Customer support & client services occupations Work, Jobs in Kilsyth, Stg (with Salaries)

Customer Services Coordinator
Heatsafe Heating Ltd —Falkirk
- £25,000 - £28,000 a year
- Part-time
- Remote
- Customer service
- English
- Administrative experience
Quick apply
11h
Customer Service Advisor
Barclays —Glasgow
- £26,700 a year
- Hybrid work
- Customer service
- Microsoft Office
- Administrative experience
Telephone Operator
GlasGO Cabs —Glasgow
- £12.71 an hour
- Part-time
- Customer service
- Computer skills
- In-person
Quick apply
6d
Retention Specialist
Canova Medical —Glasgow
- From £30,000 a year
- Full-time
- Microsoft Word
- Sales
- Customer service
Quick apply
8d
Customer Success Advisor - Glasgow
Chisholm Hunter Ltd —Glasgow
- £12.71 an hour
- Full-time
- Sales
- Employee discount
Quick apply
6d
Customer Service Advisor
Search Hiredonline —Glasgow
- £13.49 an hour
- Temporary
- Remote
- Customer service
- IT
11d
Customer Hire & Sales Coordinator
GAP Group —Glasgow
- Full-time
- Communication skills
Customer Service Team Manager 24/7 shift pattern
Barclays —Glasgow
- Weekend availability
- Hybrid work
- Banking
6d
Customer Service Assistant
Select Blinds —Coatbridge
- £12.71 an hour
- Part-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Free parking
- Store discount
Quick apply
1d
Client Service Team Leader 24/7 shift pattern
Barclays —Glasgow
- Weekend availability
- Hybrid work
- Continuous improvement
4d
Helpdesk Coordinator
OCS Group —Glasgow
- Overtime
- Customer service
- Microsoft Office
Quick apply
Client Services Manager
Nikos Apergis Business Solutions Ltd —Bathgate
- £2,800 - £3,900 a month
- Full-time
- In-person
- Communication skills
Quick apply
2d
Customer Service Advisor
Etex Group —Stirling
- Customer service
- ERP systems
- Microsoft Office
12d
Applicant Contact Advisor (Fixed Term Appointment)
Ministry of Justice —Glasgow
- £20,001 - £30,000 a year
- Part-time
- Hybrid work
- Administrative experience
- Presentation skills
- Communication skills
- Annual leave
- Employee discount
7d
Customer Service Advisor
Olleco —Coatbridge
- £27,497.60 a year
- Management
- Customer service
- Communication skills
- Employee assistance programme
Quick apply
11d
Customer Support Advisor
Concentrix —Larbert
- £12.75 an hour
- Full-time
- Customer service
- Computer literacy
- English
- Annual leave
- Employee discount
Customer Service Admin
Search Hiredonline —Glasgow
- £14 an hour
- Temporary
- Customer service
- Administrative experience
- Annual leave
11d
Helpdesk Coordinator
Equans —Bellshill
- £14,664 - £15,392 a year
- Part-time
- Customer service
- Annual leave
- Employee assistance programme
Customer Onboarding Specialist
Firefish Software —Glasgow
- £35,000 - £40,000 a year
- Remote
- Human resources
- Employee discount
- Flexible schedule
Quick apply
1d
Customer Service Assistant
NEON DEVELOPMENTS LIMITED —Glasgow
- £14 - £16 an hour
- Full-time
- Hospitality
- Customer service
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
3d

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customer support & client services occupations jobs near kilsyth, stg

Customer Services Coordinator

Heatsafe Heating Ltd
Falkirk

Quick apply

Job details

Part-time
£25,000 - £28,000 a year
11 hours ago

Benefits

Company pension

Qualifications

Customer service
English
Administrative experience
Organisational skills
Phone etiquette
Communication skills

Full job description

Customer Services Coordinator – Part Time, 22.5 hours a week, £25-28k pro-rata Falkirk (home based)

About the Role:

We are a small plumbing and heating business rooted in strong values and committed to providing top-quality service to our customers.

Due to significant growth driven by a growing reputation for excellence and customer satisfaction we are seeking an experienced Customer Services Coordinator.

As part of this enthusiastic and tight-knit team, you'll have the opportunity to contribute to the ongoing development and success of the business, while enjoying support and camaraderie.

You will play a crucial role in ensuring exceptional customer service and operational efficiency. As the primary point of contact for customer enquiries, you'll manage job scheduling, the ordering of materials, and provide essential administrative support.

The business is in the process of implementing a new job management system, ServiceM8, therefore the ideal candidate would have experience of this system or one that is similar.

The role is home based and we envisage the role becoming full time as the business continues to grow over the next 6 months.

Key Responsibilities:

Handle customer enquiries via phone, email, and in-person, providing accurate information on services, pricing, and scheduling using ServiceM8.
Coordinate and schedule jobs for our plumbing and heating team, optimising resource allocation and ensuring effective communication with customers about appointments.
Manage the procurement of materials and supplies, including vendor sourcing, order placement, and delivery tracking.
Provide comprehensive administrative support, including preparing quotes, maintaining records, updating databases, and generating reports.
Conduct post-service follow-ups with customers to ensure satisfaction and address any concerns.
Organise and maintain electronic and paper files for customer enquiries, job schedules, and material orders.
Collaborate with engineers, management, and suppliers to ensure smooth operations and clear communication.

Qualifications:

Proven experience in customer service or administrative support, ideally within the construction or trade industries.
Excellent verbal and written communication skills, with a talent for engaging effectively with customers and colleagues.
Strong organisational skills, meticulous attention to detail, and the ability to juggle multiple tasks efficiently.

If you are proactive and passionate about customer service, with excellent organisational skills, we would love to hear from you!

Why Join Us

Competitive salary £25,000 - £28,000 pro-rata
20 days holiday pro-rata
Pension
Be part of a small, supportive team where your ideas and input truly make a difference.
Help shape the growth of a business that values quality, teamwork, and innovation.

Pay: £25,000.00-£28,000.00 per year

Application question(s):

Do you have experience of working from home?
Do you have the capacity to do full time hours in the near future?

Work Location: Remote

Quick apply

Refine Your Search

customer support & client services occupations jobs in kilsyth, stg

Customer Services Coordinator

Customer Service Advisor

Telephone Operator

Retention Specialist

Customer Success Advisor - Glasgow

Customer Service Advisor

Customer Hire & Sales Coordinator

Customer Service Team Manager 24/7 shift pattern

Customer Service Assistant

Client Service Team Leader 24/7 shift pattern

Helpdesk Coordinator

Client Services Manager

Customer Service Advisor

Applicant Contact Advisor (Fixed Term Appointment)

Customer Service Advisor

Customer Support Advisor

Customer Service Admin

Helpdesk Coordinator

Customer Onboarding Specialist

Customer Service Assistant

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