Office administrator Work, Jobs in Braintree, Ess (with Salaries)

Administration Officer
Civic Recruitment Limited —Braintree
- £12.75 - £16.33 an hour
- Full-time
- Hybrid work
- Computer literacy
- Administrative experience
- Data entry
Quick apply
14d
Senior Administrator
Provide CIC —Braintree
- £25,760 - £27,476 a year
- Full-time
- Nursing home
- Administrative experience
- Data entry
10h
Administrator, Cardiac
Provide CIC —Braintree
- £25,760 - £27,476 a year
- Part-time
- Nursing home
- Microsoft Office
- Administrative experience
10h
Internal Sales Administrator - Office Based - Full Time Role Mon-Friday permanent
ESG Group —Witham
- Up to £28,000 a year
- Full-time
- CRM software
- Sales
- English
Quick apply
Business Administration Assistant
Central Piling Ltd —Halstead
- £11,284.00 - £26,436.80 a year
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
7d
Office Administrator
Phoenix Medical Group Ltd. —Chelmsford
- From £26,500 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Computer literacy
- Free parking
- Employee discount
Quick apply
5d
Finance and Administration Assistant
TECNIQ —Witham
- £26,436.80 a year
- Full-time
- Computer literacy
- QuickBooks
- Data entry
Quick apply
12d
Office Administrator
RDM Test Equipment —Elsenham
- £26,500 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Databases
- Free parking
- Annual leave
Quick apply
1d
Office Assistant – Order Fulfilment & Dispatch
Silkworm Store —Great Dunmow
- £13 an hour
- Overtime
- Computer literacy
- Data entry
- In-person
- Free parking
- Employee discount
Quick apply
11d
Operations Administrator
ATE Fire Protection —Colchester
- £27,000 - £32,000 a year
- Full-time
- Customer service
- Administrative experience
- Supervising experience
- Free parking
Quick apply
14d
Administrator
HCRG Care Group —Colchester
- £24,853 a year
- Microsoft Outlook
- Computer literacy
- Data entry
- Employee discount
Quick apply
17h
Administration Assistant
PrimaryCareCareers —Chelmsford
- £13.47 - £15.59 an hour
- English
- Administrative experience
- Organisational skills
- Free parking
- Annual leave
3d
Compliance Administrator
BrandArt Ltd —Colchester
- £16.48 an hour
- Part-time
- Administrative experience
- Bachelor's degree
- Data entry
- Annual leave
Quick apply
11d
Project Administrator
LPL Construction Services —Bishop's Stortford
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Employee assistance programme
Quick apply
7d
Course Administrator
Manage My Courses Ltd —Chelmsford
- £25,000 - £26,000 a year
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
- Free parking
- Annual leave
Quick apply
Project Administrator
ARP Energy Services Ltd —Brentwood
- £24,000 - £30,000 a year
- Full-time
- Microsoft Outlook
- Administrative experience
- SharePoint
- Annual leave
Quick apply
2d
Sales Support Administration Assistant
Hewes Security —Woodham Ferrers
- Full-time
- Microsoft Word
Administrator
Adcock Refrigeration and Air Conditioning —Chelmsford
- Full-time
- Microsoft Office
- Administrative experience
- Data entry
- Free parking
- Annual leave
Customs Process Administrator
Customs Support Group —Langford
- Full-time
- Communication skills
Sales & Office Administrator
Fine & Country Automotive —Saffron Walden
- £13,000 - £14,000 a year
- Part-time
- Computer literacy
- Microsoft Office
- Administrative experience
- Flexible schedule
Quick apply
11d

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office administrator jobs near braintree, ess

Administration Officer

Civic Recruitment Limited
Braintree

Quick apply

Job details

Full-time | Fixed term contract
£12.75 - £16.33 an hour
14 days ago

Qualifications

Customer service call handling
Inbound customer enquiry call handling
Computer literacy
UK GDPR
Administrative support experience
Case record updates
Microsoft Office Suite
Administrative experience
General Data Protection Regulation (GDPR)
Data entry
Organisational skills
Customer support
NVQ
Customer interaction
Communication skills
Office experience

Full job description

6 months contract with a Local Authority

Job Title: Administration Officer

Job Purpose

To provide high-quality administrative support in the delivery of Council Tax Support reviews, ensuring customer records are maintained accurately and in accordance with Braintree District Council's Council Tax Support Scheme. The post holder will undertake case reviews, update customer records using the Civica Open Revenues system, and provide excellent customer service through telephone, email, and face-to-face interactions.

