Office Work, Jobs in Glasgow, Sct (with Salaries)

Team Member (Clerical)
Scottish Power —Glasgow
- From £30,150 a year
- Microsoft Excel
- Customer service
- Microsoft Office
- Annual leave
- Employee discount
1d
HMRC Payments Administrative Officer (Backshift)
HM Revenue and Customs —Glasgow
- £28,016 a year
- Part-time
- Hybrid work
- English
- Presentation skills
- Travel
- Work from home
10d
Health Records Clerical Officer
NHS Scotland —Glasgow
- £26,696 - £28,988 a year
- Part-time
- Computer literacy
- English
- Front desk
- Annual leave
- Employee assistance programme
2d
Business Support Service Administrator
T-Squared —Glasgow
- Full-time
- Microsoft Word
- Microsoft Excel
- Administrative experience
- COVID-19 protective measures
- Employee discount
Quick apply
Administration Assistant
Sanctuary Group —Glasgow
- £23,946 - £25,216 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee discount
Quick apply
Accounts Assistant
Swietelsky Construction Company Ltd —Glasgow
- £26,000 - £28,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Data entry
- Free parking
- Health & wellbeing programme
Quick apply
1d
Data and Information Analyst
The Wheatley Group —Glasgow
- £52,176 - £56,270 a year
- Call to connect
- SQL
- Analysis skills
- Continuous improvement
- Employee assistance programme
1d
Executive Assistant
OFGEM —Glasgow
- £35,232 - £48,561 a year
- Full-time
- Hybrid work
- Microsoft Office
- Presentation skills
- Organisational skills
- Annual leave
- Flexible schedule
Administrative Officer (HIS)
NHS Scotland —Glasgow
- £31,537 - £34,303 a year
- Full-time
- Hybrid work
- Microsoft Office
- Communication skills
10d
Clerical Officer - Health Records
NHS Scotland —Glasgow
- £26,696 - £28,988 a year
- Part-time
- Hospital
- Computer literacy
- English
- Annual leave
- Employee assistance programme
9d
Administrative Officer (1.0 FTE)
The Glasgow School of Art —Glasgow
- £25,804 - £27,319 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
9d
Operations Excellence Coach - Small Business Teams
Nationwide Building Society —Glasgow
- £37,600 - £50,000 a year
- Full-time
- Banking
8d
Operations Analyst - Heat Networks
OFGEM —Glasgow
- £29,313 - £33,936 a year
- Part-time
- Hybrid work
- Microsoft Excel
- Presentation skills
- Continuous improvement
- Annual leave
- Flexible schedule
Part Time Administrator
Westpoint Homes Ltd —Glasgow
- £17,000 a year
- Part-time
- Microsoft Word
- Microsoft Outlook
- Customer service
Quick apply
5d
Customer Service Advisor - East Kilbride
HM Revenue and Customs —East Kilbride
- £28,016 a year
- Part-time
- Hybrid work
- Customer service
- Basic maths
- No experience needed
- Annual leave
- Work from home
8d
Property and Operations Administrator
Invest In Scottish Properties —Glasgow
- £24,500 - £28,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
Quick apply
Personal Assistant
Chisholm Hunter Ltd —Glasgow
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee discount
Quick apply
Administrative Officer (1.0FTE)
The Glasgow School of Art —Glasgow
- £25,804 - £27,319 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
12d
Document Controller/Administrator
KBR —Glasgow
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Administrator
MacLean Medical Practice —Glasgow
- From £14.78 an hour
- Part-time
- Computer literacy
- English
- Microsoft Office
- Free parking
- Health & wellbeing programme
Quick apply

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Team Member (Clerical)

Scottish Power -
Glasgow

Apply Now

Job details

From £30,150 a year
1 day ago

Benefits

Cycle to work scheme
Annual leave
Company pension
Discounted gym membership
Private medical insurance
Employee discount
Car scheme

Qualifications

Microsoft Excel
Customer service
Microsoft Office
IT
Negotiation

Full job description

Team Member (Complaints)

320 St Vincent Street, Glasgow, G2 5AD

Starting salary: £30,150 per annum

Permanent

Help us create a better future, quicker

At SP Energy Networks we work hard to provide our customers and communities with an efficient and reliable network. And we're committed to delivering a first-class customer experience while we do it! But sometimes, despite our best efforts, things can go wrong. Working in the Complaints Team, our role is to engage with our customers, understand their experiences and resolve any issues as quickly as possible. We want to ensure that our customers have a positive outcome, regardless of the circumstances.

