Customer service and social media coordinator Work, Jobs in Garforth, Wyk (with Salaries)

Private Imaging and Sports Services Coordinator
LivingCare Group Ltd —Leeds
- £13.38 an hour
- Full-time
- Sales
- Customer service
- In-person
- Free parking
- Employee assistance programme
Quick apply
5h
Customer Account Coordinator
NewCold Transport Limited —Wakefield
- From £30,000 a year
- Full-time
- Microsoft Office
- In-person
- Communication skills
- Free parking
- Annual leave
Quick apply
1d
Senior Customer Service Coordinator
The Gym King —Leeds
- Full-time
- Hybrid work
- Microsoft Excel
- Management
- Customer service
- Free parking
- Profit sharing
Quick apply
6d
Customer Service Coordinator
Express Bi Folding Doors —Leeds
- £24,000 - £26,000 a year
- Full-time
- Customer service
- English
- Microsoft Office
Quick apply
1d
Customer Account Coordinator
NewCold —Wakefield
- From £30,000 a year
- Monday to Friday
- Microsoft Office
- Communication skills
- Free parking
- Annual leave
1d
Delivery and Customer Experience Co-Ordinator (Online) 12 Month Fixed Term position
ASDA —Leeds
- Weekend availability
- Data analysis skills
- Continuous improvement
- Organisational skills
- Store discount
- Annual leave
4d
Customer Service / Hire Desk Coordinator
Buckhurst Plant Hire Limited —Leeds
- Full-time
- Customer service
- Microsoft Office
- Organisational skills
Quick apply
4d
Retail Coordinator
Aubin & Wills —York
- From £25,000 a year
- Full-time
- Microsoft Excel
- Management
- Organisational skills
- Employee discount
Quick apply
NHS Patient Services Coordinator
The LivingCare Group —Leeds
- £13.00 - £13.31 an hour
- Full-time
- Organisational skills
- Free parking
- Employee assistance programme
NHS Patient Services Coordinator
LivingCare Group Ltd —Leeds
- £13.36 an hour
- Full-time
- Organisational skills
- In-person
- Office experience
- Free parking
- Store discount
Quick apply
Private and Sports Imaging Patient Services Coordinator
The LivingCare Group —Leeds
- £13.38 an hour
- Full-time
- Sales
- Customer service
- Negotiation
- Free parking
- Employee assistance programme
Customer Service Coordinator
Skylink Lifts Ltd —Mirfield
- £26,450 a year
- Full-time
- Sales
- Customer service
- English
- Free parking
- Health & wellbeing programme
Quick apply
4d
Event Manager
Baba Ganoush - Dining by Matthew Hyde Ltd —Wetherby
- From £35,000 a year
- Full-time
- Hospitality
- Management
- Microsoft Office
- Free parking
- Annual leave
Quick apply
8h
Customer Care and Compliance Co-ordinator
Stoneacre —Doncaster
- £28,000 - £30,000 a year
- Full-time
- Customer service
- Communication skills
- Free parking
- Health & wellbeing programme
Quick apply
Planning and Support Coordinator (Administration)
Horbury Property Services Ltd —Rotherham
- £23,500 - £25,000 a year
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
- Free parking
- Health & wellbeing programme
Quick apply
10h
Dental Treatment Coordinator/ Receptionist
Infinity Dental Suite —Harrogate
- £32,000 - £40,000 a year
- Full-time
- CRM software
- In-person
- Free parking
- Store discount
Quick apply
12d
Part-Time Property & Office Coordinator
Live in leeds ltd —Leeds
- From £1,000 a month
- Part-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Flexible schedule
Quick apply
6d
Sales Support Coordinator
AMCO Renewables —Doncaster
- Full-time
- CRM software
- Microsoft Excel
- Customer service
- Free parking
Quick apply
2h
Business Operations Coordinator (Customer Operations & Business Support)
Visual Systems Healthcare —Huddersfield
- £30,000 - £32,000 a year
- Full-time
- Customer service
- ERP systems
- Microsoft Office
- Free parking
- Sick pay
Quick apply
Member Services Coordinator
York Swimming Academy Ltd. —York
- £8,100 a year
- Part-time
- Hybrid work
- Customer service
- Administrative experience
- Travel
- Work from home
- Employee discount
Quick apply

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Private Imaging and Sports Services Coordinator

LivingCare Group Ltd -
Leeds

Quick apply

Job details

Permanent | Full-time
£13.38 an hour
5 hours ago

Benefits

Free parking
Company pension
Employee assistance programme
Employee discount
On-site parking

Qualifications

Sales
Customer service
GCSE
Negotiation
Office experience

Full job description

PURPOSE

We are seeking an enthusiastic and dedicated Private and Sports Imaging Coordinator to join our team at Thorpe Park Head Office. This role will be the first point of contact for all patients, referrers and sports clubs contacting LivingCare in relation to our Private Imaging services. We require an individual who is actively able to multi-task, work under pressure and maintain the highest customer service standards. This role is responsible for ensuring a prompt and professional service to all enquiries made via email and telephone. You will respond to general enquiries, including facilitation of any booking enquiries. You will work closely with the rest of the operational team to ensure clear lines of communication and service delivery are provided in line with customer expectations.

