Administrator Work, Jobs in Solihull, Wmd (with Salaries)

Administration Officer
Civic Recruitment Limited —Solihull
- £17.75 an hour
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
3d
Administrator - Property & Facilities
Listers —Solihull
- Up to £29,000 a year
- Part-time
- Maintenance
- Organisational skills
- IT
- Employee discount
- Life insurance
Customer Service Administrator (TRA)
The Right Advice —Solihull
- £24,000 - £25,000 a year
- Full-time
- Microsoft Word
- Customer service
- Microsoft Office
- Referral programme
- Sick pay
Quick apply
Office Administrator
Hillman Insurance Brokers —Solihull
- £12.71 an hour
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
Quick apply
7d
Funeral Arranger/Administrator
C.Bastock Ltd —Birmingham
- £27,000 - £29,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Sick pay
Quick apply
Receptionist / Host
Listers —Solihull
- Up to £28,000 a year
- Full-time
- Free parking
- Health & wellbeing programme
2d
Administrative Assistant
BSCCP —Birmingham
- £24,420 - £30,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Work from home
- Sick pay
Quick apply
HR Administrator
Serco Group —Solihull
- £25,000 - £30,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee assistance programme
- Employee discount
2d
Data Services Administrator
Solihull College and University Centre —Solihull
- Up to £25,857 a year
- Part-time
- University
- Organisational skills
- Free parking
- Annual leave
8d
Pharmacy Office Admin and Pharmacy Dispenser
Gospel Lane Pharmacy —Acocks Green
- £12.71 an hour
- Part-time
- Customer service
- No experience needed
- English
- Employee discount
Quick apply
Bank Medical Records Administrator
Spire Healthcare —Birmingham
- Customer service
- IT
- Communication skills
- Free parking
- Annual leave
3d
Office Administrator
Digby Manor Residential Care Home —Birmingham
- From £12.71 an hour
- Full-time
- Microsoft Word
- Microsoft Outlook
- Accounting
Quick apply
1d
Vehicle Admin and Sales Coordinator
25seven Campers Ltd —Bromsgrove
- £24,784.50 - £28,000.00 a year
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
Quick apply
Senior Administrator
Hudson Kapel Fleet Solutions —Worcester
- £30,000.00 - £33,839.58 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Accounting
- Free parking
- Health & wellbeing programme
Quick apply
13d
General Accounts Administrator
McDermott Civil & Engineering Ltd —Aston
- Part-time
- English
- Microsoft Office
- Construction
- Free parking
- Health & wellbeing programme
Quick apply
6d
head office admin role and pharmacy dispenser
The Olton Pharmacy Limited —Solihull
- Up to £12.71 an hour
- Part-time
- Customer service
- No experience needed
- Microsoft Office
- Store discount
- Employee discount
Quick apply
Residential Property Legal Assistant
Davisons Law —Four Oaks
- Full-time
- Microsoft Word
- Microsoft Outlook
- Microsoft Office
- Annual leave
- Referral programme
Quick apply
Lettings Administrator
Platform Housing —Birmingham
- Up to £26,718 a year
- Remote
- Travel
- Communication skills
- Annual leave
- Employee assistance programme
7d
Supported Housing Administrator
Reds Housing Ltd —Birmingham
- £30,000 - £40,000 a year
- Full-time
- Microsoft Excel
- English
- Administrative experience
- Free parking
- Referral programme
Quick apply
Receptionist / Administrator / Care Coordinator
Zantahealthcare Ltd —Birmingham
- £24,420.00 - £42,918.75 a year
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Paid training
- Annual leave
Quick apply
6d

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Administration Officer

Civic Recruitment Limited
Solihull

Quick apply

Job details

Full-time
£17.75 an hour
3 days ago

Qualifications

Microsoft Word
Microsoft Excel
Microsoft Outlook
Microsoft Office
Administrative experience
Organisational skills
NVQ
Business
BTEC
Communication skills
Office experience

Full job description

3 months contract with a Local Authority

Job Title: Administration Officer

Job Purpose

To support the Quality Monitoring and Commissioning function by reviewing and processing quality concern referrals submitted by social workers and other professionals. The postholder will use electronic case management systems, including Liquid Logic (LAS), to assess referrals against established quality standards and checklists, ensuring all required information is present before progressing cases for investigation.

The role requires excellent attention to detail, sound judgement, strong administrative skills, and the ability to work accurately within established procedures while identifying when concerns need to be escalated.

