Office assistant Work, Jobs in Killingworth, Nbl (with Salaries)

Customer Service & Office Administrator – Windows & Doors
Ramage Windows —Newcastle upon Tyne
- £25,420 - £35,000 a year
- Full-time
- Customer service
- Computer literacy
- Data entry
Quick apply
10d
Administrator / Receptionist - Morpeth and Ashington
William Purves Funeral Directors —Ashington
- From £23,725 a year
- Full-time
- Heavy lifting
- Customer service
- Organisational skills
- Free parking
- Health & wellbeing programme
Quick apply
8d
Office Administrator
Houghton Country Ltd —Heddon on the Wall
- £25,000 - £30,000 a year
- Full-time
- Inventory control
- Computer literacy
- English
- Free parking
- Employee discount
Quick apply
9d
Buying Admin Assistant
Disturbia —Cramlington
- Full-time
- Computer skills
- Communication skills
- Time management
- Annual leave
- Flexible schedule
Quick apply
10d
Administration Assistant
The Newcastle upon Tyne Hospitals NHS Foundation Trust —Newcastle upon Tyne
- £25,272 a year
- Full-time
- Data entry
- Typing
- Communication skills
3d
Receptionist
Jellyfish Energy —Newcastle upon Tyne
- £25,420 - £30,000 a year
- Full-time
- Microsoft Word
- Google Suite
- Microsoft Outlook
- Free parking
Quick apply
Dental Receptionist
Westmount Dental —Cramlington
- £13.26 an hour
- Part-time
- Sales
- Cleaning
- In-person
- Employee discount
- Bereavement leave
Quick apply
11d
Receptionist
PDSA —Sunderland
- £13.47 - £13.87 an hour
- Part-time
- Word processing
- Front desk
- Communication skills
- Employee assistance programme
- Employee discount
7d
Veterinary Receptionist
METROVETS —Newcastle upon Tyne
- £24,100 a year
- Full-time
- Customer service
- Laboratory experience
- Front desk
- Free parking
- Employee discount
Quick apply
Spa Receptionist
Matfen Hall Hotel —Matfen
- £13.50 an hour
- Full-time
- Microsoft Word
- Microsoft Outlook
- Hotel
- Free parking
- Employee discount
Quick apply
Hotel Receptionist
Holiday Inn Newcastle South —Boldon Colliery
- £12.71 an hour
- Part-time
- Microsoft Word
- Microsoft Excel
- Customer service
- Employee discount
- Gym membership
Quick apply
Administration Assistant
Jackson Lift Services Limited —Newcastle upon Tyne
- Full-time
- Microsoft Word
- Microsoft Outlook
- Data entry
- Free parking
- Health & wellbeing programme
Quick apply
9d
Office Administrator
Classic Plumbing And Heating Ltd T/a CPH Retrofit —Hebburn
- £23,000 - £26,000 a year
- Full-time
- CRM software
- Administrative experience
- Supervising experience
Quick apply
Medical Receptionist
Crawcrook Medical Centre —Ryton
- From £13 an hour
- Part-time
- Customer service
- Computer literacy
- English
- Free parking
Quick apply
12d
Receptionist
NTW Solutions —Newcastle upon Tyne
- £13.55 an hour
- Part-time
- Front desk
- Employee discount
3d
Dental Receptionist/Decontamination assistant
Saville Dental Practice —Newcastle upon Tyne
- £8.00 - £12.71 an hour
- Full-time
- Organisational skills
- Cleaning
- In-person
- Annual leave
Quick apply
12d
Office Assistant
Flair Blinds —Sunderland
- £13.50 an hour
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Google Suite
- Free parking
- Employee discount
Quick apply
2d
Office Administrator - Microsoft 365 & Learning Disability Support
Active Care Group —Durham
- Up to £14 an hour
- Part-time
- Experience working with individuals with disabilities
- IT
- Referral programme
Quick apply
Receptionist/Administrator
Talbot House Children's Charity —Newcastle upon Tyne
- From £21,547.50 a year
- Part-time
- Microsoft Word
- Administrative experience
- Accounting
- Free parking
- Annual leave
Quick apply
Administration Assistant
Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust —Newcastle upon Tyne
- £25,272 a year
- Full-time
- Data entry
- Organisational skills
- Front desk
2d

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office assistant jobs near killingworth, nbl

Customer Service & Office Administrator – Windows & Doors

Ramage Windows
Newcastle upon Tyne

Quick apply

Job details

Full-time
£25,420 - £35,000 a year
10 days ago

Qualifications

Customer communication
Customer service call handling
Inbound customer enquiry call handling
Customer service
Computer literacy
Stakeholder liaison
Administrative support experience
Handling customer enquiries
Appointment booking and call handling
Client services
Data entry
Computer skills
Customer interaction
Order processing
Communication skills
Time management
Office experience

Full job description

Job Summary

Ramage Windows is looking for a confident, organised and proactive Customer Service & Office Administrator to join our busy office team.

This is an important customer-facing role within the business. You will be responsible for answering incoming calls, dealing with customer enquiries, booking installations and appointments, managing jobs through Business Pilot, sending invoices and ensuring customers are kept informed throughout the process.

We are looking for someone who is comfortable taking ownership of customer queries and finding solutions. There will always be experienced members of the team available to help, but we want someone who can use their own initiative and resolve day-to-day issues without needing to pass everything on.

Previous experience within the window and door industry would be highly advantageous, particularly for someone who already understands common window, door, installation and service issues.

Responsibilities

Answer incoming telephone calls and deal with customer enquiries professionally
Respond to customer emails and general enquiries
Book installations, surveys and service/remedial appointments
Liaise with customers to arrange and confirm suitable dates
Manage customer records and jobs using Business Pilot
Keep job notes, customer details and job statuses accurate and up to date
Send customer invoices and relevant paperwork
Deal with straightforward customer queries and problems
Identify what action is required when a customer reports an issue
Liaise with installers, surveyors and other members of the team when required
Follow customer queries and issues through to resolution
Prioritise your own workload and ensure outstanding actions are followed up
Take ownership of problems and resolve them independently where possible

What We're Looking For

Previous experience in a customer service, office administration or similar role
Confident and professional telephone manner
Strong computer skills and the ability to learn new systems
Good organisational and time-management skills
Excellent attention to detail
Ability to manage multiple jobs and priorities
A practical, common-sense approach to problem solving
Someone who is comfortable using their own initiative
Ability to work independently while also being part of a team
Good written and verbal communication skills

Industry Experience

Previous window and door industry experience would be highly advantageous.

We would be particularly interested in applicants who have previously worked within window and door customer service, installations, service/remedials, order processing or a similar office-based role.

Knowledge of common window and door products, hardware and service issues would be a significant advantage, as we are looking for someone who can eventually resolve many routine customer queries themselves.

Previous experience using Business Pilot would also be a significant advantage, although training can be provided.

What We Offer

Full-time, permanent position
Competitive salary based on experience
Training on our systems and processes
Support from an experienced team
Varied day-to-day workload
Opportunity to develop your knowledge and responsibilities
Established family-run business

We are looking for someone reliable and proactive who enjoys dealing with customers, solving problems and getting things done.

Pay: £25,420.00-£35,000.00 per year

Application question(s):

Do you have previous experience working within the window and door industry?
Have you previously used Business Pilot?
How many years of experience do you have in customer service or office administration?
Are you comfortable dealing with customer queries and taking ownership of problems through to resolution?

Work Location: In person

Quick apply

Refine Your Search

office assistant jobs in killingworth, nbl

Customer Service & Office Administrator – Windows & Doors

Administrator / Receptionist - Morpeth and Ashington

Office Administrator

Buying Admin Assistant

Administration Assistant

Receptionist

Dental Receptionist

Receptionist

Veterinary Receptionist

Spa Receptionist

Hotel Receptionist

Administration Assistant

Office Administrator

Medical Receptionist

Receptionist

Dental Receptionist/Decontamination assistant