What you’ll be doing

Manage and respond to customer complaints/enquires relating to quality of supply issues in line with the agreed customer contact process and with awareness of our targets set by Ofgem for complaints.
Manage and respond to customer issues and concerns relating to the performance of the network
Manage and respond to any high profile complaints as directed by the Team Leader.
Manage and respond to insurance enquiries, including public liability issues, from insurers and commercial and domestic customers in line with agreed Insurance Processes.
Manage and control the daily co-ordination of all Customer Contacts received within Customer Service.
Processing of customer payments in relation to Guaranteed Standard (GS) failures, pro-active payments, insurance and customer service payments as necessary, ensuring all appropriate paperwork is completed in accordance with local processes.
Develop and maintain strong relationships with internal and external customers to ensure Operational Excellence across our processes
Provide support to our Distribution Call Centre on a daily basis and take DCC calls.
Be active in the improvement/development and introduction of new processes, procedures, initiatives and new technology.

What you’ll bring

Developed influencing, persuasion and negotiation skills.
Excellent telephony skills.
Ability to prioritise and manage tasks in an environment where there can be unexpected peaks in workload.
Ability to communicate effectively to all key stakeholders.
Ability to identify areas which need improvement within own skillset and take action to bridge the gap.
Enthusiastic with a willingness to learn.
Ability to work well within a team.

Minimum Criteria

Experience working in a customer service environment such as a contact centre or office environment (or similar).
Previous experience of dealing with complaints would be beneficial.
Experience of using MS Office software, particularly Excel.

What’s in it for you

As well as a competitive salary which is reviewed annually, you can also enjoy a number of other benefits. With our pension scheme, we’ll double match your contribution up to a company contribution of 10%.

At ScottishPower, we believe it’s the little things we do in life that make a big difference. From helping you look after your family’s wellbeing, save for your future and take personal steps for climate action – our benefits are designed to help you do just that - so that you have everything you need to take care of your world – today and tomorrow. That’s why our benefits include:

36 days annual leave

Holiday Purchase – perfect your work/life balance with extra annual leave

Share Schemes

Payroll Giving and Charity Matched Funding

Technology Vouchers – save more and spread the cost of your technology purchases

Electric Vehicle Schemes – to help you transition to green/clean driving

Cycle to Work scheme and Public Transport Season Ticket Loans

Healthcare benefit options including: Dental Insurance, Private Medical Insurance, Health Cash Plan and annual Health Assessments

Life Assurance (4x salary)

Access to Savesmart financial wellbeing support

Plus shopping, leisure, restaurant and gym discounts, and unique employee deals on travel insurance and more

Why SP Energy Networks

SP Energy Networks is part of the Iberdrola Group, one of the world’s largest integrated utility companies and a world leader in wind energy. We keep electricity flowing to homes and businesses through Central and Southern Scotland, North Wales and in the North West of England. We operate over 4000km of cables and lines that make-up the transmission network – connecting infrastructure like wind farms into the electricity system. It’s a role that puts us right at the heart of Scotland’s ambition to be Net Zero by 2044. And we’re taking it very seriously. We’re investing >£5.5 billion into our transmission network, directly supporting the rapid growth needed in renewable energy. With diverse opportunities across our businesses and a commitment to invest in our own internal talent, ScottishPower can offer people real career opportunities that meet personal and professional goals, in a global organisation.

Inclusion, diversity, and a social purpose are at the heart of everything we do. Together with our values, they bring us together into a stronger, more sustainable business with direct links to the communities we serve. It takes all kinds of people to build a large-scale business like ours, so whatever your background, you’ll fit right in.

We are committed to providing reasonable support or adjustments in our recruiting processes for candidates with disabilities, long term conditions, mental health conditions, or who are neurodivergent or require pregnancy-related support. If you need support, please reach out to [email protected] .

Mobility

Please note that any applicant who is not a citizen of the country of the vacancy will be subject to compliance with the applicable immigration requirements to legally work in that country. If/when required, the Company will support the employee with the necessary Immigration requirements.

I MPORTANT

Advert will close at 23:59 GMT the day before Job Posting End Date below

July-17-2026

Apply Now

Refine Your Search

office jobs in glasgow, sct

Team Member (Clerical)

HMRC Payments Administrative Officer (Backshift)

Health Records Clerical Officer

Business Support Service Administrator

Administration Assistant

Accounts Assistant

Data and Information Analyst

Executive Assistant

Administrative Officer (HIS)

Clerical Officer - Health Records

Administrative Officer (1.0 FTE)

Operations Excellence Coach - Small Business Teams

Operations Analyst - Heat Networks

Part Time Administrator

Customer Service Advisor - East Kilbride

Property and Operations Administrator

Personal Assistant

Administrative Officer (1.0FTE)

Document Controller/Administrator

Administrator

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