have excellent communication skills, be self-motivated, enthusiastic with an eye for detail, with the ability to prioritise your time effectively. You should enjoy solving problems along with the experience to be able to control conversations. You will be confident in your approach, being able to demonstrate effective listening and questioning skills, and have a natural ability to empathise with your customer .

Basic computer skills will be required and full training is provided.

Responsibilities

Handle incoming calls during out-of-hours periods, providing excellent customer service and support.
Utilise computer systems to log calls and track issues efficiently.
Communicate clearly and effectively with clients to gather information and resolve concerns.
Maintain accurate records of all interactions and ensure timely follow-up as needed.
Collaborate with team members to ensure seamless service delivery and address any escalated issues.

Job Types: Part-time, Permanent

Pay: £13.27 per hour

Benefits:

Company pension
On-site parking

Experience:

Customer Service: 1 year (preferred)
Telephony: 1 year (required)

Work Location: In person

Quick apply

Refine Your Search

customer support & client services jobs in durham, eng

Out of Hours Call Handler

Online Chat Support Agent

Monitoring Services Coordinator

Telephone Agent (Call Centre)

Claims Handler

Nightshift Claims Handler

Entry-Level Sales Assistant

Sales Assistant

Lettings Negotiator

International Communications Representative (1-9pm SHIFT)

Reception Administrator

Customer Service Administrator

Sales & Service Adviser

Customer Relationship Management (CRM) and Learning Management System (LMS) Administrator

Internal Sales Executive

Conference & Events Sales Coordinator (Part Time)

Support Worker (Days)

Client Referral Co-ordinator

Customer Service/Sales Assistant

Crew Administrator

I want to receive the latest job alerts for customer support & client services in durham, eng

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