Monitor Work, Jobs in Witham, Ess (with Salaries)

Customer Support Assistant
Pack Fulfilment Ltd —Witham
- From £12.84 an hour
- Part-time
- Customer service
- English
- Analysis skills
- Free parking
Quick apply
5d
Laser Quest Crew Member / Marshall (18+)
Games Arena (Witham) / Laserscape (Witham) / Witham Escape Rooms —Witham
- Up to £12.71 an hour
- Temporary
- Hospitality
- Management
- Customer service
Quick apply
2d
Transport Planner
EVOSPEED LTD —Witham
- £25,000 - £30,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
Quick apply
9d
Activity Support Worker
Oak Tree Life Skills CIC —Clacton-on-Sea
- £12.71 an hour
- Part-time
- English
- In-person
- Free parking
Quick apply
Recruitment Officer
Essex Care Consortium —Colchester
- Part-time
- Continuous improvement
- Human resources
- Recruiting
- Free parking
- Employee discount
Quick apply
6d
Motor Vehicle Tutor/Lecturer
CTP Training Academy —Witham
- £32,000 - £40,000 a year
- Part-time
- Maintenance
- English
- Education
- Free parking
Quick apply
9d
Senior Estimator & Office Manager (Windows / Doors / Aluminium Industry)
BDC Aluminium —Witham
- Full-time
- Sales
- Supervising experience
- Continuous improvement
- Free parking
- Health & wellbeing programme
Quick apply
Brand Specialist
Tempur UK LTD —Braintree
- £13.06 an hour
- Overtime
- Sales
- Customer service
- English
- Free parking
- Store discount
Quick apply
Skills for Life Tutor
TCHC Group —Basildon
- £25,000 - £32,000 a year
- Education
- Annual leave
- Employee assistance programme
Quick apply
Activity and well being co-ordinator
Springfields Care Homes —Marks Tey
- £12.80 an hour
- Full-time
- Nursing home
- In-person
- Communication skills
- Free parking
- Annual leave
Quick apply
5d
Facilities Officer
The Next Chapter (East of England) —Colchester
- From £26,821 a year
- Maintenance
- Microsoft Office
- Electrical experience
- Health & wellbeing programme
- Bereavement leave
Quick apply
9d
Retail Sales Associate
Tempur Sealy —Braintree
- Full-time
- English
- Life insurance
Administrator
HCRG Care Group —Colchester
- £24,853 a year
- Microsoft Outlook
- Computer literacy
- Data entry
- Employee discount
Quick apply
2d
SIA Door Supervisor
RSS —Westcliff-on-Sea
- £13 an hour
- Part-time
- Customer service
- First Aid Certification
- In-person
Quick apply
Support Worker for Young Adult with Autism
Protext —Clacton-on-Sea
- £101.68 - £138.75 a day
- Part-time
- Driving
- Free parking
Quick apply
Compliance Assistant
Phoenix Medical Group Ltd. —Chelmsford
- From £27,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Administrative experience
- Employee discount
Quick apply
5d
Member Journey Host
Virgin Active —Chelmsford
- Communication skills
- Annual leave
- Employee discount
Emergency Department Flow Co-ordinator
Mid and South Essex NHS Foundation Trust —Westcliff-on-Sea
- £28,392 a year
- Full-time
- Organisational skills
- Care plans
- Communication skills
2d
Kiosk Team Member
LARAIM SUSHI LIMITED —Maldon
- £12.71 an hour
- Part-time
- Hospitality
- Cleaning
- In-person
- Free parking
- Employee discount
Quick apply
12d
Bar Staff
Black Bull Chelmsford —Chelmsford
- From £12.21 an hour
- Part-time
- Hospitality
- Bar
- Customer service
- Sick pay
Quick apply

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Customer Support Assistant

Pack Fulfilment Ltd
Witham

Quick apply

Job details

Permanent | Part-time
From £12.84 an hour
5 days ago

Benefits

Free parking
Casual dress
Company pension
On-site parking

Qualifications

Returns processing
Client engagement
Customer service
English
Complaint handling
Analysis skills
Continuous improvement
Data entry
Relationship management
Customer interaction
Phone etiquette
Account management
Communication skills
Supply chain customer service

Full job description

Who we are

Pack Fulfilment are a fast growing e-commerce fulfilment business with a focus on sustainability and a forward-thinking way of working. We work with great people and interesting brands.

The Role

The Customer Service Assistant is responsible for handling customer enquiries, resolving order-related issues, and providing excellent support to clients using our fulfilment services. This role ensures smooth communication between customers, warehouse teams, and courier partners to maintain high levels of customer satisfaction.

Key Responsibilities
1. Customer Support & Enquiry Handling

Respond to customer queries via email in a professional and timely manner.
Assist clients with order tracking, shipping updates, product questions and return requests.
Provide accurate information on fulfilment processes, stock availability, and delivery timelines.

2. Order Issue Resolution

Investigate and resolve delivery issues, missing/damaged items, and incorrect orders.
Liaise with the warehouse team and courier partners to track and resolve order discrepancies.
Process refunds, replacements, and returns in accordance with company policies.

3. Client Account Management

Maintain strong relationships with e-commerce businesses using our fulfilment services.
Monitor and address recurring issues, working with management to improve service quality.

4. Data Entry & Reporting

Accurately update customer records and order details in the system.
Maintain records of customer interactions and provide reports on common issues and resolutions.
Identify trends in customer complaints and feedback to suggest improvements.

5. Process Improvement & Collaboration

Work closely with the warehouse and management teams to improve the fulfilment experience.
Suggest and implement improvements to customer service processes to enhance efficiency.
Support the team with administrative tasks as required.

Qualifications

Proficient in English with strong communication skills
Excellent phone etiquette and customer service abilities
Experience in data entry and analysis skills
Ability to effectively handle customer inquiries and provide solutions
Strong interpersonal skills to foster positive customer relationships

Pay: From £12.84 per hour

Benefits:

Casual dress
Company pension
Free parking
On-site parking

Experience:

Customer service: 1 year (preferred)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

monitor jobs in witham, ess

Customer Support Assistant

Laser Quest Crew Member / Marshall (18+)

Transport Planner

Activity Support Worker

Recruitment Officer

Motor Vehicle Tutor/Lecturer

Senior Estimator & Office Manager (Windows / Doors / Aluminium Industry)

Brand Specialist

Skills for Life Tutor

Activity and well being co-ordinator

Facilities Officer

Retail Sales Associate

Administrator

SIA Door Supervisor

Support Worker for Young Adult with Autism

Compliance Assistant

Member Journey Host

Emergency Department Flow Co-ordinator

Kiosk Team Member

Bar Staff

I want to receive the latest job alerts for monitor in witham, ess

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