Customer care coordinator Work, Jobs in Rayleigh Central, Ess (with Salaries)

Group Sales Co-Ordinator
Galloway European Coachlines —Leigh-on-Sea
- From £27,500 a year
- Full-time
- Hybrid work
- Travel
- Organisational skills
- Computer skills
- Free parking
- Flexible schedule
Quick apply
1d
Service Coordinator
Eclipse Dental Engineering —Rochester
- £30,000 - £36,000 a year
- Full-time
- Salesforce
- English
- Analysis skills
- Free parking
- Sick pay
Quick apply
1d
Service Coordinator
Mitsubishi Electric —Rainham
- From £33,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Outlook
- Accounting
- Free parking
- Annual leave
Quick apply
3d
Client Services Coordinator
Volaro Digital —Ingatestone
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- CRM software
- Marketing
- Organisational skills
- Work from home
Quick apply
2d
Sales Co-ordinator
technical fixings —Maidstone
- From £30,000 a year
- Full-time
- Microsoft Office
- Organisational skills
- Communication skills
- Free parking
- Annual leave
Quick apply
2d
Front Desk and Office Coordinator
ARU Students' Union —Chelmsford
- £15,351.20 a year
- Part-time
- Microsoft Office
- Front desk
- Communication skills
3d
Front Desk and Office Coordinator (Student Union)
Anglia Ruskin University —Chelmsford
- £15,351.20 a year
- Part-time
- Microsoft Office
- Front desk
- Communication skills
2d
Receptionist & Patient Coordinator
Jorja Essex Ltd —Leigh-on-Sea
- £22,000 - £24,000 an hour
- Weekend availability
- CRM software
- Sales
- Microsoft Office
Quick apply
3d
Customer Liaison Officer/ Project Coordinator.
Houghton Group —West Hanningfield
- £30,000 - £35,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Organisational skills
- Sick pay
Quick apply
3d
Dental Receptionist/treatment coordinator
Barkingside Dental Care Ltd —Barkingside
- Full-time
- In-person
Quick apply
Marketing Coordinator
Carmel Jane Photography Ltd —Ingatestone
- £30,000 - £33,000 a year
- Part-time
- Hybrid work
- Social media management
- Analysis skills
- In-person
- Flexible schedule
Quick apply
8d
Operations Coordinator
Project Solver Ltd —Great Dunmow
- £26,000 - £35,000 a year
- Full-time
- CRM software
- Microsoft Excel
- Microsoft Office
- Free parking
Quick apply
6d
Customer Fulfilment & Logistics Coordinator
Zeelandia Ltd —Colchester
- £26,500 - £28,500 a month
- Full-time
- Hybrid work
- Data analysis skills
- Communication skills
- Employee assistance programme
Quick apply
Office Coordinator & Resident Liaison
NSM Services Limited —South Ockendon
- From £26,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Computer literacy
- Free parking
Quick apply
4d
Export Sales and Logistics Co-ordinator
RGH‑Global Limited —Basildon
- £23,958.38 a year
- Full-time
- Microsoft Word
- Organisational skills
- Communication skills

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customer care coordinator jobs near rayleigh central, ess

Group Sales Co-Ordinator

Galloway European Coachlines
Leigh-on-Sea

Quick apply

Job details

Full-time
From £27,500 a year
1 day ago

Benefits

Free parking
Company pension
Flexible schedule
On-site parking

Qualifications

Blog articles
Travel arrangements
Stakeholder liaison
Internal department liaison
Microsoft Office Suite
Complaint handling
Content creation
Accommodation booking
B2B sales
Organisational skills
Direct sales
Computer skills
Drivers' Hours Regulations
Customer interaction
Tailor-made holiday planning
Communication skills

Full job description

Join the Galloway Team

An exciting opportunity has become available for a Group Travel Sales Co-ordinator to join our friendly and dynamic team.

Galloway is one of East Anglia's leading coach, bus and tour operators, with over 50 years' experience delivering educational tours, private hire and day excursions throughout the UK and Europe.

This is a varied and rewarding role where no two days are the same. Working within a small, supportive team, you'll play a key role in planning and coordinating memorable travel experiences while delivering exceptional customer service. We're looking for someone who is organised, enthusiastic, creative and happy to roll up their sleeves to support colleagues whenever needed.

Key Responsibilities

Your primary responsibility will be to coordinate educational and group travel bookings from initial enquiry through to departure. This includes school tours, cadet groups, adult associations, clubs and other organised group travel across the UK and Europe.

Working alongside our experienced team, you will ensure every tour is carefully planned and delivered to the highest standard by liaising with customers, suppliers and internal departments.

Your responsibilities will include:

Managing enquiries and converting them into confirmed bookings.
Assist with creating bespoke itineraries for schools, cadet organisations and adult groups that meet customers' objectives and budgets.
Preparing quotations, booking confirmations, travel documentation and passenger information.
Assist with organising transport, accommodation, ferry crossings, flights and attractions through approved suppliers.
Liaising with hotels, attractions and guides throughout Europe.
Working closely with our internal operations team to ensure all departures run smoothly.
Monitoring bookings, processing payments and supporting credit control activities.
Opportunity to attend familiarisation trips in the UK and Europe.
Maintaining accurate booking records using company systems.
Providing excellent customer service throughout the booking journey and responding promptly to customer enquiries, feedback and complaints.
Identifying opportunities to grow existing accounts and develop new business alongside the Marketing team.
Helping in the creation of engaging blogs, website content and customer communications to promote Galloway's educational and group travel programmes.
Supporting marketing campaigns with content for social media, newsletters and promotional material.
Ensuring compliance with ABTA, ATOL and relevant transport regulations.
Working alongside our Day Tours Co-ordinator to provide support and holiday cover.
Taking a flexible approach to supporting colleagues and assisting with wider business projects as required. As part of a small team, everyone contributes to delivering an outstanding customer experience

Skills & Experience

We're looking for someone who enjoys building relationships, solving problems and delivering exceptional customer service.

Essential

Excellent customer service and communication skills.
Strong written English with the ability to produce engaging blogs, website content and customer communications.
Excellent organisational skills and attention to detail.
Ability to manage multiple projects and prioritise competing deadlines.
Confident communicator with customers, suppliers and colleagues.
Good IT skills, including Microsoft Office.
A proactive, flexible attitude and willingness to support colleagues across different areas of the business.
Ability to work independently while also contributing positively within a close-knit team.

Desirable

Experience within the travel, tourism or transport industry.
Knowledge of educational travel or group travel planning.
Experience preparing European travel itineraries.
Familiarity with destinations including Ypres, Normandy, Berlin, Arras, Koblenz and other educational or cultural locations.
Knowledge of EU Drivers' Hours Regulations.
Experience using Coach Manager, Moonstride or TBS.
Experience with content creation, blogs, social media or digital marketing.

Full training will be provided for the right candidate with the enthusiasm and willingness to learn.

Salary

Competitive, dependent on experience.

Hours

Flexible hours available for the right candidate with a minimum commitment of 30 hours per week, worked across four days or 37.5 over five days.

Location

Based at our office in central Leigh-on-Sea, Essex, close to Old Leigh, The Broadway and Leigh Railway Station.

Hybrid working may be available following successful completion of probation, where appropriate.

Why Join Galloway?

Join one of East Anglia's leading coach and group travel operators.
Enjoy a varied role with genuine responsibility and opportunities to make an impact.
Work within a friendly, supportive team where everyone works together.
Be involved in creating memorable travel experiences for schools, cadet organisations and groups across the UK and Europe.
Develop your skills across travel sales, operations, marketing and customer engagement.

Job Type: Full-time

Pay: From £27,500.00 per year

Benefits:

Company pension
Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

customer care coordinator jobs in rayleigh central, ess

Group Sales Co-Ordinator

Service Coordinator

Service Coordinator

Client Services Coordinator

Sales Co-ordinator

Front Desk and Office Coordinator

Front Desk and Office Coordinator (Student Union)

Receptionist & Patient Coordinator

Customer Liaison Officer/ Project Coordinator.

Dental Receptionist/treatment coordinator

Marketing Coordinator

Operations Coordinator

Customer Fulfilment & Logistics Coordinator

Office Coordinator & Resident Liaison

Export Sales and Logistics Co-ordinator

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