Data management Work, Jobs in Ellesmere, Shr (with Salaries)

Service Delivery Consultant, Life Event Services (EMEA)
Bank of America —Chester
- Full-time
- Microsoft Office
- Human resources
- Employee assistance programme
Brand & Communications Lead
Cove Attractions —Shrewsbury
- £38,000 - £40,000 a year
- Full-time
- Hybrid work
- Supervising experience
- Team management
- Travel
Quick apply
13d
Patient Services Supervisor
Churchmere Medical Group —Ellesmere
- £27,500 - £30,000 a year
- Full-time
- Management
- Continuous improvement
- Team management
- Annual leave
- Employee assistance programme
Quick apply
Business Operations Administrator
Pendine Park Care Organisation —Wrexham
- Full-time
- Microsoft Outlook
- Databases
- Administrative experience
- Free parking
Quick apply
9h
Administrative Assistant
GreatPride Care Limited —Shrewsbury
- £13.30 an hour
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Google Suite
- Free parking
- Flexible schedule
Quick apply
13d
SEO Assistant
Net World Sports —Wrexham
- From £25,000 a year
- Full-time
- Marketing
- Data analysis skills
- Master's degree
- Free parking
- Store discount
Quick apply
Product Manager - Data Products
Forge Holiday Group Ltd —Chester
- £65,000 - £70,000 a year
- Full-time
- Hybrid work
- Product management
- AI
- Communication skills
Quick apply
Senior SEO Executive / SEO Executive
Net World Sports —Wrexham
- From £28,500 a year
- Full-time
- Marketing
- Data analysis skills
- Master's degree
- Free parking
- Store discount
Quick apply
Administrative Assistant
Swords Traffic Management Ltd —Wrexham
- £26,500 - £28,000 a year
- Full-time
- Microsoft Office
- Administrative experience
- Data entry
Quick apply
8d
Personal Assistant - Admin
CONCRETE POLISHING —Oswestry
- £13 - £18 an hour
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- Google Suite
- Free parking
Quick apply
3h
Customer Service Administrator (Legal Services) - Shrewsbury
Clarke & Wright —Shrewsbury
- From £25,000 a year
- Full-time
- Microsoft Office
- Administrative experience
- Continuous improvement
- Free parking
- Annual leave
Quick apply
14d
Office Administrator
Sol Distribution —Oswestry
- £26,000 - £30,000 a year
- Full-time
- Microsoft Word
- CRM software
- Administrative experience
- Health & wellbeing programme
- Gym membership
Quick apply
Farm Animal Co-ordinator
Daleside Vets —Wrexham
- From £13 an hour
- Part-time
- Data entry
- Organisational skills
- In-person
Quick apply
6d
Product Manager - Search Relevance & Ranking
Forge Holiday Group Ltd —Chester
- £65,000 - £70,000 a year
- Full-time
- Hybrid work
- Master's degree
- Product management
- AI
Quick apply
Assistant Costing Manager
Watkin Jones —Chester
- Full-time
- Hybrid work
- Organisational skills
- Annual leave
- Employee discount
Quick apply
9d
Junior IT Service Desk Representative (Apprentice)
Primary Goal —Chester
- £23,000 - £25,000 a year
- Full-time
- Computer Science
- Data entry
- Communication skills
Digital Marketing Assistant Manager
Lloyds Banking Group —Chester
- £40,824 - £45,360 a year
- Full-time
- Hybrid work
- Organisational skills
9d
Purchase Ledger Assistant
Snowdonia Cheese Company Limited —Deeside
- £32,000 - £36,000 a year
- Full-time
- Hybrid work
- Data analysis skills
- Communication skills
- Analytics
- Annual leave
- Life insurance
Quick apply
13d
Warehouse Day Shift Supervisor
P W GATES DISTRIBUTION LTD —Chester
- £33,000 a year
- Full-time
- Supervising experience
- Data entry
- In-person
- Free parking
Quick apply
Technical Coordinator
Snowdonia Cheese Company —Deeside
- From £34,000 a year
- Full-time
- Microsoft Word
- Continuous improvement
- Quality control
- Life insurance
Quick apply
7d

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Service Delivery Consultant, Life Event Services (EMEA)

Bank of America -
Chester

Apply Now

Job details

Full-time

Benefits

Company pension
Employee assistance programme
Private medical insurance

Qualifications

Stakeholder collaboration
Employee relations case handling
Stakeholder liaison
Employee relations
Workday ERP
Process improvement
Case record updates
Microsoft Office
Compliance management
Risk management
Human resources
Workday

Full job description

Job Description:

Job Title: Service Delivery Consultant, Life Event Services (EMEA)

Corporate Title: Assistant Vice President/Vice President

Location: Chester

Company Overview:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Location Overview:

Find us in the city of Chester, a destination renowned for its culture, history, and beauty. Working at Bank of America Chester offers a far-reaching global career for a world-renowned organisation, whilst being ideally situated against the backdrop of the rolling North Wales hills and the banks of the serene River Dee.

Job Description:

The EMEA Global Operations and Advisory Team (GOAT) Life Event Services (LES) team provides specialised, confidential and compassionate support to employees and managers navigating significant life events, including leaves of absence, family leave, critical illness, bereavement, retirement, bereavement, domestic violence, and other sensitive employee matters.

The Service Delivery Consultant is responsible for the end-to-end management of Life Event Services cases across EMEA, with a primary focus on the UK and Ireland. The role ensures compliance with relevant policies and employment legislation while delivering a consistent, high-quality employee experience. Working closely with HR partners, leaders, and business stakeholders, the individual will manage complex cases, drive operational excellence, and support continuous process improvement initiatives.

Key Responsibilities

Manage end-to-end Life Event Services cases across the UK and Ireland and support process consistency across EMEA.
Provide guidance to employees, managers, and HR partners, ensuring appropriate documentation, approvals, and processes are followed
Handle complex, sensitive, and escalated cases with professionalism, empathy, and sound judgement.
Maintain accurate case records and ensure data integrity within HR systems.
Partner with HR and business leaders to identify solutions, mitigate risks, and ensure regulatory compliance (policy, process and legislative requirements).
Using data, employee themes and operational insights; Contribute to operational excellence initiatives, including process improvement, automation, and technology adoption.
Support compliance reviews, audits, and risk management activities.
Provide occasional out of standard business hours support for urgent or escalated life event cases.

Required Experience

Experience within HR Shared Services, Employee Relations, Leave of Absence, or Employee Support functions across multiple jurisdictions.
Knowledge of UK and Ireland employment legislation and absence management practices.
Experience managing sensitive employee cases in a complex, fast-paced environment.
Proficiency in HR systems, preferably Workday, and Microsoft Office applications.

Managing employee leave, absence management, or life event cases across multiple jurisdictions.
Knowledge of UK and Ireland employment legislation and compliance requirements.
Able to operate within a complex, matrixed organisation.
Can manage multiple priorities while maintaining high service standards.
Robust working knowledge of Workday, Salesforce, Excel, PowerPoint, Word, Teams, and Copilot.
Experience supporting process optimisation, automation, and operational efficiency initiatives.

Ownership and Delivery

Takes accountability for delivering accurate, timely, and high-quality outcomes.
Works independently while managing competing priorities effectively.
Maintains current knowledge of relevant policies, legislation, and processes.

Problem Solving

Uses data and insight to identify trends, resolve issues, and recommend practical solutions.
Demonstrates critical thinking when managing complex or sensitive cases.

Communication and Employee Support

Communicates clearly, professionally, and with empathy.
Adapts communication style to meet the needs of different audiences.
Manages sensitive conversations with confidence and discretion.

Collaboration

Builds productive working relationships across HR, Shared Services, and business teams.
Partners effectively with stakeholders to deliver positive employee outcomes.

Integrity and Risk Awareness

Exercises sound judgement and maintains confidentiality.
Identifies, escalates, and mitigates risks appropriately.
Operates in accordance with company policies, regulatory requirements, and ethical standards.

Benefits of working at Bank of America:

Private healthcare for you and your family plus an annual health screen to help you manage your physical wellness with the option to purchase a screen for your partner
Competitive pension plan, life assurance and group income protection cover if you become unable to work as a result of a disability or health reasons
20 days of back-up childcare including access to school holiday clubs and 20 days of back-up adult care per annum
The ability to change your core benefits as well as the option of selecting a variety of flexible benefits to suit your personal circumstances including access to a wellbeing account, travel insurance, critical illness etc.
Access to an emotional wellbeing helpline, mental health first aiders and virtual GP services.
Access to an Employee Assistance Program for confidential support and help for everyday matters
Ability to donate to charities of your choice directly through payroll and the bank will match your contribution
Opportunity to access our Arts & Culture corporate membership program and receive discounted entry to some of the UK’s most iconic cultural institutions and exhibitions.
Opportunity to give back to your community, develop new skills and work with new groups of people by volunteering in your local community.

Bank of America:

Good conduct and sound judgment is crucial to our long term success. It’s important that all employees in the organisation understand the expected standards of conduct and how we manage conduct risk. Individual accountability and an ownership mind-set are the cornerstones of our Code of Conduct and are at the heart of managing risk well.

We are an equal opportunities employer and ensure that no applicant is subject to less favourable treatment on the grounds of sex, gender identity or gender reassignment, marital or civil partner status, race, religion or belief, colour, nationality, ethnic or national origins, age, sexual orientation, pregnancy or maternity, socio-economic background, responsibility for dependants or physical or mental disability. The Bank selects candidates for interview based on their skills, qualifications and experience.

We strive to ensure that our recruitment processes are accessible for all candidates and encourage any candidates to tell us about any adjustment requirements

Apply Now

Refine Your Search

data management jobs in ellesmere, shr

Service Delivery Consultant, Life Event Services (EMEA)

Brand & Communications Lead

Patient Services Supervisor

Business Operations Administrator

Administrative Assistant

SEO Assistant

Product Manager - Data Products

Senior SEO Executive / SEO Executive

Administrative Assistant

Personal Assistant - Admin

Customer Service Administrator (Legal Services) - Shrewsbury

Office Administrator

Farm Animal Co-ordinator

Product Manager - Search Relevance & Ranking

Assistant Costing Manager

Junior IT Service Desk Representative (Apprentice)

Digital Marketing Assistant Manager

Purchase Ledger Assistant

Warehouse Day Shift Supervisor

Technical Coordinator

I want to receive the latest job alerts for data management in ellesmere, shr

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