Customer experience advisor Work, Jobs in Doncaster, Eng (with Salaries)

Home Customer Service Advisor
NEXT —Doncaster
- £13.29 an hour
- Part-time
- Customer service
- Computer skills
- Free parking
- Work from home
14d
Customer Service Advisor - Doncaster
EE —Doncaster
- £26,116 - £26,738 a year
- Customer service
Customer Service Advisor
CBRE —Doncaster
- £27,473.38 a year
- Weekend availability
- Microsoft Outlook
- Customer service
- English
- Free parking
- Health & wellbeing programme
Quick apply
9d
Sales Advisor
Fortus UK —Goldthorpe
- Full-time
- Sales
- Customer service
- Microsoft Office
- Annual leave
Quick apply
Retail Sales Advisor - Doncaster
Oak Furnitureland —Doncaster
- £45,000 - £50,119 a year
- Full-time
- Sales
- Retail sales
- Free parking
- Employee assistance programme
Sales Advisor
EE —Doncaster
- £26,116 - £26,738 a year
- Sales
- Negotiation
Customer Service Advisor x 2 SLHD
St Leger Homes —Doncaster
- £25,583 - £25,989 a year
- Part-time
- Customer service
- Organisational skills
- IT
12d
Customer Service Representative
URIS Group Limited —Doncaster
- £24,784 a year
- Full-time
- Hybrid work
- Bilingual
- Spanish
- Customer service
- Free parking
- Store discount
Quick apply
2d
Customer Service Advisor
apetito —Doncaster
- £13.45 an hour
- Part-time
- Customer service
- IT
- Annual leave
- Employee discount
2d
Sales Advisor
Kustom Design Printing —Doncaster
- £26,000 - £29,120 a year
- Full-time
- CRM software
- Sales
- Driving
- Free parking
Quick apply
Customer Services Advisor - 12 month FTC
Mawdsleys —Doncaster
- £27,726 a year
- Full-time
- ERP systems
- English
- Microsoft Office
- Free parking
- Health & wellbeing programme
Quick apply
Customer Service Advisor
Go Off-Road Barnsley & Wakefield —Wakefield
- £26,000 - £30,000 a year
- Full-time
- Customer service
- English
- Data entry
- Free parking
- Employee discount
Quick apply
11d
Customer Service Advisor (Payouts Administrator)
Evolution Funding —Chesterfield
- From £27,976 a year
- Weekend availability
- Microsoft Word
- Microsoft Outlook
- Customer service
- Health & wellbeing programme
Quick apply
8d
Administration Assistant
DONCASTER VAN CENTRE LTD —Doncaster
- £16,224 - £27,716 a year
- Part-time
- Microsoft Excel
- Sales
- Customer service
- Free parking
- Employee discount
Quick apply
9d
Administrator
Austin Banks —Doncaster
- £25,500 - £27,000 a year
- Full-time
- Microsoft Excel
- Social media management
- Customer service
- Free parking
Quick apply
Customer Service Advisor
The Sheffield College —Sheffield
- £26,570 a year
- Full-time
- Free parking
- Annual leave
Customer Service Adviser
Unipart —Doncaster
- £27,715 a year
- Customer service
- Analysis skills
- Contracts
- Employee assistance programme
Quick apply
8d
Technical Customer Experience Advisor
Safetykleen —Dinnington
- £26,130 a year
- Full-time
- Communication skills
- Free parking
- Employee assistance programme
Quick apply
Apprentice Customer Service Advisor
EE —Sheffield
- £22,527 - £26,738 a year
- Sales
Customer Service Advisor (Hybrid)
SWARCO —Featherstone
- £26,500 - £27,400 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Customer service
- Microsoft Office
- Employee assistance programme
- Employee discount
Quick apply
3d

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Home Customer Service Advisor

NEXT -
Doncaster

Apply Now

Job details

Part-time
£13.29 an hour
14 days ago

Benefits

Free parking
Work from home
Discounted gym membership
Employee discount

Qualifications

Customer service
Computer skills

Full job description

Job Title : Home Customer Service Advisor

Pay :
Starting at £13.29 per hour. You'll also earn an extra £1 per hour for weekend shifts!

Plus, you could earn up to 20% more with a quarterly performance bonus if you’re a star player.

Shifts :
(Average of 33.25 Hours per week) *

Shift 1 : 4 Days on 4 days off 11 am - 9 pm Weekdays & 9 am -7 pm Weekends

Shift 2 : 4 Days on 4 days off 10 am - 8 pm Weekdays & 9 am -7 pm Weekends

PLEASE NOTE:
Shifts are limited and offered on a first come first served basis and cannot be guaranteed.

Location:
Onsite, based at our contact centre - Doncaster, Armthorpe DN3 with the opportunity to apply to work from home, in line with our policy after a minimum of 6-9 months service (eligibility criteria applies).

Training:
Monday - Friday 9 am - 5 pm , Monday 3rd August 2026 - Friday 21st August 2026, then coaching for 3 weeks in shift time till approx. 16th September.

You must be able to commit to the full training period to be considered for the role.

*During our peak trading periods (up to 20 weeks throughout the year), you’ll also be required to work one additional 4 hour shift, per week in order to better service our customers' needs. This is paid additionally and is booked in advance to maintain a smooth and organised schedule for our employees.

Benefits -
https://careers.next.co.uk/life

The role

NEXT is dynamic and constantly evolving, reaching a global community of over 8 million customers. As our Home department continues to grow, we are looking for Customer Service Advisors to join the team at our Doncaster contact centre.

In this role, you will take ownership of furniture calls and complaints, providing the support our customers rely on and solutions that ensure our customers always come first.

It is a fast-paced environment where we use our ‘Let’s take it on’ mindset to support millions of people worldwide. You’ll be part of a knowledgeable team dedicated to ensuring every customer feels heard and valued.

What you’ll take on

In this role, you will focus on delivering helpful, high-quality service without the pressure of sales targets. You will have the autonomy to make decisions and provide solutions across calls, emails, web chats & WhatsApps. You will manage a variety of queries, from pre-purchase questions to after-sales care. If something hasn’t gone to plan, you’ll take ownership to fix it as quickly and efficiently as possible. Whether you are answering a question about a faulty sofa or an issue with a delivery, your mission is to ensure every query is resolved while delivering an incredible customer experience.

You will focus on delivering exceptional customer service and receiving great customer feedback.

Fast-paced: Love a dynamic environment? You’ll thrive here! We value friendly, helpful service and need problem solvers who can think on their feet. If a customer's furniture arrives with a setback, you will be the person who puts a smile back on their face.

We believe in building on success and learning to evolve. You don’t need to be an expert from day one; we provide the tools to help you succeed:

Comprehensive training: You will begin with three weeks of full-time onsite training focused on our retail customers, followed by one-on-one coaching.

Continued support: Once you have mastered the basics, you will move on to supporting our online customers with guidance from an experienced team manager.

What you’ll bring

We are looking for colleagues who are real, honest, and ready to take responsibility. Your mission is to be the friendly voice our customers rely on, truly listening to their needs to find the right solutions.

To thrive in our team, you should have:

A customer-first mindset: You will always keep the customer in mind and use your empathy to achieve the best resolutions.

Clear communication: You have the ability to communicate with transparency, warmth, and a genuine passion for our products.

Resilience and initiative: You take a proactive approach to problem-solving and stay calm under pressure. You take full ownership of the customer journey from start to finish

Collaborative spirit: You are ready to work together, sharing your expertise to help the team succeed.

Technical proficiency: You have a good level of computer skills and experience using digital tools.

Please note that we are aware of fraudulent recruitment adverts on some third party sites. NEXT does not request or require any payment at any stage of the recruitment process

25% off most NEXT, MADE*, Lipsy*, Gap* and Victoria's Secret* products (*when purchased through NEXT)
Quarterly bonuses
Free parking on Next authorised sites
Early VIP access to sale stock
Access to fantastic discounts at our Staff Shops
10% off most partner brands & up to 15% off Branded Beauty
Restaurants with great food at amazing prices
Hot deals and exclusive offers from over 3,500 retailers through our online benefits platform
Access a digital GP and other free health and wellbeing services
Sharesave scheme
Financial Wellbeing - Save, track and enhance your financial wellbeing
Direct to Work - Discount online and instore, collect your items the next day for free from your place of work or local store
Support Networks - Access to Network Groups to empower and celebrate each other

Conditions apply to all benefits. These benefits are discretionary and subject to change.

We aim to support all candidates during the application process and are happy to provide workplace adjustments when necessary. Should you need support with your application due to a disability or long-term condition, feel free to get in touch with us by email [email protected] (please include 'Workplace Adjustments' in the subject line), or call us on 0333 777 8166 and leave a voicemail.

You know Next, but did you know we’re a FTSE-100 retail company employing over 44,000 people across the Next group. We’re the UK’s 2nd largest fashion retailer and for Kidswear we’re the market leader. At the last count we have over 450 stores, plus the Next Online and it’s now possible to buy on-line from over 80 countries around the world! So we’ve gone global!

Apply Now

Refine Your Search

customer experience advisor jobs in doncaster, eng

Home Customer Service Advisor

Customer Service Advisor - Doncaster

Customer Service Advisor

Sales Advisor

Retail Sales Advisor - Doncaster

Sales Advisor

Customer Service Advisor x 2 SLHD

Customer Service Representative

Customer Service Advisor

Sales Advisor

Customer Services Advisor - 12 month FTC

Customer Service Advisor

Customer Service Advisor (Payouts Administrator)

Administration Assistant

Administrator

Customer Service Advisor

Customer Service Adviser

Technical Customer Experience Advisor

Apprentice Customer Service Advisor

Customer Service Advisor (Hybrid)

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