Computer Work, Jobs (with Salaries)

Help Desk Support
Khawajatech —Remote
- £25,420 - £27,420 a year
- Full-time
- Remote
- Customer service
- Microsoft Office
- Analysis skills
Quick apply
2d
IT Technician
CTDI —Glenrothes
- Full-time
- Customer service
- IT
- In-person
Quick apply
IT Support Technician
IT MANAGMENT LTD —London
- From £39,000 a year
- Full-time
- Hybrid work
- Customer service
- Windows
- Microsoft Office
- Free parking
- Annual leave
Quick apply
2d
IT Support Technician
Norty Ltd —Livingston
- £28,000 a year
- Full-time
- Maintenance
- Communication skills
- Free parking
- Employee discount
Quick apply
4d
IT Desktop Support Technician
Piping Rock UK Ltd —Leicester
- Full-time
- Computer Science
- Customer service
- Windows
Quick apply
4d
Desktop Support Engineer L1
Cameo —Leicester
- £24,784.50 - £25,000.00 a year
- Full-time
- Customer service
- Administrative experience
- Analysis skills
Quick apply
5d
IT Support Services Technician
Percepta —Glasgow
- £34,000 a year
- Overtime
- Remote
- Travel
- Organisational skills
- Communication skills
- Free parking
- Annual leave
Quick apply
IT Service Desk Technician
Low Carbon Contracts Company —Birmingham
- £40,000 a year
- Full-time
- Hybrid work
- Travel
- Agile
- Annual leave
- Work from home
Quick apply
2h
School IT Technician – Feltham (Full Time)
Gridserve Ltd —Feltham
- £32,000 - £34,000 a year
- Full-time
- Google Suite
- Microsoft Office
- Computer networking
Quick apply
Database Administrator
Solera —Remote
- Full-time
- Remote
- Computer literacy
- SQL
- Data entry
8d
IT Support Engineer
Pickl IT Ltd —London
- £26,000 - £32,000 a year
- Full-time
- Microsoft Outlook
- Computer Science
- Windows
- Work from home
Quick apply
1h
Software Engineer IV
Indeed —London
- £98,000 - £148,000 a year
- Full-time
- Doctoral degree
- Computer Science
- Engineering
- Annual leave
- Life insurance
Quick apply
Desktop Support Engineer
Glo-networks Ltd —Derby
- £25,000 - £35,000 a year
- Full-time
- Remote
- Work from home
Quick apply
IT Consultant
Coding World Ltd —Remote
- £36,600.00 - £40,078.27 a year
- Full-time
- Remote
- Computer Science
- Analysis skills
- No degree
Quick apply
Technical Specialist, Claude Code
Anthropic —London
- £180,000 - £225,000 a year
- Hybrid work
- Master's degree
- Bachelor's degree
- Travel
- Flexible schedule
IT Helpdesk Intern
Albourne Partners —London
- Windows
- Microsoft Office
- Internship
- Health & wellbeing programme
12d
Tier 1 - IT Helpdesk Engineer
Business Computer Solutions —Ramsgate
- From £26,000 a year
- Full-time
- Hybrid work
- Customer service
- Windows
- IT
- Profit sharing
- Paid training
Quick apply
IT Technician
PC Belfast Computer Shop & Services —Belfast
- £27,000 - £30,000 a year
- Full-time
- Customer service
- IT
- In-person
- Employee discount
Quick apply
12d
IT TECHNICIAN
Commercial IT Recycling LTD —Nottingham
- £12.71 - £13.50 an hour
- Part-time
- Schematics
- Maintenance
- Microsoft Office
- Free parking
Quick apply
IT Support Specialist
Flying Tiger Copenhagen —London
- Weekend availability
- Analysis skills
- Travel
- Computer networking

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Help Desk Support

Khawajatech
Remote

Quick apply

Job details

Full-time
£25,420 - £27,420 a year
2 days ago

Qualifications

Microsoft Windows Server
Jira
Technical troubleshooting
Desktop support
TCP
Incident management
SCCM
BMC Remedy
Customer service
Enterprise software
User account provisioning
LAN
Ticket management
Microsoft Office Suite
Technical support
Microsoft Office
Network infrastructure
User account management
Analysis skills
IT permissions management
Computer hardware
IT support
Technical support incident logging
Network support
Mac OS
ServiceNow
IP networking
Customer support
Linux
Application support
Communication skills
Active Directory
Help desk
Identity & access management

Full job description

Overview

Join our dynamic IT support team as a Help Desk Support specialist, where your technical expertise and customer service skills will drive seamless technology experiences for users across our organization. In this role, you will be the first point of contact for resolving a wide range of hardware, software, and network issues, ensuring minimal downtime and maximum productivity. Your energetic approach and problem-solving mindset will empower users to navigate their technology environments confidently and efficiently.

Duties

Provide prompt, professional technical support via phone, email, and remote tools to assist users with hardware, software, and network issues.
Troubleshoot and resolve problems related to desktop support, operating systems (Windows, macOS, Linux), and computer hardware components.
Manage user accounts and permissions using Active Directory and facilitate access to resources through tools like SCCM and ServiceNow.
Support network connectivity issues involving TCP/IP protocols, DNS configurations, LAN/WAN setups, VPN connections, firewalls, and TCP troubleshooting.
Assist with software troubleshooting across Microsoft Office applications, enterprise applications such as BMC Remedy, Jira, and ServiceNow.
Maintain accurate documentation of support tickets in ticketing systems like Help Desk or ServiceNow while tracking issue resolution progress.
Collaborate with team members on escalated issues involving Microsoft Windows Server environments, BMC Remedy workflows, or Linux-based systems to ensure swift resolution.

Experience

Proven experience in technical support or help desk roles with a strong understanding of computer networking concepts such as TCP/IP, DNS, LAN/WAN architecture.
Hands-on knowledge of operating systems including Windows (desktop/server), macOS, and Linux environments.
Familiarity with enterprise tools like SCCM for software deployment and management; ServiceNow or Jira for ticketing; BMC Remedy for incident management.
Demonstrated ability to troubleshoot hardware components such as desktops, laptops, printers, and peripherals effectively.
Strong communication skills with the ability to explain technical issues clearly to non-technical users while providing exceptional customer service.
Experience supporting remote access solutions including VPNs; configuring firewalls; managing Active Directory accounts; working within IT support frameworks.
Analysis skills to diagnose complex technical problems quickly and efficiently while maintaining a positive attitude under pressure.

Join us in delivering outstanding IT support that keeps our organization running smoothly! Your enthusiasm for technology combined with your dedication to customer service will make a real difference every day.

Pay: £25,420.00-£27,420.00 per year

Work Location: Remote

Quick apply

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