Customer experience coordinator Work, Jobs in Berkhamsted, Hrt (with Salaries)

Account Co-Ordinator
Atlas Workplace Services —Milton Keynes
- £29,750 a year
- Microsoft Word
- Customer service
- English
Quick apply
Customer Service & Sales Coordinator
Priority Waste Limited —Milton Keynes
- £28,000 - £32,000 a year
- Full-time
- Administrative experience
- In-person
- Communication skills
Quick apply
Admin & Implementation / Personal Assistant
Quality Construction —Milton Keynes
- £35,000 - £40,000 a year
- Full-time
- Remote
- Computer literacy
- Research
- Administrative experience
Quick apply
2d
Front of house admin and social media
FTP Motorsport —Dunstable
- From £13 an hour
- Full-time
- Social media management
- Front desk
- In-person
Quick apply
5d
Service Coordinator
SWARCO —Hemel Hempstead
- £26,000 - £28,000 a year
- Full-time
- Hybrid work
- Communication skills
Quick apply
Sales and Administration coordinator
OJ Water Solutions —London
- From £30,000 a year
- Full-time
- CRM software
- Computer literacy
- Data entry
- Free parking
Quick apply
Social Media Coordinator
SOUTHERN COMMUNICATIONS LIMITED —Hemel Hempstead
- £26,500 - £28,000 a year
- Full-time
- Social media management
- Travel
- Organisational skills
- Free parking
- Employee assistance programme
Quick apply
5d
Customer Experience Coordinator
Hypnos Beds —Princes Risborough
- £26,032.50 a year
- Weekend availability
- Bilingual
- English
- Data entry
- Free parking
- Health & wellbeing programme
Quick apply
Site Supervisor
Serco Group —Luton
- £32,000 a year
- Full-time
- Travel
- Communication skills
- Annual leave
- Employee assistance programme
Helpdesk Co-Ordinator
InPost UK —Hemel Hempstead
- Hybrid work
- Communication skills
- Time management
- Annual leave
Quick apply
11d
Scheduling Coordinator (Administrator)
Normec UK —Watford
- £25,000 a year
- Monday to Friday
- No experience needed
- Analysis skills
- Data entry
- Free parking
- Employee assistance programme
Contract - Customer Relations Coordinator
Honda —Bracknell
- Remote
- Communication skills
- Time management
- Flexitime
- Work from home
4d
Service Coordinator
SWARCO Group —Hemel Hempstead
- Full-time
- Hybrid work
- Communication skills
Learning and Development Assistant Coordinator
Affinity Trust —Thame
- £26,283 a year
- Full-time
- Hybrid work
- Continuous improvement
- Training & development
- Annual leave
- Employee assistance programme
Quick apply
5d
Project Coordinator - Hemel Hempstead
Learnd —Hemel Hempstead
- Full-time
- Microsoft Outlook
- Administrative experience
- Organisational skills
- Employee assistance programme
Hospitality Co Ordinator
Sodexo —Stevenage
- £14 an hour
- Full-time
- Microsoft Word
- Organisational skills
- Guest services
- Free parking
Quick apply
8d
ID & Vetting Coordinator Opportunities (Permanent & Fixed Term)
easyJet —Luton Airport
- Full-time
- Hybrid work
- Microsoft Office
- Databases
- Quality control
- Annual leave
Field Operations Support Coordinator
Dyno Plumbing —Watford
- From £38,000 a year
- Full-time
- Plumbing
- Travel
- Mentoring
Quick apply
9d
Client Services Co-ordinator OOH
Royal Veterinary College —Potters Bar
- £29,329 - £31,930 a year
- Part-time
- Hospital
- Front desk
Client Scheduler / Administrator (3 month contract)
Kiwa —Dunstable
- Full-time
- Organisational skills
- Communication skills
- Annual leave

