Client services Work, Jobs in Keston (with Salaries)

Customer Success Manager
SwiftXccess —London
- Remote
Front of House Receptionist
THE BEAUTY ROOMS CHISLEHURST —London
- From £27,000 a year
- Part-time
- Microsoft Word
- Customer service
- Computer literacy
Quick apply
Client Services Operative & Contract Administrator
Urban Environments Ltd —Sevenoaks
- £30,000 - £34,000 a year
- Full-time
- Microsoft Excel
- Data analysis skills
- Administrative experience
- Annual leave
Quick apply
8d
Customer Service & Repairs Administrator - Bromley
Chisholm Hunter Ltd —Bromley
- From £12.71 an hour
- Full-time
- Microsoft Office
- Communication skills
- Employee discount
Quick apply
Part Time Sales
All Emergency Services Ltd —Croydon
- £16 - £20 an hour
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- CRM software
Quick apply
Service Delivery Coordinator
SoClean Commercial Services PLC —Orpington
- £35,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
Quick apply
13h
Funeral Arranger
Daniel Robinson & Sons —Halstead
- £28,000 - £32,000 a year
- Overtime
- Heavy lifting
- Organisational skills
- In-person
- Health & wellbeing programme
- Bereavement leave
Quick apply
13d
IT Support Technician (1st/2nd Line)
FAITHORN FARRELL TIMMS LLP —Orpington
- £25,000 - £26,000 a year
- Full-time
- SharePoint
- IT
- In-person
- Bereavement leave
- Sick pay
Quick apply
8d
Sales Assistant
Shōten Limited —Dartford
- £460 - £700 a week
- Part-time
- Sales
- Customer service
- English
- Free parking
- Flexitime
Quick apply
14d
Client & Project Coordinator
Holloways of Ludlow Design & Build Ltd —Richmond
- £30,000 - £40,000 a year
- Full-time
- AutoCAD
- In-person
- Leadership
- Health & wellbeing programme
- Annual leave
Quick apply
12d
Garage Receptionist
Bywood Garage —Croydon
- £25,000 - £27,500 a year
- Full-time
- Administrative experience
- Data entry
- Organisational skills
- Sick pay
Quick apply
6d
Technical Sales - Renewables - Heat Pumps, Solar, Battery, MVHR, Cooling
Elite Renewables Limited —Croydon
- £60,000 - £80,000 a year
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- AWS
- Work from home
Quick apply
12d
IT Helpdesk Officer
Single Homeless Project —London
- £29,029.00 - £31,146.38 a year
- Full-time
- Microsoft Office
- Organisational skills
- IT
- Annual leave
- Employee discount
Quick apply
Independent Advocate in Mental Health
Advent Advocacy —Horley
- From £9,920 a year
- Part-time
- Health & wellbeing programme
- Sick pay
Quick apply
Transport Coordinator
Progress Vehicle Management —Sevenoaks
- From £29,745 a year
- Full-time
- Customer service
- Analysis skills
- In-person
- Free parking
- Annual leave
Quick apply
Sales Assistant
GrowthPoint Partners —Shoreditch High Street
- £26,420.00 - £33,453.95 a year
- Full-time
- Bilingual
- Microsoft Word
- Microsoft Outlook
Quick apply
Customer Service
pelou —London Borough of Croydon
- £24,420.00 - £38,752.33 a year
- Full-time
- Bilingual
- Spanish
- Sales
Quick apply
Receptionist & Administrator
Portico Corporate Reception Management —London
- £36,954 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Life insurance
Quick apply
Customer Services Administrator (part-time 20hrs per week)
Scapes Group Ltd. —Capel
- From £14,000 a year
- Part-time
- Microsoft Excel
- English
- Administrative experience
- Free parking
- Annual leave
Quick apply
9d
Retail Merchandiser
eXPD8 —Bromley
- £12.85 an hour
- Part-time
- Customer service
- Merchandising
- Communication skills
- Referral programme
6d

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Customer Success Manager

SwiftXccess
London

Apply Now

Job details

Qualifications

Customer relationship management
B2B

Full job description

About the Role

SwiftXccess is looking for a Customer Success Manager who will own the commercial relationship with our customers with the main goal of ramping up new clients as fast as possible and monitor their satisfaction as they grow with SwiftXccess. They are relationship managers that expand customer accounts, increase customer retention, efficiently and proactively solve customer issues, and are champions in customer satisfaction. The ideal candidate has a genuine interest in forming and maintaining relationships (with clients and internal stakeholders) and the ability to connect with our customers over both their successes and frustrations.

What you’ll do

You will be the voice of our customers – you will understand the clients’ business issues and ensure that the best possible solution is proposed. You will manage the client relationship through effective and timely QBRs and constantly seek opportunities to add value to our customers. You will share these ideas with your peers to ensure we are maximising value for all our customers.
You will ensure there is a practical and clear account plan in place for your customers. This plan needs to represent a real picture of the customer’s landscape and will be used to keep all parties updated on the key challenges and opportunities.
You will work with the practices to ensure that commercial targets are met and also exceeded by working with the sales team to put forward proposals and solutions for new growth opportunities.
You will have your finger on the pulse throughout delivery process and will have a clear understanding of what services overall value they deliver
You will be the first point of contact for issues or escalations and will use best practices to follow up and resolve

What you should bring along

You have a good understanding of managed services and project delivery with a commercial background with a focus on B2B relationships
You have previous experience in managing direct client relationship with proven experience in effective conflict resolution
Experienced in working in a metrics and data driven environment and able to “number crunch” these figures to present customer delivery progress to the business and to clients
A person who takes pride in building relationships with customers – leading growth in those accounts
You are commercially driven with experience in managing and meeting commercial targets

Location

London, England or Remote and available during Business Hours; This role is open to remote work as our teams are distributed. We are looking for team members who perform well given a high level of independence and autonomy and will establish a cadence of on-time delivery with high-quality work.

SwiftXccess is an equal opportunity employer. We’re committed to ensuring a safe and inclusive workplace by welcoming people of all backgrounds, experiences, abilities and perspectives. We encourage people from traditionally underrepresented groups to apply. If you have a disability or other need that requires accommodations in the application process, please let us know.

Apply Now

Refine Your Search

client services jobs in keston

Customer Success Manager

Front of House Receptionist

Client Services Operative & Contract Administrator

Customer Service & Repairs Administrator - Bromley

Part Time Sales

Service Delivery Coordinator

Funeral Arranger

IT Support Technician (1st/2nd Line)

Sales Assistant

Client & Project Coordinator

Garage Receptionist

Technical Sales - Renewables - Heat Pumps, Solar, Battery, MVHR, Cooling

IT Helpdesk Officer

Independent Advocate in Mental Health

Transport Coordinator

Sales Assistant

Customer Service

Receptionist & Administrator

Customer Services Administrator (part-time 20hrs per week)

Retail Merchandiser

I want to receive the latest job alerts for client services in keston

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