Motor vehicle service advisors Work, Jobs in Lichfield, Sts (with Salaries)

Qualified Vehicle Damage Assessor
Gemini Accident Repair Centres —Norton Canes
- Full-time
- Customer service
- Supervising experience
- Mentoring
- Free parking
- Employee discount
Quick apply
11d
Service Advisor
Sutton Park Motor Company Limited —Sutton Coldfield
- From £28,000 a year
- Full-time
- Customer service
- Organisational skills
- In-person
- Employee discount
- Sick pay
Quick apply
Service Advisor
Acorn Group Limited —Chasetown
- Up to £34,500 a year
- Customer service
- In-person
- Communication skills
- Employee discount
Quick apply
3d
VDA-Vehicle Damage Assessor
Chartwell Repair Centre —Derby
- From £42,000 a year
- Full-time
- Customer service
- In-person
- Cash handling
- Free parking
- Store discount
Quick apply
13d
Trainee Vehicle Damage Assessor / Estimator
Bodymatters Stafford Ltd —Stafford
- Part-time
- Customer service
- Computer skills
- In-person
Quick apply
Aftersales Manager
Sutton Park Motor Company Limited —Stourbridge
- From £34,000 a year
- Full-time
- Management
- Customer service
- Microsoft Office
- Employee discount
- Sick pay
Quick apply
Service Controller
Walsall Wood Tyre & Service Ltd —Walsall
- £30,000 - £35,000 a year
- Full-time
- Customer service
- Computer skills
- In-person
- Employee discount
Quick apply
4d
Vehicle Damage Assessor
Bodymatters Stafford Ltd —Stafford
- From £42,000 a year
- Full-time
- Customer service
- In-person
- Cash handling
Quick apply
Service Advisor
Marshall Motor Group —Derby
- £32,470 a year
- Customer service
- Communication skills
- Annual leave
- Employee discount
Quick apply
9d
Assistant Service Manager
Steven Eagell Limited —Wolverhampton
- Organisational skills
- Automotive diagnostics
- Leadership
- Annual leave
- Employee discount
Quick apply
12d
Service Manager
cinch —Derby
- £45,000 a year
- Monday to Friday
- Customer service
- Analysis skills
- Employee assistance programme
Quick apply
3d
Service Advisor
Vertu Motors —Tamworth
- £32,000 a year
- Full-time
- Communication skills
- Employee discount
Quick apply
4d
Service & Warranty Administrator
Greenhous Commercials —Willenhall
- £24,784.50 a year
- Full-time
- Customer service
- Employee assistance programme
- Employee discount
Quick apply
Workshop Controller Assistant
Anderson Commercials Ltd —Coalville
- £29,000 - £32,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Data entry
- Free parking
- Gym membership
Quick apply
2d
Service Advisor
Paul Rigby Group —Birmingham
- £32,000 - £34,000 a year
- Full-time
- CRM software
- Customer service
- Organisational skills
- Employee discount
Quick apply
Service Manager
Vertu Motors —Derby
- £45,000 - £60,000 a year
- Full-time
- Management
- Leadership
- Communication skills
- Employee discount
Quick apply
Porsche Service Advisor
Sytner Group —Solihull
- Weekend availability
- Customer service
- Administrative experience
- Organisational skills
- Employee discount
3d
Aftersales Manager
Listers —Nuneaton
- £60,000 a year
- Full-time
- Leadership
- Health & wellbeing programme
- Employee discount
Customer Service Advisor Apprenticeship – Beechwood Mazda Derby
Calex UK —Derby
- Full-time
- Customer service
- English
- IT
Aftersales Supervisor - Suzuki
Johnsons Cars —Cannock
- £29,000 - £35,000 a year
- Full-time
- Leadership
- Annual leave
- Employee discount
Quick apply

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Qualified Vehicle Damage Assessor

Gemini Accident Repair Centres -
Norton Canes

Quick apply

Job details

Full-time
11 days ago

Benefits

Free parking
Cycle to work scheme
Company pension
Employee discount
Referral programme
On-site parking

Qualifications

Customer service
Supervising experience
Mentoring
Mechanical knowledge
Negotiation

Full job description

Rev up your career with us! Join our Gemini team as we pave the way in car accident repair excellence. If you have a passion for precision and a drive for perfection, this job is for you!