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Account Co-Ordinator

Atlas Workplace Services -
Milton Keynes

Quick apply

Job details

Permanent
£29,750 a year

Qualifications

Supplier ordering
Microsoft Word
Maximo
Stakeholder collaboration
CAFM software
Client engagement
Customer service
Stakeholder liaison
Facilities management
GCSE
Administrative support experience
Project coordination
English
Microsoft Office Suite
Numeracy
Purchase order creation
Procurement support
Risk management
Purchasing
Multidisciplinary collaboration
Communication skills
Planned maintenance

Full job description

About The Role

Milton Keynes (Office Based)
£29,750 per annum
Full Time

Are you an experienced and highly organised professional within the Facilities Management industry? Do you thrive in a fast-paced environment, coordinating multiple workstreams and building strong relationships with clients and subcontractors? If so, we have an exciting opportunity for you.

Atlas Workplace Services is seeking a motivated Account Coordinator to join our team based in Milton Keynes, working from the office five days per week.

As an Account Coordinator, you will provide comprehensive administrative and coordination support to the Account Teams, ensuring consistent and proactive support across FM operations. Working with clients, operational teams, suppliers and subcontractors, you will play a key role in ensuring services are delivered efficiently, compliantly, and in line with agreed service levels.

Key Responsibilities

Coordinate workflow for all client and internal requests, ensuring works are completed in accordance with contractual SLAs.
Liaise with customers, operational teams and subcontractors to arrange and manage reactive maintenance visits from start to finish.
Coordinate subcontractor service visits in line with planned preventative maintenance (PPM) schedules.
Maintain CAFM records, ensuring accurate updates are entered to provide clear client visibility and a robust audit trail.
Upload and maintain subcontractor compliance documentation, service records and PPM paperwork.
Review service reports and raise follow-on work orders where required.
Work closely with operational delivery and scheduling teams to ensure works are managed by the appropriate resource.
Build and maintain effective working relationships with subcontractors, escalating any concerns where necessary.
Support the preparation and management of quotations through the CAFM system, including obtaining approvals.
Manage chargeable minor works requests and associated purchasing activities.
Raise purchase orders in accordance with company procedures and maintain accurate records within the CAFM system.
Ensure deliveries and associated documentation are correctly scheduled and recorded.
Validate invoices against committed costs, assisting with budgetary control and resolving discrepancies.
Ensure all costs associated with work delivery are accurately captured within the CAFM system.
Support risk management across the contract, escalating issues appropriately to minimise operational and financial impact.
Produce weekly and monthly operational, SLA and PPM reports.
Attend client and operational meetings to support account delivery.
Provide general administrative support as required by the contract and management team.
Comply with all relevant Health & Safety policies and procedures.
Contribute positively to the wider FM team culture.

About You

Minimum Qualifications, Certifications and Training required

GCSE English and Maths or equivalent

Essential Knowledge, Skills and Experience for this role

Good written and spoken English and a good level of numeracy.
Knowledge of Maximo or other CAFM systems is an advantage but not essential as training will be provided.
Good IT skills including Microsoft Office – (Excel and Word).
Excellent telephone and communication skills.
Previous experience of an administration role in an operational environment is essential.
Excellent customer service skills.
Aptitude and willingness to undertake further technical and business training (e.g. IOSH Managing Safely).

Apply today and join the Atlas team.

About The Company

At Atlas Workplace Services, we believe great buildings start with great people. That’s why we’ve reimagined facilities management to put people first—those who work in the spaces we care for, and those who deliver our services every day.

We’re not just another FM provider — we’re a top-10 industry leader committed to doing things differently, with a personal touch, smart technology, and a passion for going the extra mile.

As part of an Employee Ownership Trust (EOT), Atlas Workplace Services is proud to be a company where our people have a meaningful stake in our success. Being part of an EOT isn’t just about sharing in the company’s performance; it’s about creating a culture of shared responsibility, collaboration, and pride in what we achieve together.

Quick apply

Refine Your Search

customer experience coordinator jobs in berkhamsted, hrt

Account Co-Ordinator

Customer Service & Sales Coordinator

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