Client services Work, Jobs in Hatfield (with Salaries)

Customer Support Executive ( 12 Month Fixed term)
PayByPhone —Hatfield
- £30,000 - £35,000 a year
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Life insurance
Quick apply
12d
Experienced Office Administrator
Briary Energy —Hatfield
- £28,000 - £32,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Administrative experience
- Free parking
- Annual leave
Quick apply
Casting Coordinator
Universal Extras —Iver
- £27,500 - £29,500 a year
- Overtime
- Hybrid work
- CRM software
- Computer literacy
- Computer skills
- Free parking
- Health & wellbeing programme
Quick apply
4d
Office Administrator
Allied Water Ltd —St Albans
- From £26,000 a year
- Full-time
- Hybrid work
- Administrative experience
- Data entry
- Organisational skills
- Work from home
Quick apply
2d
[Belmont and Knott Ltd.] International Trading Assistant
Belmont and Knott Ltd. —Stevenage
- From £32,000 a year
- 8 hour shift
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
Quick apply
Veterinary Receptionist
Village Veterinary Surgery —Hatfield
- £12.70 - £13.00 an hour
- Part-time
- English
- Organisational skills
- Front desk
- Employee discount
Quick apply
5d
Financial Based Telesales
Herts Marketing Ltd —Hertford
- £14,400 - £40,000 a year
- Full-time
- Computer literacy
- English
- Computer skills
Quick apply
Administrator (Contract Support)
Capstone Facilities Services Ltd —London
- £29,000 - £36,000 a year
- Full-time
- Microsoft Excel
- Microsoft Office
- Databases
Quick apply
Contract Administrator
Sureserve —Welwyn Garden City
- £27,976 a year
- Monday to Friday
- Databases
- Administrative experience
- IT
- Annual leave
Quick apply
2d
Telephonist / Account Manager Wanted for Courier Company! – Part Time
West London Transport Ltd —London
- From £15 an hour
- Part-time
- Customer service
- Business development
- In-person
- Flexible schedule
Quick apply
11d
Community Link Worker
Watford & Three Rivers Trust —Welwyn Garden City
- £26,994 a year
- Weekend availability
- Databases
- Travel
- Computer skills
Pension Administrator (Documentation & Client Support)
Gemmell Financial Services —St Albans
- £27,000 - £40,000 a year
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Office
- Free parking
Quick apply
Community Engagement Officer - Hertford
Nacro —Hertford
- £28,851 - £29,572 a year
- Call to connect
- Travel
12d
Client Services Co-Ordinator Accounts
Royal Veterinary College —Potters Bar
- £29,329 - £31,930 a year
- Weekend availability
- CRM software
- Microsoft Office
- Databases
Front Desk Agent
Still Life Global —London
- £26,000 a year
- Weekend availability
- Hospitality
- Computer literacy
- Front desk
Quick apply
14d
Retail Sales Assistant
ESO LONDON —Canary Wharf
- £13.15 an hour
- Full-time
- Sales
- Customer service
- In-person
- Free parking
- Annual leave
Quick apply
Sales Executive
WeBuyAnyCar —Hatfield
- £28,200 - £35,220 a year
- Rotating shift
- Customer service
- IT
- Communication skills
Quick apply
Reservations and Events Manager -Holiday Inn Hemel Hempstead
Valor Hospitality —Hemel Hempstead
- £32,000 - £34,000 a year
- Full-time
- Customer service
- Hotel
- Cash handling
- Employee assistance programme
- Employee discount
Quick apply
Guest Service Coordinator - Thursday - Monday Role 2026
Nomad Temporary Housing —Vauxhall
- £25,000 - £28,000 a year
- Weekend availability
- Hybrid work
- Microsoft Word
- CRM software
- Hospitality
Quick apply
Contact Centre Operations Manager
Eckoh —Hemel Hempstead
- From £47,000 a year
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Analysis skills
- Free parking
- Work from home
Quick apply

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client services jobs near hatfield

Customer Support Executive ( 12 Month Fixed term)

PayByPhone -
Hatfield

Quick apply

Job details

Fixed term contract
£30,000 - £35,000 a year
12 days ago

Benefits

Company pension
Life insurance

Qualifications

Microsoft Powerpoint
Microsoft Word
Stakeholder collaboration
Stakeholder liaison
Incident queue management
Ticket management
Internal department liaison
Technical support
Ticket management systems
Management reporting
Customer support
Customer interaction
Multidisciplinary collaboration

Full job description

About PayByPhone

At PayByPhone, our strength is our people. Behind our product is a talented, creative, and driven multi-disciplinary team united by a shared ambition: to make everyday mobility simpler. We believe innovation should be collaborative, learning should be constant, and work should be enjoyable. As we grow, we’re looking for people who want to grow with us.