Key Responsibilities

Council Tax Support Reviews

Undertake full reviews of Council Tax Support applications in line with the Council's policies and procedures.
Assess customer circumstances and identify any changes affecting entitlement.
Prioritise higher-risk, higher-value, and older cases to ensure timely review completion.
Maintain accurate records and update customer accounts accordingly.

System Administration

Use the Civica Open Revenues system to process amendments and maintain accurate customer records.
Access and utilise the DWP Searchlight system in accordance with Local Authority and departmental guidelines.
Ensure customer income, household, and benefit details are updated correctly and efficiently.
Perform quality checks to ensure accuracy and compliance.

Customer Service

Respond to customer enquiries professionally via telephone, email, and face-to-face interactions.
Explain Council Tax Support review processes and decisions clearly and sensitively.
Provide information and guidance to customers regarding documentation and evidence requirements.
Deliver a high standard of customer service at all times.

Compliance and Data Protection

Handle confidential customer information in line with GDPR and Council policies.
Maintain professionalism and confidentiality when managing customer records.
Ensure administrative processes are completed accurately and within required timescales.

General Duties

Support the wider Revenues and Benefits team as required.
Assist with administrative projects and service improvement initiatives.
Undertake any other duties appropriate to the level of the role.

Experience

Essential

Previous administration experience in a busy office environment.
Experience using Microsoft Office applications, particularly Excel.
Experience providing excellent customer service.
Experience handling confidential and sensitive information.
Experience carrying out data entry and quality checking activities.
Experience managing customer enquiries via telephone and email.

Desirable

Experience using Civica Open Revenues.
Experience working within Local Government, Revenues, Benefits, or Council Tax environments.
Experience using the DWP Searchlight system.
Knowledge of Council Tax Support administration.

Qualifications

Essential

GCSEs (or equivalent) including English and Mathematics.
Good standard of IT literacy.

Desirable

NVQ Level 2/3 in Business Administration or equivalent.
Customer Service qualification.
Relevant Local Government or Revenues and Benefits training.

Skills and Competencies

Excellent attention to detail.
Strong administrative and organisational skills.
Effective verbal and written communication skills.
Ability to work methodically and accurately.
Ability to work under pressure and meet deadlines.
Strong customer service and interpersonal skills.
Professional, discreet, and trustworthy.
Understanding of GDPR and data protection principles.
Ability to work independently and as part of a team.

Additional Information

Location: Braintree District Council, Braintree, Essex.
Contract Length: 6 Months.
Working Pattern: Full-time, 37 hours per week.
Pay Rate: £12.75 PAYE / £16.33 Umbrella per hour.
Working Arrangement: Office-based 5 days per week during training, followed by hybrid working upon successful completion of the training period.
DBS Requirement: Successful candidates will be required to obtain a DBS clearance.
Closing Date: Tuesday 28th July 2026.

GCSC

Quick apply

Refine Your Search

office administrator jobs in braintree, ess

Administration Officer

Senior Administrator

Administrator, Cardiac

Internal Sales Administrator - Office Based - Full Time Role Mon-Friday permanent

Business Administration Assistant

Office Administrator

Finance and Administration Assistant

Office Administrator

Office Assistant – Order Fulfilment & Dispatch

Operations Administrator

Administrator

Administration Assistant

Compliance Administrator

Project Administrator

Course Administrator

Project Administrator

Sales Support Administration Assistant

Administrator

Customs Process Administrator

Sales & Office Administrator

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