Customer service co ordinator Work, Jobs in Wakefield (with Salaries)

Service Co-ordinator
GPP —Ossett
- £32,000 - £35,000 a year
- Full-time
- Customer service
- Maintenance
- Microsoft Office
- Annual leave
Quick apply
4d
Project Co-ordinator
Compliance365 —Wakefield
- £28,000 - £32,000 a year
- Full-time
- Presentation skills
- SharePoint
- In-person
Quick apply
4d
Appointments and Referrals Co-ordinator
Mid Yorkshire Teaching NHS Trust —Wakefield
- £25,760 - £27,476 a year
- Full-time
- Microsoft Excel
- Customer service
- Microsoft Office
10d
Customer Service Co-ordinator
Lapicida Stonegroup Ltd —Knaresborough
- £32,000 a year
- Full-time
- Customer service
- Salesforce
- In-person
- Health & wellbeing programme
- Employee discount
Quick apply
Patient Co-ordinator
EvoDental —Middleton Park
- From £30,000 a year
- Full-time
- Hybrid work
- Sales
- Customer service
- In-person
- Free parking
- Store discount
Quick apply
2d
Service Delivery Coordinator
Compliance365 —Wakefield
- £22,000 - £26,000 a year
- Full-time
- CRM software
- Salesforce
- Organisational skills
Quick apply
11d
Lead Patient Co-ordinator and Administrator
Blossom Cosmetic Clinic —York
- From £14 an hour
- Part-time
- Customer service
- English
- Microsoft Office
- Employee discount
Quick apply
4d
Customer Care and Compliance Co-ordinator
Stoneacre —Doncaster
- £28,000 - £30,000 a year
- Full-time
- Customer service
- Communication skills
- Free parking
- Health & wellbeing programme
Quick apply
4d
Customer Service Co-ordinator - Vehicle Leasing Solutions
JCT600 —Bradford
- £25,000 a year
- Full-time
- Communication skills
- Annual leave
- Referral programme
Quick apply
Contracts Coordinator
Dearnleys Ltd —Wakefield
- £25,500 - £26,500 a year
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
- Free parking
- Employee discount
Quick apply
6d
Wedding and Events Coordinator
Goldsborough Hall Ltd —Knaresborough
- Up to £31,200 a year
- Weekend availability
- Customer service
- Organisational skills
- In-person
- Free parking
- Employee discount
Quick apply
2d
Corporate Logistics Co-ordinator- Multi- Brand
D. M. Keith —Leeds
- £26,436.84 a year
- Full-time
- Customer service
- No experience needed
- Communication skills
- Work from home
- Employee discount
12d
Service Co-Ordinator
Halcyon Drives —Pudsey
- £22,880 - £32,000 a year
- Full-time
- Microsoft Office
- Administrative experience
- Organisational skills
- Free parking
Quick apply
12d
Fitness Co-Ordinator
Leeds City Council —Leeds
- £28,598 - £31,022 a year
- Full-time
- Customer service
- Supervising experience
- Mentoring
- Annual leave
4d
Planning Co-ordinator
Homelife Stairlifts Limited —Bingley
- £28,000 - £30,000 a year
- Full-time
- Analysis skills
- Organisational skills
- In-person
- Life insurance
Quick apply
7d
Employability & Health Co-ordinator
Club Doncaster Foundation —Doncaster
- From £25,503 a year
- Weekend availability
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Access
- Free parking
Quick apply
4d
Transport Co-ordinator
Leeds City Council —Leeds
- £32,061 - £33,699 a year
- Temporary
- Hybrid work
- Microsoft Excel
- Microsoft Office
- Annual leave
11d
Dental Receptionist
Blossom Family Dental Care —York
- From £12.71 an hour
- Hospitality
- Computer literacy
- Microsoft Office
Quick apply
6d
Social and Leisure Co-ordinator
Westward Care —Leeds
- £12.93 an hour
- Part-time
- Free parking
- Annual leave
Quick apply
3d
Sales & Office Coordinator
Flux Fire Protection Group Limited —Mirfield
- Part-time
- Microsoft Word
- CRM software
- Microsoft Excel
- Sick pay
Quick apply

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Service Co-ordinator

GPP -
Ossett

Quick apply

Job details

Permanent | Full-time
£32,000 - £35,000 a year
4 days ago

Benefits

Annual leave
Company pension
Private medical insurance
On-site parking

Qualifications

Customer service
Facilities management
Maintenance
Microsoft Office
Administrative experience
Organisational skills
Contracts

Full job description

Service Co-ordinator

Role Overview

We are seeking a highly organised and proactive Service Co-ordinator to support the efficient delivery of field service operations across the UK. This role is responsible for coordinating engineer schedules, managing customer service requests, maintaining service records and ensuring excellent communication between customers, engineers and internal departments.

The successful candidate will play a key role in ensuring service activities are delivered efficiently, customers receive a high standard of support and operational targets are achieved.

Key Responsibilities

Service Planning & Scheduling

Schedule preventative maintenance visits, inspections, commissioning activities and reactive call-outs
Coordinate engineer diaries to maximise productivity and service delivery
Manage planned maintenance schedules and ensure contractual obligations are met
Arrange customer appointments and site access requirements
Monitor outstanding service activities and proactively resolve scheduling conflicts

Customer Support

Act as the primary point of contact for service-related enquiries
Provide customers with updates regarding engineer attendance and work progress
Respond to service requests in a professional and timely manner
Escalate technical issues to the appropriate teams where required
Build and maintain positive customer relationships

Administration & Reporting

Process service documentation, reports and customer correspondence
Maintain accurate records within service management and CRM systems
Support the preparation of quotations for remedial works and service agreements
Assist with invoicing, purchase orders and contract administration
Produce service performance reports and management information

Operational Support

Liaise with engineering, sales and operations teams to support service delivery
Coordinate equipment, materials and logistics for field engineers
Monitor service KPIs and contribute to continuous improvement initiatives
Support the effective delivery of customer service agreements and project activities

Skills & Experience

Essential

Previous experience in a Service Co-ordinator, Service Administrator, Scheduler or similar role
Strong organisational and planning skills
Excellent communication and customer service abilities
Ability to manage multiple priorities in a fast-paced environment
Strong attention to detail and administrative accuracy
Proficiency in Microsoft Office applications

Desirable

Experience coordinating field-based engineers or technical service teams
Knowledge of service management, CRM or scheduling systems
Experience within engineering, manufacturing, facilities management or technical services sectors
Understanding of maintenance contracts and planned service programmes

Personal Attributes

Highly organised and methodical
Customer-focused and professional
Strong problem-solving skills
Able to work independently and as part of a team
Flexible and adaptable approach
Positive attitude with a commitment to delivering excellent service

Benefits

Competitive salary
Pension scheme
Training and development opportunities
Career progression prospects
Supportive and collaborative working environment
Annual leave entitlement plus public holidays

Pay: £32,000.00-£35,000.00 per year

Benefits:

On-site parking
Private medical insurance

Application question(s):

Have you previously coordinated field-based engineers or technicians?
Are you comfortable working in a fast-paced environment where priorities can change throughout the day?

Work Location: In person

Quick apply

Refine Your Search

customer service co ordinator jobs in wakefield

Service Co-ordinator

Project Co-ordinator

Appointments and Referrals Co-ordinator

Customer Service Co-ordinator

Patient Co-ordinator

Service Delivery Coordinator

Lead Patient Co-ordinator and Administrator

Customer Care and Compliance Co-ordinator

Customer Service Co-ordinator - Vehicle Leasing Solutions

Contracts Coordinator

Wedding and Events Coordinator

Corporate Logistics Co-ordinator- Multi- Brand

Service Co-Ordinator

Fitness Co-Ordinator

Planning Co-ordinator

Employability & Health Co-ordinator

Transport Co-ordinator

Dental Receptionist

Social and Leisure Co-ordinator

Sales & Office Coordinator

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