Vendor Work, Jobs in Darlaston, Wmd (with Salaries)

Telecoms Support Desk Engineer
SOUTHERN COMMUNICATIONS LIMITED —Quinton
- £30,000 - £35,000 a year
- Full-time
- Continuous improvement
- IT
- In-person
- Free parking
- Employee assistance programme
Quick apply
Crew Member
Lunar Park —Birmingham
- £508.40 - £755.10 a week
- Weekend availability
- Hospitality
- Customer service
- In-person
- Employee discount
- Flexible schedule
Quick apply
2d
Project Administrator
Select Installation Services Ltd —Wolverhampton
- £25,420 - £30,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Office
- Free parking
Quick apply
6d
Bookkeeper- 3 days a week
Select and Save —Birmingham
- £24,420 - £33,000 a year
- Part-time
- Microsoft Excel
- Microsoft Office
- Administrative experience
- Free parking
Quick apply
11d
Document Control Assistant - T&D (Birmingham, UK)
Burns & McDonnell —Birmingham
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Access
Claims Handler - Commercial & Schemes
Howden Group Holdings —Stourbridge
- Full-time
- Hybrid work
- Analysis skills
- Communication skills
- Negotiation
Senior Claims Handler - Commercial & Schemes
Howden Group Holdings —Birmingham
- Full-time
- Hybrid work
- Communication skills
- Negotiation
Payroll Bureau Manager
S4labour Ltd —Coleshill
- From £55,000 a year
- Full-time
- Hybrid work
- Management
- Travel
- Leadership
- Free parking
- Annual leave
Quick apply
Senior Employer Brand Specialist
OneAdvanced —Birmingham
- Project management
- IT
- Employee assistance programme
- Bereavement leave
Corporate Accountant/Commercial Analyst - Part Time
Beon Core Ltd —Telford
- £21,500 - £30,000 a year
- Temporary
- Hybrid work
- Data analysis skills
- Maintenance
- Accounting
- Free parking
- Work from home
Quick apply
Graduate Trainee Scheme
GuyKat —Birmingham
- £25,000 a year
- Full-time
- Hybrid work
- Project management
- Bachelor's degree
- IT
- Work from home
- Sick pay
Quick apply
Administration Manager
Dingli Machinery UK Limited —West Bromwich
- £35,000 - £40,000 a year
- Overtime
- Microsoft Office
- Administrative experience
- In-person
Quick apply
7d
Transport Manager
Rango Haulage Ltd —Willenhall
- £45,000 a year
- Full-time
- Driving
- Warehouse experience
- In-person
Quick apply
5d
Operations Manager
Qureos Inc —Wednesbury
- Oracle
- Analysis skills
- Bachelor's degree
Accounts Payable Clerk
Leonardo Royal Hotel Birmingham —Birmingham
- Computer literacy
- Microsoft Office
- Hotel
- Referral programme
Quick apply
Property Marketing & Content Executive
Next Place Property Agents Ltd —Tamworth
- £27,000 a year
- Full-time
- In-person
- Communication skills
- Time management
- Free parking
Quick apply
6d
General Operator
Britmet lightweight roofing —Tipton
- £12.71 - £14.00 an hour
- Full-time
- Data analysis skills
- Warehouse experience
- Leadership
Quick apply
4d
Administration Manager
Zhejiang Dingli Machinery Co.,ltd —West Bromwich
- £35,000 - £40,000 a year
- Full-time
- Microsoft Office
- Administrative experience
- Communication skills
Quick apply
7d
Transport Administrator
LLOYDS TRANSPORT & WAREHOUSING —Tamworth
- £28,000 - £35,000 a year
- Full-time
- Analysis skills
- Data entry
- Typing
Quick apply
3d
Third Party Risk Manager
OSB Group —Wolverhampton
- £49,000 - £60,000 a year
- Full-time
- Hybrid work
- Continuous improvement
- Financial services
- Annual leave
11d

I want to receive the latest job alerts for vendor in darlaston, wmd

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Telecoms Support Desk Engineer

SOUTHERN COMMUNICATIONS LIMITED
Quinton

Quick apply

Job details

Permanent | Full-time
£30,000 - £35,000 a year

Benefits

Free parking
Company pension
Employee assistance programme
Referral programme
Sick pay
On-site parking

Qualifications

TCP
Driving Licence
LAN
Firewall
DHCP
VoIP
Continuous improvement
DNS
Telecommunication
IT
Problem management
Network monitoring

Full job description

Telecoms Support Desk Engineer

Location: Quinton, Birmingham

Salary £30,000 - £35,000

The Telecoms Support Desk Engineer is responsible for providing high-quality remote technical support for telecommunications, managed IT and unified communications (UC) systems. The role focuses on incident fault resolution, service request handling, system configuration, and customer support, ensuring services are restored promptly and in line with SLAs.

This position requires strong telecoms and managed IT knowledge, structured troubleshooting skills, excellent customer communication, and accurate documentation, while working closely with internal engineering teams and third-party suppliers.

Responsibilities:

Act as a first and second-line support engineer for telecoms, managed IT and UC-related incidents and requests.
Log, manage, prioritise, and resolve faults using the service desk ticketing system in line with SLAs.
Use supplier portals to raise, monitor, and manage faults with carriers and third-party vendors.
Perform detailed troubleshooting across VoIP, IT, networking, and UC platforms.
Escalate complex incidents appropriately while maintaining ownership and customer communication.
Implementing remote deployments, including system provisioning, configuration, and testing.
Liaise with customers, suppliers, and third-party IT teams to ensure timely resolution of issues.
Provide remote user support and basic customer training where required.
Maintain accurate technical documentation, case notes, and knowledge base articles.
Identify recurring issues and contribute to problem management and continuous improvement initiatives.

Technical Skills Required:

Strong understanding of:

VoIP technologies and call flows
SIP, RTP, TCP/UDP
DNS, DHCP, VLANs, QoS
LAN and WAN fundamentals
Managed IT applications and Cyber Security
Wifi – Unifi and Ruckus advantageous
Switching, Routing, Firewalls - advantageous

Experience troubleshooting UC and telecoms platforms such as:

Gamma Horizon / Call Centre, Microsoft Teams (Direct Routing), SpliceCom, Wildix, NEC (or similar platforms)
Familiarity with diagnostic tools such as Wireshark and network monitoring utilities.
Knowledge of structured cabling principles (CAT5 / CAT6) – advantageous.
Experience managing incidents through a service desk or ticketing system.

Other Experience required:

Minimum of 2 years’ experience in an IT or Telecoms support role.
Experience working in a high-volume, customer-facing support environment.
Exposure to managed services or MSP environments desirable.

Benefits:

21 Days Holiday – increasing to 22 days after 3 years and to 25 days after 5 years
Birthday Day Off
Buy Holiday Scheme
Career Development and Progression Opportunities
Employee Assistance Programme
Enhanced Company Sick Pay
Discounted Retail Vouchers
Reduced Gym Membership
Annual Salary Review
SCG Mobile Benefit
Employee Referral Bonus
Pension Scheme
Free On-Site Parking
Charity Events

SCG is proud to be an equal opportunities employer.
We welcome applications from all parts of the community and are committed to upholding the principles of the Equality Act 2010.

We are committed to supporting applicants with disabilities. We will endeavour to make necessary adjustments to ensure a fair and accessible recruitment process.

Pay: £30,000.00-£35,000.00 per year

Experience:

Telecommunication: 2 years (required)

Licence/Certification:

Driving Licence (required)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

vendor jobs in darlaston, wmd

Telecoms Support Desk Engineer

Crew Member

Project Administrator

Bookkeeper- 3 days a week

Document Control Assistant - T&D (Birmingham, UK)

Claims Handler - Commercial & Schemes

Senior Claims Handler - Commercial & Schemes

Payroll Bureau Manager

Senior Employer Brand Specialist

Corporate Accountant/Commercial Analyst - Part Time

Graduate Trainee Scheme

Administration Manager

Transport Manager

Operations Manager

Accounts Payable Clerk

Property Marketing & Content Executive

General Operator

Administration Manager

Transport Administrator

Third Party Risk Manager

I want to receive the latest job alerts for vendor in darlaston, wmd

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected