Customer services assistant Work, Jobs in Anwick, Lin (with Salaries)

Fulfilment Operative and Customer Services Assistant
IV Creative Ltd —Sleaford
- £12.71 an hour
- Overtime
- Computer literacy
- Warehouse experience
- Computer skills
- Free parking
Quick apply
12d
Estate Office Administrator
Revesby Estate —Boston
- £14 an hour
- Part-time
- Customer service
- Microsoft Office
- Databases
- Free parking
Quick apply
2d
Retail Sales Assistant
Travelex —Boston
- £13.50 an hour
- Overtime
- Employee discount
10d
Sales Assistant
Mountain Warehouse —Lincoln
- £8.00 - £12.71 an hour
- Part-time
- Customer service
- Annual leave
- Employee assistance programme
Quick apply
12d
Receptionist
Lincolnshire Community Health Services NHS Trust —Lincoln
- £25,272 a year
- Full-time
- Hybrid work
- Front desk
2d
Veterinary Receptionist
Rase Veterinary Centre —Boston
- From £12.71 an hour
- Part-time
- Computer literacy
- Data entry
- Front desk
- Free parking
- Employee discount
Quick apply
1d
Customer Assistant
Lidl —Boston
- £13.45 - £14.45 an hour
- Part-time
- Bakery
- Store discount
- Employee discount
1d
Customer Assistant - Replenishment
Morrisons —Newark-on-Trent
- Annual leave
- Employee discount
Quick apply
Sales & Lettings Viewing Assistant
Ark Property Centre —Spalding
- From £12.75 an hour
- Part-time
- Customer service
- Administrative experience
- In-person
Quick apply
Stock and Trade Assistant
Dunelm —Lincoln
- £8.00 - £12.71 an hour
- Weekend availability
- Customer service
- Merchandising
- Planograms
Seasonal Evening Sales Assistant
Dunelm —Boston
- £8.00 - £12.71 an hour
- Seasonal
- Heavy lifting
- Merchandising
8d
Retail Assistant - Part Time
Farmfoods —Boston
- £10.95 - £12.81 an hour
- 12 hour shift
- Customer service
- School
- Annual leave
- Employee discount
Quick apply
3d
Sales Assistant - Fashion
Boundary Outlet —Grantham
- £8.00 - £12.71 an hour
- Part-time
- Customer service
- Communication skills
- Retail sales
- Free parking
- Store discount
Quick apply
1d
Customer Service & Office Administrator
DCR Electrical Ltd —Newark-on-Trent
- From £22,568 a year
- Overtime
- CRM software
- Hospitality
- Microsoft Outlook
- Free parking
Quick apply
Station Support Assistant (Non-Safety Critical)
LNER —Newark-on-Trent
- Weekend availability
- Employee discount
2d
Retail Sales Assistant
Cotton Traders —Grantham
- Up to £12.71 an hour
- Temporary
- Customer service
- Computer literacy
- Merchandising
- Employee discount
Quick apply
Retail Sales & Customer Service Assistant (Part-time)
Red Carpet Ready Ltd —Lincoln
- £14.57 - £22.00 an hour
- Part-time
- Customer service
- In-person
- School
- Free parking
- Store discount
Quick apply
1d
Sales assistant/Kitchen assistant/Post Office assistant
Gill Marsh Forecourts Ltd —Spilsby
- £12.75 an hour
- Part-time
- Cleaning
- In-person
- Communication skills
- Employee discount
Quick apply
4d
Customer Service Assistant
ESS Compass —Digby
- £12.76 an hour
- Part-time
- Customer service
- Food service experience
- Cash handling
Administration Assistant
Fleet Mitigation Solutions Ltd —Sleaford
- £23,000 - £24,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Administrative experience
Quick apply

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Fulfilment Operative and Customer Services Assistant

IV Creative Ltd
Sleaford

Quick apply

Job details

Full-time
£12.71 an hour
12 days ago

Benefits

Free parking
Casual dress
Cycle to work scheme
On-site parking

Qualifications

Returns processing
Computer literacy
Complaint handling
Packaging
Warehouse experience
Computer skills
Customer interaction
Materials handling
Picking & packing
Communication skills
Supply chain customer service

Full job description

Fulfilment Operative and Customer Services Assistant

IV Creative is the UK’s leading print, gifting, and fulfilment specialist. With an aggressive growth strategy over the next few years, we are now looking for an additional team member to join our busy team. It will appeal to an experienced individual looking to do a variety of tasks within a busy and well-established company.

The Fulfilment Operative and Customer Services Assistant is an important member of our team supporting service delivery to our clients. The role has two distinct areas of responsibility with time divided between each function in a manner which ensures each meets the company’s needs.

As a Fulfilment Operative you will work as a key part of the fulfilment team to ensure all orders are prepared, packed and dispatched correctly.
As Customer Services Assistant you will be part of a small team who play a vital role providing our clients with premium Customer Service. Core functions include processing order returns along with customer liaison to resolve order queries and complaints, providing the very best in Customer Service.

If the role is of interest then this is a great chance to join our key team within the centre of our operations.

Role and Responsibilities

To ensure all gifting products are produced to the highest standards by fulfilling and packing client orders to the required specification ensuring that correct items are picked and then packed correctly
Use correct packaging materials as per instructions ensuring that goods are safe and secure
Dealing with customer queries in order to address and resolve customer complaints or concerns, escalating issues to the relevant departments when necessary
Processing and managing returns, refunds and tracking customer orders, ensuring accuracy and timely delivery
Liaise with the fulfilment team and courier companies to coordinate shipments to customer
Monitoring, updating and tracking customer queries using our internal databases

Skills and Competencies

Excellent team working skills
High levels of accuracy and strong attention to detail
Some IT skills would be advantageous
Detail-oriented and organised, capable of managing multiple tasks simultaneously
Has a strong focus on getting things “right first time” within required deadlines
A calm, positive and highly flexible team player who is effective under pressure
Strong communication skills with the ability to convey information clearly and effectively both in writing and on the telephone
Excellent problem-solving skills and the ability to handle customer complaints or difficult situations with empathy and professionalism.

Schedule

Hours of work are 9.00am to 5.00pm working on Monday to Friday each week. At peak periods some overtime and additional hours may be required to cover extended hours.

Job Types: Full-time, Permanent

Pay: £12.71 per hour

Benefits:

Casual dress
Cycle to work scheme
Free parking
On-site parking

Application question(s):

How many years experience do you have working in fulfilment services?
Do you have experience of handling customer enquiries or complaints?

Work Location: In person

Quick apply

Refine Your Search

customer services assistant jobs in anwick, lin

Fulfilment Operative and Customer Services Assistant

Estate Office Administrator

Retail Sales Assistant

Sales Assistant

Receptionist

Veterinary Receptionist

Customer Assistant

Customer Assistant - Replenishment

Sales & Lettings Viewing Assistant

Stock and Trade Assistant

Seasonal Evening Sales Assistant

Retail Assistant - Part Time

Sales Assistant - Fashion

Customer Service & Office Administrator

Station Support Assistant (Non-Safety Critical)

Retail Sales Assistant

Retail Sales & Customer Service Assistant (Part-time)

Sales assistant/Kitchen assistant/Post Office assistant

Customer Service Assistant

Administration Assistant

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