Customer service administrator Work, Jobs in Exeter, Eng (with Salaries)

Administrator
Bupa —Exeter
- £26,800 a year
- Full-time
- Customer service
- Computer literacy
- Administrative experience
- Employee discount
- Gym membership
Quick apply
Service Administrator
Westexe Forklifts Ltd —Exeter
- From £30,000 a year
- Full-time
- Administrative experience
- Accounting
- Organisational skills
Quick apply
3d
Project Administrator
University of Exeter —Exeter
- £30,628 a year
- Hybrid work
- University
- Organisational skills
- Communication skills
- Annual leave
2d
Test Centre Administrator (Exeter, UK) (24978)
Pearson —Exeter
- £13.60 an hour
- Weekend availability
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
9d
School Administration Officer (Senior Pupil Services Officer)
St Christopher's Multi Academy Trust —Heavitree
- From £9,058 a year
- Full-time
- Customer service
- In-person
- School
- Employee assistance programme
Quick apply
8d
Vehicle Administrator
Vertu Motors —Exeter
- £27,800 a year
- Full-time
- Organisational skills
- IT
- Employee discount
Quick apply
Service & Parts Administrator
Westexe Forklifts Ltd —Exeter
- From £28,000 a year
- Full-time
- Customer service
- Administrative experience
- Organisational skills
- Free parking
- Health & wellbeing programme
Quick apply
3d
Finance Administrator
South West Metal Finishing Ltd —Exeter
- From £27,500 a year
- Full-time
- Microsoft Excel
- Microsoft Office
- Administrative experience
- Health & wellbeing programme
- Annual leave
Quick apply
9d
Quality & Technical Administrator
Nortam Finishing —Exeter
- From £28,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Sick pay
Quick apply
4d
Office Manager/PA
AZebra Group Ltd —Exeter
- £28,000 - £30,000 a year
- Full-time
- Management
- Customer service
- Microsoft Office
Quick apply
10d
Receptionist - Bank - Care Home
Barchester Healthcare —Exeter
- Up to £14.71 an hour
- Part-time
- Communication skills
- Annual leave
Quick apply
Veterinary Administrator
St Boniface Veterinary Clinic Ltd —Crediton
- £13.69 an hour
- Full-time
- Customer service
- Laboratory experience
- Organisational skills
- Free parking
- Employee discount
Quick apply
4d
Community Support Administrator
Step One —Exeter
- £25,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Customer service
- Administrative experience
Quick apply
Experienced GP Admin Assistant - Scanning and Summarising
The South Lawn Medical Practice —Exeter
- £12.80 - £13.40 an hour
- Part-time
- GP surgery experience
- Microsoft Office
- Administrative experience
- Free parking
- Sick pay
Quick apply
Administrator (Sales) - Exeter
City West Country Ltd —Exeter
- Up to £27,500 a year
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
- Employee assistance programme
- Employee discount
Quick apply
Administrative Officer APHA Starcross (ID4685)
Animal and Plant Health Agency —Exeter
- £26,025 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Employee discount
8d
Receptionist
Woodbury Park Hotel & Golf Club —Exeter
- £26,463 a year
- Weekend availability
- Free parking
- Employee assistance programme
Caravan Sales Administrator
Park Holidays UK —Dawlish
- £27,500 a year
- Weekend availability
- Microsoft Word
- Microsoft Excel
- Sales
- Employee assistance programme
- Employee discount
Veterinary Receptionist
Ark Vets Pinhoe —Exeter
- £12.85 - £13.85 an hour
- Full-time
- Laboratory experience
- Organisational skills
- Front desk
- Free parking
- Employee discount
Quick apply
2d
College Administrator
Phoenix Learning & Care Group —Dawlish
- £21,696 a year
- Monday to Friday
- Microsoft Word
- Microsoft Excel
- Communication skills
- Employee discount
Quick apply
3d

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Administrator

Bupa -
Exeter

Quick apply

Job details

Full-time
£26,800 a year

Benefits

Additional leave
Private dental insurance
Cycle to work scheme
Employee mentoring programme
Free flu jabs
Company pension
Private medical insurance
Employee discount
Gym membership
Paid volunteer time
Referral programme

Qualifications

Customer service
Computer literacy
Administrative experience
Front desk
Computer skills
Medical terminology
Communication skills
Time management

Full job description

Job Description:

Administrator

Mindplace Exeter, Ground Floor, Aperture West, Rydon Lane, Pynes Hill, Exeter, EX2 5SP

Permanent. Full time, 40 hours.

Monday to Friday shifts between 8am - 4pm 9am - 5pm ,10am - 6pm or 2pm - 10pm & Saturday 9am - 5pm (with a day of lieu)

£26,800 per annum plus excellent benefits

We believe caring for your mind should feel as natural as caring for your body. That's why we're creating dedicated spaces with expert face-to-face support, grounded in nearly 80 years of trusted Bupa care.

As an employee at Bupa, our patients will be your top priority. With no shareholders, we reinvest our profits back into our business to give you the extra time and technology you need to make a difference to our patients every day.

We make health happen

We are looking for a dedicated individual to efficiently and effectively manage all administrative and receptionist activities. This role is essential for the smooth operation of our centre and is crucial in providing outstanding customer service. You will be a key support network, ensuring that every interaction with our customers, both adults and children, is special and memorable. Your commitment to excellent service will help create positive experiences for everyone who visits us.

You'll help us make health happen by:

Greeting and welcoming customers in addition to supporting the customer journey throughout the centre right through to a thorough checkout
- Answering, screening and forwarding incoming customer queries via phone calls and proactively managing local mailbox and emails
- Proactive in maintaining a well presented reception and waiting areas
- Ensuring customer reports are dispatched from centres within the desired time frame. This includes
effective management of abnormal results
- Ensure all customers have the correct paperwork to support their visit - appointment packs (where applicable), clinical file preparation and consent forms
- Effective results management (including receiving, scanning, and uploading) and follow-up of suppliers to ensure turnaround within the agreed SLA
- Ensure all customer details are correct, customers are arrived, appointments booked, changed, and rescheduled on EXACT/BOSS/Meddbase. Process of payments, invoices, added charges and credit notes upon customer departure
- Organise self to ensure a quick turnaround of documents, working in date order and prioritising to meet deadlines
- Assist in bookings of mammograms and MSK referrals (where delivered at the centre)
- Post - collect, open, date stamp, distribute incoming post, and post outgoing post.
- Generate letters as required by the business.
- Monitor stocks and order goods when required.
- Process invoices/delivery notes as per Bupa policy
- Play an active part in ensuring well-presented facilities through pro-activity and effective escalation as and when required.

Key Skills / Qualifications needed for this role:

Excellent communication skills both written and verbal
Deliver an outstanding customer service by being friendly and welcoming
Administrative and reception experience
Well organised, reliable and have a proactive attitude
Computer literate
Knowledge of medical terminology (desirable)

Personal characteristics:

Flexible with hours, days and shift patterns
Adaptable to a changing environment
Resilient and driven to provide a world class service in challenging situations
Well-developed communication skills.
Effective time management.
Ability to work autonomously in a busy environment.
Understanding of the business environment.
Ability to work well within a multi-disciplinary team

Benefits:

Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health - from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits.

Joining Bupa in this role you will receive the following benefits and more:

25 days holiday, increasing through length of service, with option to buy or sell
Bupa health insurance as a benefit in kind
Long Service - For every milestone at Bupa we will reward you with ecards, extra holidays and money!
Interest- free annual travel Loan to enable the purchase of public transport annual season tickets
Wagestream - Have early access up to 40% of your earned wages within minutes
Competitive Pension plans and Parental leave options as well as access to unique products such as our Menopause plan
My Bupa Extras - discounts at your favourite retailers, plus a huge range of tools, content and information to support you with your wellbeing

Why Bupa?

We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.

We encourage all of our people to ”Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences.

Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We'll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them.

Time Type:

Full time

Job Area:

Administration

Locations:

Mindplace Exeter

Paid volunteer time, Additional leave, Free flu jabs, Private dental insurance, Private medical insurance, Employee mentoring programme, Company pension, Financial planning services, Cycle to work scheme, Gym membership, Health & wellbeing programme, Referral programme

Quick apply

Refine Your Search

customer service administrator jobs in exeter, eng

Administrator

Service Administrator

Project Administrator

Test Centre Administrator (Exeter, UK) (24978)

School Administration Officer (Senior Pupil Services Officer)

Vehicle Administrator

Service & Parts Administrator

Finance Administrator

Quality & Technical Administrator

Office Manager/PA

Receptionist - Bank - Care Home

Veterinary Administrator

Community Support Administrator

Experienced GP Admin Assistant - Scanning and Summarising

Administrator (Sales) - Exeter

Administrative Officer APHA Starcross (ID4685)

Receptionist

Caravan Sales Administrator

Veterinary Receptionist

College Administrator

I want to receive the latest job alerts for customer service administrator in exeter, eng

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