Customer service coordinator Work, Jobs in Runcorn, Chs (with Salaries)

Customer Quality and Compliance Coordinator
Pinnacle Group —Liverpool
- £26,227.50 a year
- Full-time
- Customer service
- Microsoft Office
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
After Sales Support Coordinator
Himoinsa Power Solutions Ltd —Nantwich
- £25,420 - £280,000 a year
- Full-time
- CRM software
- Data analysis skills
- Analysis skills
Quick apply
13d
Skip Hire Sales Co-Ordinator Full Time
Groundtech UK Ltd —Warrington
- £26,000 - £30,000 a year
- Full-time
- Sales
- Customer service
- No experience needed
Quick apply
3d
Service Coordinator
Bilfinger SE —St Helens
- English
- Analysis skills
- Computer skills
14d
Travel Operations Coordinator
Shehri Voyages Ltd —Manchester
- £2,300 - £3,000 a month
- Full-time
- Computer literacy
- Organisational skills
- Computer skills
- Free parking
- Health & wellbeing programme
Quick apply
14d
Warehouse and Sales Order Coordinator
Rooster Yarns —Chester
- £27,000 - £28,000 a year
- Full-time
- Sales
- Assembly
- Warehouse experience
Quick apply
4d
Sales and Transport Coordinator
Len Wright Salads Ltd —Tarleton
- £15.02 an hour
- Weekend availability
- Microsoft Word
- Data entry
- Organisational skills
- Free parking
- Health & wellbeing programme
Quick apply
2h
Watch Repair Intake & Administration Coordinator
Postal Repairs UK Ltd —Altrincham
- £26,000 - £30,000 a year
- Full-time
- CRM software
- English
- Administrative experience
- Sick pay
Quick apply
11d
Property & Administration Coordinator
Levelup123 —Crewe
- £15,000 - £17,000 a year
- Part-time
- Hybrid work
- Driving
- Flexitime
- Work from home
Quick apply
1d
Project Co-ordinator
Scottish Power —Birkenhead
- From £38,760 a year
- Computer literacy
- Continuous improvement
- Organisational skills
- Annual leave
- Employee discount
4d
Customer Care Co-ordinator
Bloor Homes —Holmes Chapel
- Temporary
- CRM software
- Communication skills
- Time management
- Employee discount
6d
Customer Planning Coordinator
GXO Logistics —Warrington
- £27,000 a year
- Full-time
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
Client Service Coordinator
BDA —Manchester
- £30,000 - £35,000 a year
- Microsoft Powerpoint
- Marketing
- Salesforce
Quick apply
7d
Visual Merchandiser Refresh Co - Ordinator
Matalan —Liverpool
- Full-time
- Communication skills
- Employee discount
Quick apply
7d
Dental Treatment Coordinator/administrative Assistant
MouthMatters —Chester
- From £26,350 a year
- Full-time
- Sales
- Customer service
- In-person
- Annual leave
Quick apply
13d
Client Services Coordinator - Mandarin Speaking
Alfred H Knight Group —Liverpool
- Full-time
- Hybrid work
- Google Suite
- Customer service
- Microsoft Office
- Employee assistance programme
Quick apply
Engineering Service Coordinator
Matic Building Services —Wigan
- £27,500 a year
- Full-time
- Microsoft Word
- CRM software
- Microsoft Outlook
Quick apply
7d
Customer Service Coordinator - Manchester
Rapport —Manchester
- £22,500 a year
- Part-time
- Customer service
- Employee assistance programme
Part-Time Property Operations Coordinator
TKP-Maintenance —Liverpool
- £18,000.00 - £24,623.56 a year
- Part-time
- CRM software
- Administrative experience
- Data entry
- Free parking
Quick apply
Care Co-ordinator (GP Administrator)
Sandy Lane Surgery —Leyland
- Part-time
- Customer service
- Computer literacy
- Administrative experience
Quick apply
1d

I want to receive the latest job alerts for customer service coordinator in runcorn, chs

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer service coordinator jobs near runcorn, chs

Customer Quality and Compliance Coordinator

Pinnacle Group -
Liverpool

Quick apply

Job details

Full-time
£26,227.50 a year

Benefits

Additional leave
Cycle to work scheme
Annual leave
Company pension
Employee assistance programme
Private medical insurance
Employee discount
Sick pay

Qualifications

Customer service
Microsoft Office
Communication skills

Full job description

Job Introduction

Pinnacle Group are looking to recruit a Customer Quality and Compliance Coordinator to support a customer-first culture, creating operational resilience through service delivery enhancements and data consolidation. In this role, you will focus on monitoring and improving the quality of customer interactions, overseeing compliance with housing allocation, repairs, and maintenance processes, and ensuring accurate, actionable data analysis supports continuous improvement.

