Client services Work, Jobs in Kentish Town (with Salaries)

IT Support Analyst – Client Services & Monitoring
GroupNexus —Hampstead
- Windows
- Project management
- Agile
Sales Assistant
GrowthPoint Partners —Shoreditch High Street
- £26,420.00 - £33,453.95 a year
- Full-time
- Bilingual
- Microsoft Word
- Microsoft Outlook
Quick apply
Receptionist
Portico Corporate Reception Management —London
- £32,960 a year
- Full-time
- Customer service
- Communication skills
- Annual leave
- Life insurance
Quick apply
8d
Receptionist
APPI Clinics —London
- £27,000 a year
- Full-time
- English
- Microsoft Office
- Administrative experience
- Health & wellbeing programme
- Employee discount
Quick apply
11d
IT Helpdesk Officer
Single Homeless Project —London
- £29,029.00 - £31,146.38 a year
- Full-time
- Microsoft Office
- Organisational skills
- IT
- Annual leave
- Employee discount
Quick apply
Dog Walker / Hampstead & Regents Park
Dog Shepherds —Hampstead Heath
- £80 - £120 a day
- Part-time
- Customer service
- English
- In-person
Quick apply
7d
Receptionist & Administrator
Portico Corporate Reception Management —London
- £36,954 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Life insurance
Quick apply
Salon Receptionist & Consultant
A-List Lace Hair —London
- From £15 an hour
- Part-time
- Customer service
- English
- Administrative experience
Quick apply
Client Advisor
eight luxuries ltd —London
- £100 - £200 a day
- Part-time
- Spanish
- Sales
- Customer service
- Store discount
- Profit sharing
Quick apply
13d
VIP Meet & Greet Services Agent - London St Pancras International Railway Station
WELL'COM RAIL —London
- From £2,300 a month
- Weekend availability
- Hospitality
- Customer service
- English
Quick apply
Client & Project Coordinator
Holloways of Ludlow Design & Build Ltd —Richmond
- £30,000 - £40,000 a year
- Full-time
- AutoCAD
- In-person
- Leadership
- Health & wellbeing programme
- Annual leave
Quick apply
11d
Part Time Front of House Staff/Sandwich Maker
Dal Fiorentino —London
- From £13 an hour
- Part-time
- Customer service
- In-person
- Flexitime
- Employee discount
Quick apply
18h
Call Agent
AI HOMESHARE LTD —Mayfair
- £24,420.00 - £38,479.80 a year
- Part-time
- Bilingual
- Spanish
- Customer service
Quick apply
14d
Office Administrator/Sales Administrator/PA
Everything Hotels —London
- £13 - £14 an hour
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
7d
Customer Experience Associate
KITH —London
- £14.42 an hour
- Part-time
- Customer service
- Communication skills
- Retail sales
Receptionist
Amplify Guest Services —Green Park Station
- £33,500 a year
- Full-time
- Microsoft Word
- Hospitality
- Microsoft Outlook
Quick apply
6d
Business Support Officer
BARISTAINLONDON CAFE LTD —Holloway
- £41,700 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Hospitality
- Annual leave
Quick apply
12d
Receptionist and Hospitality Host
Portico Corporate Reception Management —London
- £35,000 a year
- Full-time
- Customer service
- Organisational skills
- Front desk
- Annual leave
- Life insurance
Quick apply
1d
Retail Sales Associate (Part-Time) - Carnaby Street
RIXO —London
- Part-time
- Sales
- Communication skills
- Employee discount
- Referral programme
Care Worker - Camden
Hartwig Care —London
- £14.80 an hour
- Weekend availability
- Communication skills
- Paid training
- Annual leave
Quick apply

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IT Support Analyst – Client Services & Monitoring

GroupNexus -
Hampstead

Apply Now

Job details

Qualifications

Windows
Technical support
Project management
IT support
Project management methodology
Agile

Full job description

IT Support Analyst – Client Services & Monitoring – Hampstead/ Hybrid – Competitive Salary

About us:

GroupNexus is an established, leading operator in the parking management sector. We are innovative, industry leading and a forward-thinking company that has an exceptional culture with strong values and a hunger for growth. We are a company with a real family feel and we want people who thrive on responsibility and have a strong desire to grow and excel. The aim is simple: we seek like-minded, talented and ambitious individuals who want to be part of our exciting journey.

About the role:

The ANPR Technical Support Analyst role is responsible for providing first/ second line support to both internal and external customers for a range of solutions. This is an exciting opportunity for a candidate looking to improve their
technical support skills and experience. Working within a fast-paced and dynamic team, you will play a key role in expanding the business with a significant improvement strategy, playing a key part in achieving the goals defined within our client’s strategy.

You will be supporting 1000+ remote sites as well as having responsibility for dispatching engineers to site to resolve issues. A good technical understanding is important as you will be helping to configure hardware and provide support for troubleshooting issues and supporting engineers onsite. Completing daily checks of the system will be part of your routine as well as monitoring all incoming alerts using various tools and whilst there will be predefined actions for some tasks, an overall understanding and willingness to explore will be
required to troubleshoot to get to the bottom of the issue. This position includes performing 1st and 2nd level troubleshooting, manual alert analysis and resolving issues.

Key Accountabilities:

Daily management of support tickets
Daily Checks
Compiling reports/ ad-hoc reports
Resolving tickets to SLA
On-site equipment sign-off
Ability to coordinate across teams, working closely with peers to deliver on SLA’s
Advanced skills in troubleshooting and analysis, networking, applications and systems
Proactively contacting clients, contractors and stakeholders as a part of incident management
Troubleshooting hardware\software issues
Management of 3rd party suppliers
Escalation of issues to the 2nd/ 3rd line support operatives
Analysis and monitoring of site data feeds across various platforms
Responding to daily client email/telephone support requests and queries
Commissioning of new sites and solutions
Analysis of site data including visits, vehicle movements, permits and potential offenses
Provision of remote assistance to field service engineers

Technical Skills Required:

Understanding of Windows operating systems from XP onwards
Understanding of network topology and communication services
Proven methodical approach to fault diagnosis
Previous experience within an IT support environment
Experience with specific project management methodologies like PRINCE2 or Agile.
Knowledge of specific industry or organizational procedures.
Experience in a fast-paced, innovative project environment.

GroupNexus is a fun and supportive environment to work and as an employer we invest heavily in our team. Career development is important, and we strive to offer our employees a work place where they feel valued and appreciated. For more information please contact [email protected]

Please note: This is not an exhaustive list of requirements. Additional functions and requirements may be assigned by supervisors as deemed appropriate. For more information on this or other vacancies including supervisors, car park attendants and other vacancies, please contact [email protected] including your name, address and telephone number.

Apply Now

Refine Your Search

client services jobs in kentish town

IT Support Analyst – Client Services & Monitoring

Sales Assistant

Receptionist

Receptionist

IT Helpdesk Officer

Dog Walker / Hampstead & Regents Park

Receptionist & Administrator

Salon Receptionist & Consultant

Client Advisor

VIP Meet & Greet Services Agent - London St Pancras International Railway Station

Client & Project Coordinator

Part Time Front of House Staff/Sandwich Maker

Call Agent

Office Administrator/Sales Administrator/PA

Customer Experience Associate

Receptionist

Business Support Officer

Receptionist and Hospitality Host

Retail Sales Associate (Part-Time) - Carnaby Street

Care Worker - Camden

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