Operations support coordinator Work, Jobs in Lutterworth, Eng (with Salaries)

Contract Support Coordinator
Yusen Logistics (UK) —Northampton
- £35,500 a year
- Full-time
- Hybrid work
- English
- Continuous improvement
- Referral programme
9d
Transport & Fleet Co-ordinator
Nationwide Platforms —Lutterworth
- Microsoft Word
- Communication skills
- Annual leave
- Employee discount
5d
Engagement Coordinator
Warrens —Crick
- Full-time
- Microsoft Word
- Microsoft Excel
- Computer literacy
- Annual leave
- Employee assistance programme
Quick apply
Warehouse Coordinator
Imperial International Ltd —Leicester
- £32,000 - £36,000 a year
- Full-time
- Microsoft Excel
- Assembly
- First Aid Certification
Quick apply
1d
Live Entertainment Operations Coordinator
Ultimate Artistes Ltd —Hinckley
- £27,000 - £32,000 a year
- Part-time
- Hybrid work
- CRM software
- Google Suite
- Bachelor's degree
- Free parking
- Flexitime
Quick apply
5d
Service Coordinator UK & Ireland
Pramac Generac UK Limited —Rugby
- Organisational skills
Quick apply
6d
Administration & Operations Coordinator
Purple Media —Northampton
- £27,000 a year
- Part-time
- Administrative experience
- Continuous improvement
- Human resources
- Free parking
Quick apply
2d
Project Coordinator
Cameo —Leicester
- £25,000 - £28,000 a year
- Full-time
- Microsoft Powerpoint
- Google Suite
- Salesforce
- Free parking
- Life insurance
Quick apply
1d
Administrative Assistant
Two Sides Limited —Daventry
- £20,000 - £23,500 a year
- Part-time
- Microsoft Excel
- Microsoft Office
- In-person
- Free parking
Quick apply
Service Coordinator
Brookside Care —Loughborough
- £40,608 - £43,488 a year
- Overtime
- Management
- Experience working with children
- Mentoring
- Health & wellbeing programme
- Employee discount
Quick apply
7d
Inbound Customer Service & Booking Coordinator
JS Removals & Waste Management —Loughborough
- £30,000 a year
- Full-time
- Computer literacy
- In-person
- Free parking
- Annual leave
Quick apply
9d
Operations Assistant
TIP GROUP —Loughborough
- £31,000 a year
- Customer service
- Communication skills
- Referral programme
Quick apply
Property and Facilities Coordinator
NATIONAL FARMERS UNION —Kenilworth
- £34,000 a year
- Full-time
- Microsoft Office
- Administrative experience
- Organisational skills
- Free parking
- Annual leave
Warehouse Trainer (Training Coordinator)
The Peninsular and Oriental Steam Navigation Company —Hinckley
- English
- Continuous improvement
- Organisational skills
Quick apply
1h
Facilities & Fleet Coordinator
High Voltage Systems & Services —Kettering
- £28,500 - £36,000 a year
- Full-time
- Management
- Maintenance
- Supervising experience
- Free parking
- Flexitime
Quick apply
Project Coordinator
GE Vernova —Rugby
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
2d
Academic Administrator (81206-0626)
University of Warwick —Coventry
- £35,608 - £46,049 a year
- Management
- University
- Continuous improvement
12d
Client Care Coordinator (FTC)
IVC —Northampton
- Full-time
- Communication skills
- Annual leave
- Employee discount
Commercial Operations Coordinator
The Simulator Company Ltd —Coalville
- £1 a year
- Full-time
- CRM software
- Microsoft Office
- Business development
- Free parking
Quick apply
8d
Passenger Transport Coordinator
Coventry City Council —Coventry
- £28,598 - £34,434 a year
- Supervising experience
14d

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operations support coordinator jobs near lutterworth, eng

Contract Support Coordinator

Yusen Logistics (UK) -
Northampton

Apply Now

Job details

Permanent | Full-time
£35,500 a year
9 days ago

Benefits

Cycle to work scheme
Paid volunteer time
Referral programme

Qualifications

Stakeholder liaison
Internal department liaison
English
Numeracy
Continuous improvement
Relationship management
Management reporting
Customer support
Customer interaction
Supply chain customer service

Full job description

Job Ref

VTFNET01506

City:

Northampton

Department

Contract Logistics

Status

Full Time

Type

Permanent

Contract Support Coordinator, Northampton (NN4 5FB)
Onsite

Yusen Logistics is working to become the world’s preferred supply chain logistics company. Our complete offer is designed to forge better connections between businesses, customers and communities – through innovative supply chain management, freight forwarding, warehousing, and distribution services. As a company we’re dedicated to a culture of continuous improvement, ensuring everyone who works with us is committed, connected and creative in making us the world’s preferred choice.

We are looking for a proactive and customer-focused Contract Support Coordinator to join our team at our Grange Park 3 site in Northampton. As Contract Support Coordinator, you will support the Lead Contract Manager and Contract Manager in providing appropriate administrative support and operational information relating to activities undertaken within the Network Transport customer accounts.

Working Monday to Friday, this is a fully onsite role with a salary of £35,500 per annum.

What we offer:

Base salary of £35,500
25 days' holiday (excluding bank holidays) and 5 days Volunteer Leave per year
Opportunity for Unpaid Leave
Up to 10 days international remote working
Free Eye Test
Employee Referral Scheme
Cycle to Work scheme
Critical Illness Cover
Free online Fitness Platform i.e., Pilates & Yoga, Mindfulness/Meditation, 24/7 support, advice, diet and Nutrition
On Site Mental health First Aiders
Employee benefits i.e., Free eye test*, up to 25% off gym membership, high street vouchers
Free access to 24/7 online GP, mental health support service, Life Events Counselling, Care Concierge Service, Health Cash Plan, Karo Health.
Tailored development and career opportunities

Key Responsibilities

1. Operational

Liaise with drivers, delivery partners, and internal teams to ensure that customer deliveries and queries are dealt with promptly and efficiently.
Escalate any potential issues to your line manager in a timely manner.
Work in collaboration with the Operations and Customer Service teams to investigate delivery issues and customer failures and ensure that effective corrective actions are implemented to prevent recurrence.
Drive continuous improvement.
Support the Lead Contract Manager and Contract Manager with new business implementations, as well as the continual management and development of existing customer accounts.

2. Administrative

Assist in collating monthly & quarterly customer review packs.
Attend customer reviews when requested.
Produce ad hoc operational performance reports when delivery service levels fall below contractual KPIs.
Support the Contract Management team through identifying performance trends and sharing insights with the Network Transport Operations team to drive continuous improvement.
Support with general administration, reporting and data analysis as required to demonstrate the effective running of the operation.

3. Customer Service

Establish and maintain good customer relationships, both internally and externally, supporting professional and effective communication between all parties.
Work alongside the contract management team to identify repeat customer queries or operational failures and recommend appropriate resolutions.

4. Health and Safety

Ensure all health and safety procedures are adhered to at all times, including PPE, safe systems of work etc, escalating any concerns to your line manager at the earliest opportunity.

4. Continuous Improvement
• Continuously look for opportunities to improve processes and procedures to drive efficiency and improvement in business operation and customer service, supporting with any implementation activities as required. •

Key requirements:

Good level of general education.
English literate and numerate.
Good level of IT skills – Microsoft Applications and TEAMs (AS400 and/or Vision is an advantage).
Good experience of understanding of Warehousing and Transport.
Excellent customer service skills.
Ability to work well under pressure to multiple tight deadlines.
Well organised with strong attention to detail.
Team player who can work well on own initiative.

We thank all applicants for their interest, however, only those under consideration will be contacted.

Please note, applicants must have the legal right to work in the UK, as we are unable to offer visa sponsorship for this position.

In Yusen Logistics, we understand the value of utilising AI and other technologies to support the application process but we encourage the candidates to use them to enhance their application and not replace their own effort and authenticity. Therefore, candidates should not rely on AI-generated responses during the interview process.

Yusen Logistics is an equal opportunities employer, who encourages applications from all suitably qualified and eligible applicants regardless of their personal circumstances. We make our recruiting decisions solely based on the skillset and experience. Diversity allows us to create an inclusive environment, where our employees can strive and grow their potential. Yusen Logistics are proud to be a ‘Disability Confident Committed’ employer.

Apply Now

Refine Your Search

operations support coordinator jobs in lutterworth, eng

Contract Support Coordinator

Transport & Fleet Co-ordinator

Engagement Coordinator

Warehouse Coordinator

Live Entertainment Operations Coordinator

Service Coordinator UK & Ireland

Administration & Operations Coordinator

Project Coordinator

Administrative Assistant

Service Coordinator

Inbound Customer Service & Booking Coordinator

Operations Assistant

Property and Facilities Coordinator

Warehouse Trainer (Training Coordinator)

Facilities & Fleet Coordinator

Project Coordinator

Academic Administrator (81206-0626)

Client Care Coordinator (FTC)

Commercial Operations Coordinator

Passenger Transport Coordinator

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