Pinnacle Service Families manages 49,000 military family homes across the UK – one of the largest and most significant contracts within Pinnacle Group. Delivered on behalf of the Defence Infrastructure Organisation (DIO), part of the Ministry of Defence, our work supports service families by providing well-managed services and advocating for their needs in everything we do.
This is a full-time, hybrid role with a requirement of 3 days in the office each week. The working hours are 8AM-4.30PM.

Who We Are

Pinnacle Group is a leading UK private sector provider of housing and neighbourhood services, managing and maintaining communities where people live, learn, work and play.

We’re a people-first organisation with a values driven culture that has remained consistent for thirty years; living through how we treat our employees and our customers.

Who We’re Looking For

We’re looking for someone who, alongside the key criteria below, will sign up to our values of Trust, Respect, Involve, Challenge and Deliver Excellence and will be determined to maintain the confidence of our clients and communities.

Key responsibilities:

Monitor and evaluate customer interactions (calls, emails, CRM data) to ensure accuracy, professionalism, empathy, and compliance with service standards.
Identify areas for service improvement, and feedback to line managers as appropriate to support continuous improvement across NSC teams.
Ensure call centre operations comply with MOD contract requirements, housing regulations, data protection legislation (GDPR), and internal policies.
Support on internal and external audits of processes related to housing allocations, repairs, and maintenance reporting.
Collect, analyse, and interpret operational data (call quality scores, turnaround times, repair completion rates, complaints, etc.).
Provide regular quality and compliance reports to Quality, Assurance and Compliance Manager.
Identify performance trends, risks, and opportunities for operational improvement and make suggestions.

Key requirements:

Excellent communication skills and telephone manner.
Proficient in Microsoft Office applications and case management/CRM systems.
Knowledge of property management and housing legislation.
Experience in customer service or a client-facing position.

Our Offer

The more diverse our workforce, the better we can adapt to and reflect the needs of our customers.

We welcome applications from all backgrounds – particularly from those who represent the communities we serve including ex-armed forces personnel and their families.

As a colleague, you will become part of an inclusive culture, where you will have the opportunity to achieve your full potential and enhance your career through learning and development.

We offer a wide range of benefits at Pinnacle Group, dependant on your role or business area, these range from additional leave packages to pension plans and discounts at your favourite retailers.

Maternity/paternity packages
Flexible Working Arrangements
Life Assurance
Enhanced Pension Scheme
Additional Annual Leave
Private Medical Insurance
Cycle to Work Scheme
Employee Assistance Programme
Retail Discounts
Childcare Assistance
Season Ticket Loans
Sick Pay Schemes
Personal Development Plans

Quick apply

Refine Your Search

customer service coordinator jobs in runcorn, chs

Customer Quality and Compliance Coordinator

After Sales Support Coordinator

Skip Hire Sales Co-Ordinator Full Time

Service Coordinator

Travel Operations Coordinator

Warehouse and Sales Order Coordinator

Sales and Transport Coordinator

Watch Repair Intake & Administration Coordinator

Property & Administration Coordinator

Project Co-ordinator

Customer Care Co-ordinator

Customer Planning Coordinator

Client Service Coordinator

Visual Merchandiser Refresh Co - Ordinator

Dental Treatment Coordinator/administrative Assistant

Client Services Coordinator - Mandarin Speaking

Engineering Service Coordinator

Customer Service Coordinator - Manchester

Part-Time Property Operations Coordinator

Care Co-ordinator (GP Administrator)

I want to receive the latest job alerts for customer service coordinator in runcorn, chs

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected