Customer experience coordinator Work, Jobs in Leeds, Eng (with Salaries)

Service Operations Coordinator
SharePoint Technologies Ltd —Leeds
- £2,500 - £3,500 a month
- Full-time
- CRM software
- Computer literacy
- Continuous improvement
- Free parking
- Health & wellbeing programme
Quick apply
Bookings & Compliance Coordinator (Remote)
Topp Language Solutions —West Yorkshire
- £12.71 - £15.00 an hour
- Part-time
- Remote
- Databases
- Organisational skills
- Communication skills
Quick apply
5d
Customer Service Coordinator
thebigword —Leeds
- £24,851.23 a year
- Full-time
Quick apply
3d
Service Delivery Coordinator
SharePoint Technologies Ltd —Leeds
- £2,450 - £3,200 a month
- Full-time
- Continuous improvement
- In-person
- Communication skills
Quick apply
Production Documentation Coordinator
Rosemont Pharmaceuticals —Leeds
- Full-time
- Computer literacy
- Analysis skills
- Bachelor's degree
- Free parking
- Annual leave
Quick apply
2d
Helpdesk & Operations Coordinator
One Space Facilities Management —Leeds
- £27,000 - £30,000 a year
- Full-time
- CRM software
- Continuous improvement
- Organisational skills
Quick apply
Golf Coordinator
XSEM —Leeds
- £24,950 - £26,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Guest services
- Free parking
- Health & wellbeing programme
Quick apply
6h
Customer Account Coordinator
NewCold —Wakefield
- From £30,000 a year
- Monday to Friday
- Microsoft Office
- Communication skills
- Free parking
- Annual leave
Workspace Sales Coordinator
Wizu Workspace —Leeds
- £28,000 a year
- Full-time
- Customer service
- Travel
- Time management
- Employee discount
- Referral programme
Quick apply
Operations Coordinator
Total Payments —Batley
- £26,000 - £28,000 a year
- Full-time
- In-person
- AI
- Communication skills
- Free parking
Quick apply
19h
Receptionist/Administrator
DRHR Clinic —Leeds
- £14 an hour
- Temporary
- Microsoft Word
- Hospitality
- Google Suite
Quick apply
5d
Administrator Coordinator & Bookkeeper
UX Global Limited —Leeds
- £25,000 - £30,000 a year
- Part-time
- Microsoft Word
- Google Suite
- Administrative experience
- Free parking
Quick apply
3d
Recruitment Coordinator
Regulux Transport —Barnsley
- From £125 a day
- Temporary
- Customer service
- Computer literacy
- Recruiting
Quick apply
Experienced patient coordinator
Aesthetica Medical —Leeds
- From £13 an hour
- Full-time
- Sales
- Customer service
- Data entry
- Employee discount
Quick apply
3d
Certification and Document Coordinator
ARC Building Solutions Ltd —Gildersome
- £35,000 - £40,000 a year
- Full-time
- Hybrid work
- Continuous improvement
- Organisational skills
- SharePoint
- Free parking
- Profit sharing
Quick apply
2d
Billing Coordinator
TIEVA —Leeds
- £26,230 a year
- Full-time
- Continuous improvement
- Organisational skills
- Time management
- Free parking
- Employee assistance programme
Quick apply
12d
HR Coordinator
NSPCC —Leeds
- Call to connect
- Databases
- Human resources
- Recruiting
- Annual leave
Key Account Coordinator
Mobus Fabrics Limited —Brighouse
- From £27,000 a year
- Full-time
- Organisational skills
- In-person
- Manufacturing
Quick apply
Breakdown Coordinator
Fleet Support Operations Ltd —Barnsley
- £12.71 an hour
- Full-time
- No experience needed
- Analysis skills
- Communication skills
- Free parking
Quick apply
4d
Lead Dental Receptionist/Patient Care Co-ordinator
Vitruvian Dental Studio —Leeds
- £30,000 a year
- Part-time
- Management
- Organisational skills
- In-person
- Free parking
Quick apply
5d

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Service Operations Coordinator

SharePoint Technologies Ltd -
Leeds

Quick apply

Job details

Permanent | Full-time
£2,500 - £3,500 a month

Benefits

Free parking
Health & wellbeing programme
Company car
Employee mentoring programme
Life insurance

Qualifications

CRM software
Report generation
Computer literacy
Incident queue management
IT service management
Ticket management
Email software
Technical support
Continuous improvement
Ticket management systems
Customer support
Customer interaction
Multidisciplinary collaboration
Communication skills
Time management

Full job description

Job Summary

SharePoint Technologies Ltd. is looking for an organised, proactive, and customer-focused Service Operations Coordinator to join our team in Leeds.

In this role, you will help coordinate daily service activities, support customers and internal teams, monitor service requests, and ensure operational tasks are completed accurately and on time. You will play an important part in maintaining service quality, improving communication, and supporting the smooth delivery of technology services.

This opportunity is suitable for someone with experience in customer service, administration, operations, technical support, scheduling, or service coordination who wants to develop a long-term career within a growing technology company.

What You’ll Do

Coordinate daily service requests, operational tasks, and customer support activities.
Monitor open service tickets and ensure requests progress within agreed timescales.
Communicate with customers and provide clear updates on service requests.
Schedule technical appointments, maintenance activities, and team workloads.
Work with technical, customer support, sales, and operations teams.
Maintain accurate service records, customer information, and operational documentation.
Prepare service reports, updates, and performance information.
Identify delayed or high-priority requests and escalate them appropriately.
Assist with customer onboarding and service setup activities.
Support incident, request, and problem-management processes.
Help coordinate suppliers, contractors, and external service providers.
Follow up on outstanding actions and confirm successful completion.
Identify recurring service issues and suggest practical improvements.
Support service reviews, team meetings, and continuous-improvement initiatives.
Help maintain high standards of customer service and operational efficiency.

Requirements

Experience in customer service, administration, operations, technical support, scheduling, or a related area is beneficial but not essential.
Strong organisation and time-management skills.
Clear written and verbal communication abilities.
Customer-focused and solutions-oriented approach.
Comfortable using email, spreadsheets, databases, and standard business systems.
Ability to manage several tasks and changing priorities.
Good attention to detail and accurate record-keeping skills.
Ability to work independently and collaborate with different teams.
Willingness to learn new systems, processes, and technology services.
Familiarity with service-management, ticketing, CRM, or scheduling systems is advantageous but not required.
Qualifications, training, practical experience, and transferable skills will all be considered.
Applicants who meet most, but not all, of the criteria are encouraged to apply.

Why Work With Us

Join a supportive and collaborative service operations team.
Receive structured onboarding and ongoing workplace training.
Develop experience across service delivery, technology support, and operations.
Access professional-development and internal-promotion opportunities.
Work with modern business systems and service-management processes.
Contribute ideas that improve customer service and operational performance.
Build transferable skills in coordination, reporting, communication, and problem-solving.
Work in an inclusive environment where individual contributions are valued.
Build a stable, long-term career with a growing technology organisation.

Pay: £2,500.00-£3,500.00 per month

Benefits:

Company car
Employee mentoring programme
Free parking
Health & wellbeing programme
Life insurance

Work Location: In person

Quick apply

Refine Your Search

customer experience coordinator jobs in leeds, eng

Service Operations Coordinator

Bookings & Compliance Coordinator (Remote)

Customer Service Coordinator

Service Delivery Coordinator

Production Documentation Coordinator

Helpdesk & Operations Coordinator

Golf Coordinator

Customer Account Coordinator

Workspace Sales Coordinator

Operations Coordinator

Receptionist/Administrator

Administrator Coordinator & Bookkeeper

Recruitment Coordinator

Experienced patient coordinator

Certification and Document Coordinator

Billing Coordinator

HR Coordinator

Key Account Coordinator

Breakdown Coordinator

Lead Dental Receptionist/Patient Care Co-ordinator

I want to receive the latest job alerts for customer experience coordinator in leeds, eng

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