Together, we’re on an ambitious mission to create intuitive technology solutions that deliver world-class user experiences. We are a fast-growing, forward-thinking company and already help more than 60 million users across North America and Europe. Our technology helps millions of consumers pay quickly, easily, and securely — without waiting in line, carrying change, or worrying about costly fines.

About The Role

Location: Hatfield (Hybrid)

Employment type: 12 Months, Fixed - Term

Reports to: Global Director of Customer Experience and Support

To deliver fast, effective resolutions for our Cities, Businesses, and Consumer customers while ensuring the seamless operation of all PayByPhone products and services.

Key Responsibilities

Ticketing & Support

Manage and triage the PayByPhone ticketing system, ensuring queries are resolved within SLA and escalated to Dev or next-level support when needed

Handle back office requests: user account creation, penalty notice queries, and password resets

Coordinate outage communications

Client Management

Deliver monthly and KPI reports to clients

Manage PO and invoicing for client-related charges

Provide client training and identify upsell or training opportunities, flagging these to the Client Account Manager

Drive customer satisfaction through proactive solutions and Marketing collaboration on customer-focused messaging

Rates, Tariffs & Locations

Manage tariff changes and maintain client rates tables

Open and close locations as required, and coordinate parking zone signage

Support testing of rates, tariffs, and locations for new and expanding clients

Platform & Data

Test and identify platform bugs, reporting to internal teams

Analyse user interaction logs and system indicators to spot issues and trends

Maintain accurate client database records, dashboards, and task tracking documentation

Cross-Functional & Knowledge

Maintain up-to-date knowledge of PBP products and processes

Provide constructive feedback and customer insight to internal teams and the call centre to help inform training, quality and continuous improvement initiatives

Liaise with Operations, Sales, Product, Development, and Marketing teams, advising on product requirements

Other things you may get involved with:

Assist the Director of Customer Experience and Support in other tasks from time to time

Provide support for where required for all markets in which PayByPhone operates

Participate in events and opportunities to help promote and raise awareness of PayByPhone to public

Attend client meetings at the request of the Client Account Manager or the responsible manager for Client Account Management

Required Qualifications

At least 2 years experience of working in a client facing environment
Interest in technical topics
The ability to create well written documents
Excellent IT skills including Word, Excel & PowerPoint
The ability to gather, analyze and present material clearly and concisely
Educated to a degree level or similar professional training
Experience of using Salesforce Service Cloud
Experience in parking or technology

What We Offer

Compensation: The expected salary range for this role is £30,000 - £35,000. Final compensation will be based on factors such as experience, skills, qualifications, and internal equity.

Private Healthcare: Available effective Day 1, with no waiting period as well as optional dental coverage.
Pension scheme: All permanent employees get access to our pension scheme with 5% employer contribution
4x Life insurance: All permanent employees are covered under our life insurance

Career Growth & Learning Support: Opportunities for professional development, continuous learning, and career progression.

Working at PayByPhone

We operate in a world that’s constantly evolving — and change is something we embrace. Our values guide how we show up for one another and for our customers every day. In short, we:

Make things happen
Stay curious
Work together
Have fun
See through our customers’ eyes

These principles shape how we collaborate, innovate, and deliver on our commitments.

We’re also committed to fostering a diverse and representative workforce and an inclusive environment where everyone is treated with respect and fairness. We do not tolerate discrimination or harassment in our workplace or throughout our hiring process. Our hiring decisions are grounded in business needs, role requirements, and individual qualifications — ensuring we reflect the talent and communities we serve.

PayByPhone is committed to providing accommodation throughout the recruitment process. If you require accommodation, please reach out to us at [email protected].

Want to see our values in action? Visit our Instagram and LinkedIn. Curious about the story behind our values? Head over to our About Us page to learn more.

Quick apply

Refine Your Search

client services jobs in hatfield

Customer Support Executive ( 12 Month Fixed term)

Experienced Office Administrator

Casting Coordinator

Office Administrator

[Belmont and Knott Ltd.] International Trading Assistant

Veterinary Receptionist

Financial Based Telesales

Administrator (Contract Support)

Contract Administrator

Telephonist / Account Manager Wanted for Courier Company! – Part Time

Community Link Worker

Pension Administrator (Documentation & Client Support)

Community Engagement Officer - Hertford

Client Services Co-Ordinator Accounts

Front Desk Agent

Retail Sales Assistant

Sales Executive

Reservations and Events Manager -Holiday Inn Hemel Hempstead

Guest Service Coordinator - Thursday - Monday Role 2026

Contact Centre Operations Manager

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