customer experience manager Work, Jobs in maghull, msy (with Salaries)

Office Manager
Mahood Marquees —St Helens
- £25,000 - £40,000 a year
- Full-time
- CRM software
- Hospitality
- Customer service
- Free parking
- Flexitime
Quick apply
5d
Customer Service Representative
William Hill —Liverpool
- £12.75 an hour
- Part-time
- Customer service
- Employee discount
Customer Service Manager - Maghull
Morrisons —Liverpool
- Hospitality
- Team management
- Employee discount
Quick apply
General Manager
The Royal Oak Aughton —Ormskirk
- Up to £40,000 a year
- Full-time
- Hospitality
- Customer service
- In-person
- Free parking
Quick apply
1d
Guest Experience Manager
Forest Holidays —Frodsham
- Up to £40,000 a year
- Full-time
- Management
- Customer service
- Microsoft Office
- Employee discount
Quick apply
3d
Admissions Assistant
Edge Hill University —Ormskirk
- £24,215 - £25,804 a year
- Full-time
- Hybrid work
- Microsoft Office
- University
- Annual leave
- Employee assistance programme
5d
Merchandiser - Ormskirk
Smiths News —Ormskirk
- £12.71 - £14.24 an hour
- Part-time
- Merchandising
- Communication skills
Operations Manager - Aintree Racecourse - The Jockey Club Experience
Levy —Liverpool
- £35,000 a year
- Full-time
- Hospitality
- Sales
- Food service
- Annual leave
- Employee assistance programme
14d
Station Duty Manager
Merseyrail —Liverpool
- £44,858 a year
- Full-time
- Travel
- AI
- Leadership
- Employee discount
Quick apply
4d
Leasehold & Shared Ownership Officer
West Lancashire Borough Council —Ormskirk
- £34,434 - £36,363 a year
- Full-time
- Analysis skills
- Communication skills
- Annual leave
Operations Manager - Lefties Liverpool NEW OPENING
INDITEX —Liverpool
- Full-time
- Employee discount
Quick apply
Trading Manager
Morrisons —Ormskirk
- Hospitality
- Team management
- Employee discount
Quick apply
Client Manager - Events
Showforce —Liverpool
- £25,000 - £28,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Office
Quick apply
Customer Service Manager
Chemist4U —Skelmersdale
- Weekend availability
- Customer service
- Analysis skills
- Communication skills
- Annual leave
- Employee discount
Supervisor
Holland & Barrett —Ormskirk
- £14 an hour
- Weekend availability
- Customer service
- Leadership
- Store discount
- Employee assistance programme
10d
HR Business Lead
Parkhaven Trust —Maghull
- £35,767 a year
- Part-time
- Microsoft Office
- Bachelor's degree
- Human resources
- Free parking
- Life insurance
Quick apply
3d
Social Media and Lettings Assistant (Student Accommodation) - Part Time
McComb Property Company —Ormskirk
- From £25,000 a year
- Part-time
- Hospitality
- Social media management
- Bachelor's degree
- Flexible schedule
Quick apply
Welcome & Service Team Member
National Trust —Liverpool
- £13.25 an hour
- Weekend availability
- Free parking
- Employee assistance programme
12d
Team Member 1
pladis —Aintree
- Full-time
- English
1d
Regional Service Supervisor
Atlas Copco Group —Skelmersdale
- Hybrid work
- Customer service
- Organisational skills
- In-person

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Office Manager

Mahood Marquees
St Helens

Quick apply

Job details

Full-time | Part-time upon request
£25,000 - £40,000 a year
5 days ago

Benefits

Free parking
Casual dress
Flexitime
Work from home
On-site parking

Qualifications

CRM software
Hospitality
Email marketing
Customer service
Microsoft Office
Administrative experience
IT
Office experience

Full job description

About Us

Mahood Marquees is a well-established marquee hire company delivering high-quality marquees for weddings, private parties, corporate events, and special occasions. As we continue to grow, we're looking for a proactive and organised Office Manager to play a central role in the day-to-day running of our business.

The Role

This is a varied and important role at the heart of our operation. You'll be the first point of contact for customers, managing enquiries from first contact right through to event completion — and making sure every customer has a brilliant experience along the way.

A key focus of this role will be taking ownership of our CRM system — implementing, managing, and maintaining it to keep track of leads, quotations, bookings, and customer communications. If you love keeping things organised and enjoy working with systems and technology, this could be the perfect fit.

Key Responsibilities

Managing customer enquiries professionally from initial contact through to booking and beyond
Implementing, managing, and maintaining a CRM system to track leads, follow-ups, quotations, and bookings
Following up enquiries and sales leads in a timely and organised way
Preparing and sending quotations, correspondence, and customer information
Answering phone calls and responding to emails in a friendly and professional manner
Managing customer satisfaction surveys to gather feedback and help improve the customer experience
Keeping customer records, booking information, and internal systems accurate and up to date
Supporting the management team with scheduling, planning, and operational admin
Assisting with email marketing campaigns where required
Helping to improve office processes and customer communication procedures

About You

Experience in office administration, office management, or a similar role
Hands-on experience using or implementing a CRM system — this is essential
Strong IT skills including Microsoft Office and general office software
Confident communicating with customers by phone and email
Proactive, reliable, and able to work independently
A background in events, hospitality, or weddings is desirable but not required

What We Offer

A varied, pivotal role within a growing family business
The opportunity to help shape and improve our systems and processes
A friendly and supportive working environment
Competitive salary based on experience
A long-term opportunity for the right person

Location: Rainford, Merseyside WA11 8HP

Hours: Full time or Part Time – can be flexible

Salary: 25-40k, dependent on experience

To apply, please send your CV and a short covering letter explaining why you'd be a great fit to [email protected]

Pay: £25,000.00-£40,000.00 per year

Benefits:

Casual dress
Flexitime
Free parking
On-site parking
Work from home

Work Location: In person

Quick apply

Refine Your Search

customer experience manager jobs in maghull, msy

Office Manager

Customer Service Representative

Customer Service Manager - Maghull

General Manager

Guest Experience Manager

Admissions Assistant

Merchandiser - Ormskirk

Operations Manager - Aintree Racecourse - The Jockey Club Experience

Station Duty Manager

Leasehold & Shared Ownership Officer

Operations Manager - Lefties Liverpool NEW OPENING

Trading Manager

Client Manager - Events

Customer Service Manager

Supervisor

HR Business Lead

Social Media and Lettings Assistant (Student Accommodation) - Part Time

Welcome & Service Team Member

Team Member 1

Regional Service Supervisor

I want to receive the latest job alerts for customer experience manager in maghull, msy

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