ROLE TITLE: Vehicle Damage Assessor

REPORTING TO: Bodyshop Manager

MAIN PURPOSE OF ROLE:

To prepare accurate and efficient vehicle damage estimates in line with insurer and customer requirements, ensuring the repair can be carried out efficiently, with high standards of customer care and satisfaction, and while achieving satisfactory profit margins for the business.

Qualified Vehicle Damage Assessor

A qualified VDA is expected to complete estimates independently to the required technical, safety, and quality standards. This may also include supporting, guiding, and, where appropriate, supervising VDA Apprentices.

MAIN TASKS

Estimation & Repair Planning

Prepare manual and computerised vehicle damage estimates efficiently, ensuring compliance with insurer/customer requirements.
Confirm that estimates reflect repair feasibility, quality standards, and profitability.
Maintain accurate records of all estimates, highlighting any work requiring authorisation before commencement.
Liaise with insurers or customers to obtain authorisation for work, following up on any unauthorised estimates.

Parts Management

Order parts in accordance with the estimate, ensuring correct specification, quantity, and timely delivery.
Verify whether parts received are genuine, non-genuine, or “green” (reconditioned/used) for suitability, and ensure correct labelling and traceability.
Return incorrect or unnecessary parts promptly and in line with company procedures.

Workshop Liaison

Communicate estimate details clearly to bodyshop personnel, ensuring full understanding of required repairs.
Coordinate with the workshop on vehicles deemed a total loss, as agreed with the insurer.
Support the workshop team in understanding the repair process, reducing errors, delays, or rework.

Health, Safety & Compliance

Adhere to all company health and safety policies and procedures relevant to the role.
Maintain awareness of safe working practices when assessing vehicles and handling parts or tools.
Ensure compliance with audit and record-keeping requirements related to estimates and parts management.

OTHER DUTIES

Due to the size and complexity of the establishment, you will undertake any other reasonable tasks or duties that are deemed to be within your capability, as directed by a senior manager of the group with whom you have a reporting relationship.

PERSON SPECIFICATION

Essential

IMI Accreditation in Vehicle Damage Assessment
Previous experience in vehicle damage assessment or estimating within a bodyshop or accident repair environment.
Knowledge of insurer requirements, estimating systems, and repair planning.
Strong attention to detail and accuracy in preparing estimates and managing parts.
Ability to communicate effectively with bodyshop staff, insurers, and customers.
Good organisational and record-keeping skills.
Understanding of health, safety, and workshop compliance procedures.
Ability to work independently and as part of a team.

Desirable

Experience with parts verification, labeling, and traceability procedures.
Familiarity with total loss procedures and insurer negotiation.
Experience supervising or mentoring VDA Apprentices.

PAY AND BENEFITS:

Salary will be discussed during the interview and will depend on experience and qualifications. The role includes site bonus opportunities. A minimum of 3 years’ experience, IMI Accreditation, and familiarity with Audatex and Autoflow are all essential.

Hours are 8am - 5pm Monday – Friday, 30-minute lunch break.

Competitive salary plus team bonus.
30 days holiday including public holidays, plus additional days with service.
Pension contributions.
Recommend a friend technician bonus incentive.
Long service awards.
Colleague recognition scheme.
Health cash plan: claim back medical costs.
Rewards platform: high street discounts.
Cycle to work scheme.

VDA, Vehicle Damage Assessor, Vehicle Estimator, Vehicle Inspector

Please note: If you have not heard from us within three weeks of submitting your application, please assume that your application has been unsuccessful on this occasion. We thank you for your interest and encourage you to apply for future opportunities.

Job Type: Full-time

Benefits:

Company pension
Cycle to work scheme
Free parking
On-site parking
Referral programme

Experience:

VDA: 3 years (required)
Audatex: 1 year (required)

Licence/Certification:

IMI Accreditation (required)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

motor vehicle service advisors jobs in lichfield, sts

Qualified Vehicle Damage Assessor

Service Advisor

Service Advisor

VDA-Vehicle Damage Assessor

Trainee Vehicle Damage Assessor / Estimator

Aftersales Manager

Service Controller

Vehicle Damage Assessor

Service Advisor

Assistant Service Manager

Service Manager

Service Advisor

Service & Warranty Administrator

Workshop Controller Assistant

Service Advisor

Service Manager

Porsche Service Advisor

Aftersales Manager

Customer Service Advisor Apprenticeship – Beechwood Mazda Derby

Aftersales Supervisor - Suzuki

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