Client services Work, Jobs in Wembley (with Salaries)

Operations Executive
Shift —London
- £26,500 - £27,500 a year
- Full-time
- Microsoft Word
- Analysis skills
- Organisational skills
- Annual leave
Quick apply
9d
Front Office Administrator
Robe UK Group —London
- Full-time
- Microsoft Word
- Microsoft Outlook
- Microsoft Office
Quick apply
1d
Logistics Coordinator
Paragon Logistics Group —Greenford
- £32,000 - £37,000 a year
- Weekend availability
- Analysis skills
- Organisational skills
- In-person
- Free parking
- Annual leave
Quick apply
23h
Event Coordinator
The GOAT Mongolian kitchen Lounge —London
- £24,420 - £60,000 a year
- Temporary
- Hospitality
- Hotel
- Organisational skills
Quick apply
Business Support and Office Manager
Lanson International —Covent Garden
- £29,334.87 - £30,000.00 a year
- Part-time
- Supervising experience
- First Aid Certification
- Organisational skills
Quick apply
13d
Client Services & Order Coordinator
Eden Caterers Ltd —London
- £31,500 a year
- Weekend availability
- Customer service
- Salesforce
- English
- Annual leave
- Sick pay
Quick apply
6d
Helpdesk Specialist
Masters Of Mindset Ltd. —Uxbridge
- £35,000 - £38,000 a year
- Weekend availability
- Hybrid work
- Customer service
- Windows
- IT
- Referral programme
Quick apply
Administrator
SAM ONBOARDING —London
- £25,000 - £27,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Health & wellbeing programme
Quick apply
2d
Casemaker / Export Packer
ITS Couriers —Elstree
- £25,000 - £27,000 a year
- Full-time
- Heavy lifting
- Forklift
- Warehouse experience
- Free parking
Quick apply
10d
Travel Consultant
Trailfinders —Richmond
- £44,000 - £49,000 a year
- Sales
Clinical Services Administrator
CPotential —London
- £26,000 - £28,500 a year
- Weekend availability
- Microsoft Word
- Microsoft Outlook
- Microsoft Office
- Free parking
- Health & wellbeing programme
Quick apply
7d
Executive Assistant to CEO
Phi Partners —Hatfield
- £60,000 - £80,000 a year
- Full-time
- Master's degree
- Administrative experience
- Organisational skills
- Gym membership
Quick apply
Client Success Representative
Woods Food Service —Uxbridge
- £33,092.80 a year
- Full-time
- Customer service
- Microsoft Office
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
2d
Guest Services Specialist
SilverDoor Ltd —London
- £27,000 a year
- Full-time
- Hospitality
- Customer service
- Computer literacy
Quick apply
2d
Administrative Assistant
EV Cab Company Limited —London
- £80 - £100 a day
- Temporary
- Maintenance
- English
- Microsoft Office
Quick apply
Sales & Front of House Assistant
BCO Beauty Group —London
- £140 - £200 a day
- Full-time
- Sales
- Customer service
- Salesforce
- Store discount
- Employee discount
Quick apply
1d
Quality Control Representative
Flatpay —London
- CRM software
- Customer service
- English
Quick apply
5d
Client Services Manager
Socaan Business Solutions Ltd —London
- £3,800 - £4,300 a month
- Full-time
- Management
- Customer service
- English
Quick apply
2d
Customer Support Agent
Flatpay —London
- Customer service
- English
Quick apply
13d
Sales assistant
Actico limited —London
- £12.71 - £13.00 an hour
- Part-time
- Heavy lifting
- Sales
- Customer service
Quick apply
11d

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Operations Executive

Shift -
London

Quick apply

Job details

Full-time
£26,500 - £27,500 a year
9 days ago

Benefits

Annual leave

Qualifications

Microsoft Word
Logistics
Analysis skills
Organisational skills
Communication skills
Time management

Full job description

Operations Executive

Wembley, London

Full time

£26,500 to £27,500 per annum

About Shift

Shift is a rapidly expanding marketplace that’s transforming the logistics industry. We’re on a mission to revolutionise how goods move from point A to point B, leveraging innovative technology to deliver smarter, faster, and more efficient delivery solutions. Trusted by some of the most well-known brands, Shift powers cutting-edge logistics that enhance convenience and flexibility for all users.

At Shift, you’ll join a dynamic, forward-thinking team committed to redefining logistics and unlocking new opportunities in an ever-evolving market.

Overview of the role as an Operations Executive:

This is an exciting opportunity to play a vital role in enhancing our customer experience. As an Operations Executive, you'll not only help solve immediate issues but also contribute to shaping long-term improvements. This role supports operations for our store-to-home and locker deliveries with one of our well known retail partners. Based on-site, you will play a critical part in ensuring operational success as we grow.

If you're passionate about problem-solving and thrive in a collaborative environment, we’d love to hear from you!

Responsibilities as an Operations Executive:

Overseeing store-to-home and locker delivery operations.
Coordinating with self-employed drivers using our internal tech for route management and adjustments.
Being the day-to-day liaison with the client team in store, supporting them with problem solving and representing the Shift brand in a positive way at all times
Handle and resolve customer queries through email and phone, ensuring a positive customer experience at all touchpoints.
Investigate and solve problems effectively, focusing on delivering quick and satisfactory resolutions for customers.
Address real-time queries and challenges as they arise, all while adhering to internal and external time bound SLAs.
Analyse customer feedback and service trends to identify patterns, recommending strategies to reduce repetitive issues.
Develop and implement contact avoidance and reduction techniques to streamline customer service processes.
Collaborate with internal teams to address root causes of recurring problems and ensure long-term solutions.
Act as a dedicated point of contact for customers using our delivery services, ensuring high standards of satisfaction.
Address real-time queries and challenges as they arise, all while adhering to internal and external time bound SLAs.

To be successful as an Operations Executive, we are looking for the following attributes and experience:

Ability to handle customer queries with professionalism and clarity.
Strong verbal and written communication skills to effectively convey information and ideas.
Proven track record of strong problem solving with a proactive mindset.
Excellent organisational and time management skills to meet targets and deadlines.
Ability to remain calm under pressure, with a strong desire for personal development and continuous learning.
Strong analytical skills to identify trends and develop actionable insights for process improvement.
Ability to work independently and manage multiple priorities in a fast-paced environment.
Familiarity with delivery services or logistics is a plus but not essential.

Why join Shift?

Plenty of benefits such as 25 days annual leave and enhanced MAT and PAT pay.
At Shift, we’re all about personal growth, development, and creating opportunities.
Collaborative working environment, working within cross functional teams across the business group.
We are focused on finding solutions for our customers, drivers and partners through the use of technology.
Ambitious, flexible and challenging culture.
You will have a direct impact on the growth of the business – we will always need and want you to bring ideas to the table!

If you have the drive and determination to make an impact on a growing business, apply now!

Job Type: Full-time

Pay: £26,500.00-£27,500.00 per year

Work Location: In person

Quick apply

Refine Your Search

client services jobs in wembley

Operations Executive

Front Office Administrator

Logistics Coordinator

Event Coordinator

Business Support and Office Manager

Client Services & Order Coordinator

Helpdesk Specialist

Administrator

Casemaker / Export Packer

Travel Consultant

Clinical Services Administrator

Executive Assistant to CEO

Client Success Representative

Guest Services Specialist

Administrative Assistant

Sales & Front of House Assistant

Quality Control Representative

Client Services Manager

Customer Support Agent

Sales assistant

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