Key Responsibilities

Quality Concern Administration

Review quality concern referrals received from social workers and other professionals.
Assess referrals against agreed quality assurance checklists and procedures.
Determine whether referrals contain sufficient information to be progressed to a Quality Monitoring Officer for investigation.
Return incomplete referrals for further information where necessary.
Escalate complex or urgent concerns appropriately in line with procedures.

System and Data Management

Use Liquid Logic (LAS) and other electronic systems to access, review, update, and maintain records.
Accurately input, update, and manage information within council databases and systems.
Ensure records are maintained in accordance with data protection and information governance requirements.
Produce routine reports and administrative information as required.

Customer Service and Communication

Respond to enquiries from internal and external stakeholders via telephone, email, and written correspondence.
Liaise effectively with social workers, quality monitoring staff, providers, and other professionals.
Communicate professionally and clearly when requesting additional information or clarifications.

Administrative Support

Provide comprehensive administrative support to the Commissioning and Quality Monitoring teams.
Maintain accurate electronic and manual filing systems.
Assist with the monitoring and tracking of referrals and quality concerns.
Support service improvements by identifying recurring issues or procedural gaps.

Compliance and Information Governance

Handle sensitive and confidential information appropriately.
Ensure compliance with safeguarding, data protection, and council policies.
Follow established procedures and maintain accurate audit trails.

Essential Experience

Previous administrative experience in a busy office environment.
Experience working with electronic case management systems or databases.
Experience reviewing information for accuracy and completeness.
Experience dealing with a range of internal and external stakeholders.
Experience handling confidential and sensitive information.
Experience using Microsoft Office applications, including Word, Excel, Outlook, and Teams.

Desirable Experience

Experience within Adult Social Care, Local Government, Health, or Public Sector services.
Experience using Liquid Logic (LAS).
Experience within commissioning, quality monitoring, safeguarding, or contract administration functions.

Essential Qualifications

4 GCSEs (or equivalent), including English and Mathematics at Grade C/Level 4 or above; or equivalent relevant administrative experience.

Desirable Qualifications

NVQ Level 3 in Business Administration.
BTEC National Certificate.
HNC or equivalent qualification in Business Administration or a related discipline.

Essential Skills and Competencies

Excellent attention to detail and accuracy.
Ability to review information and identify missing, inconsistent, or incomplete data.
Strong organisational and workload management skills.
Ability to follow established processes and procedures consistently.
Sound judgement and a high degree of common sense.
Excellent verbal and written communication skills.
Ability to work independently and use initiative.
Strong problem-solving skills.
Ability to identify when issues require escalation.
Competent use of electronic systems and databases.
Proficiency in Microsoft Office applications.

Personal Attributes

The successful candidate will be:

Sharp, articulate, and professional.
Methodical and process-driven.
Reliable and accountable.
Calm under pressure.
Adaptable and flexible.
Committed to delivering high standards of accuracy and customer service.
Able to maintain confidentiality and professionalism at all times.

Additional Information

Location: Solihull.
Working Pattern: Monday to Friday, 37 hours per week.
Hybrid Working: One day per week based at the Council House, Solihull; remaining days working remotely subject to service requirements.
Pay Rate: £17.75/ per hour UMB.
The postholder will be required to comply with safeguarding, data protection, information governance, equality, diversity, inclusion, and health & safety policies.
The role requires the ability to work independently while recognising when support, advice, or escalation is required.
Commitment to maintaining confidentiality when handling sensitive information is essential.
Payment: Bi-weekly payment schedule
Start Date: Immediate start available
Closing Date: soon (early applications encouraged)

GCSC

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Refine Your Search

administrator jobs in solihull, wmd

Administration Officer

Administrator - Property & Facilities

Customer Service Administrator (TRA)

Office Administrator

Funeral Arranger/Administrator

Receptionist / Host

Administrative Assistant

HR Administrator

Data Services Administrator

Pharmacy Office Admin and Pharmacy Dispenser

Bank Medical Records Administrator

Office Administrator

Vehicle Admin and Sales Coordinator

Senior Administrator

General Accounts Administrator

head office admin role and pharmacy dispenser

Residential Property Legal Assistant

Lettings Administrator

Supported Housing Administrator

Receptionist / Administrator / Care Coordinator

I want to receive the latest job alerts for administrator in solihull, wmd

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