In addition to delivering outstanding customer service, the post holder will play a key role in driving revenue growth and promoting private imaging services, ensuring all interactions maximise booking conversions and service uptake. The successful candidate will actively identify opportunities to upsell services, build strong relationships with referrers and clients, and contribute to the commercial success of the private imaging function.

MAIN DUTIES AND RESPONSIBILITIES

· Managing the online and telephone booking of private and sports imaging services across the company.

· Managing waiting times and escalating where appropriate

· Ensuring delivery of company KPIs

· Responding to enquiries over email and telephone

· Ensuring excellent customer satisfaction

· Recording customer details on the appropriate database as required

· Ensuring all processes are completed for customers booking appointments with LivingCare

· Keeping track on waiting times and escalating where appropriate

· Any responsibility within the customer service function.

· Support the development of private and sport imaging services.

· Actively promote private imaging and sports services to maximise bookings and revenue

· Convert enquiries into confirmed appointments through effective communication and sales techniques

· Identify upselling and cross-selling opportunities where appropriate

· Build and maintain strong relationships with referrers, patients, and sports organisations to encourage repeat business

· Support marketing and business development initiatives to grow the private imaging service

· Monitor conversion rates and contribute to improving sales performance metrics

Qualifications

Good general education

Customer care training or equivalent experience

Skills and competencies

Excellent customer service skills

Excellent telephone manner and email etiquette

Knowledge of diagnostic imaging is desirable however full training will be provided

Strong sales and negotiation skills

Ability to influence and convert enquiries into bookings

Commercial awareness and understanding of revenue targets

Confidence in promoting services and handling objections

Teamworking

Competent in using IT and CRM systems

The post holder will have ongoing support throughout the operational structure. They will also work closely with the clinical team. They will have access to internal and external training for the role.

Training

This role will have access to external and in house training courses.

Annual appraisals and professional development plans will be performed and acted upon appropriately.

Why Choose us?

Our continuing success as a business is down to the talent, hard work and dedication of our staff. Along with great job satisfaction, you can look forward to a competitive salary, opportunities to grow, a pension scheme and great employee benefits.

We fully believe in investing in our staff to help them reach their career goals and full potential. We offer all staff the chance to further their education with free training courses in any field that will both benefit themselves and the company.

Here at LivingCare we are an equal opportunities employer with a strong commitment to the health and wellbeing of all our colleagues.

We are also proud to be a Disability Confident Committed Employer (Level 1).

Find out more about Disability Confident at:

www.gov.uk/disability-confident #DisabilityConfident

What we offer our employees:

Free onsite parking.

Free tea and coffee

Quality working environment

Exclusive discounts

Flexible working

Work life balance is a priority here at LivingCare, with services running at sociable times. 08:00-18:00 Monday to Saturday.

Blue Light Card NHS discount at a range of shops and restaurants

Access to the Employee Assistance Programme

Annual pay review

Culture matrix programme: we organise special events every month to support our teams

Celebrating success: this programme gives rewards to our team member who have gone above and beyond

Supermarket vouchers: we give these out every month as part of our supermarket sweep competition

Behaviours and Values

Living Care has a set of core values which we expect all staff to demonstrate. Building on these we have developed a set of expectations that we expect all team members to demonstrate.

Managing self and others:

· Take care of your own wellbeing and that of your staff

· Manage yourself and your emotions

· Share your knowledge and experience

· Use appropriate language when communicating to others to ensure they understand

· Be decisive

· Be positive – focus on what you can do and why something will/could work

· Actively seek feedback and act on it (where appropriate)

· Know when to step in and do it yourself and when to leave others to have a go

· Be self-aware: know your strengths and development needs and look for ways to develop.

Be visible and approachable

As a company who supports equality and diversity, LivingCare encourage applications from all candidates regardless of their age, gender including reassigned gender, relationship status, maternity, disability, race including colour, nationality, ethnic or national origin, religion or belief, sex, or sexual orientation.

Pay: £13.38 per hour

Benefits:

Free parking

Work Location: In person

Quick apply

Refine Your Search

customer service and social media coordinator jobs in garforth, wyk

Private Imaging and Sports Services Coordinator

Customer Account Coordinator

Senior Customer Service Coordinator

Customer Service Coordinator

Customer Account Coordinator

Delivery and Customer Experience Co-Ordinator (Online) 12 Month Fixed Term position

Customer Service / Hire Desk Coordinator

Retail Coordinator

NHS Patient Services Coordinator

NHS Patient Services Coordinator

Private and Sports Imaging Patient Services Coordinator

Customer Service Coordinator

Event Manager

Customer Care and Compliance Co-ordinator

Planning and Support Coordinator (Administration)

Dental Treatment Coordinator/ Receptionist

Part-Time Property & Office Coordinator

Sales Support Coordinator

Business Operations Coordinator (Customer Operations & Business Support)

Member Services Coordinator

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