Business support Work, Jobs in Pangbourne, Brk (with Salaries)

Customer Services Executive
Healthxchange —Reading
- Up to £30,000 a year
- Monday to Friday
- Hybrid work
- Microsoft Office
- Organisational skills
- IT
- Employee assistance programme
- Employee discount
Quick apply
Procurement & Stores Coordinator
Orbital Astronautics Ltd —Reading
- £25,000 - £30,000 a year
- Full-time
- ERP systems
- IT
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
1d
Assistant Manager
STUDY PLUS TUITION CENTRE —Reading
- £26,500 - £27,500 a year
- Full-time
- Sales
- English
- Organisational skills
Quick apply
6d
Payments Administrator
MotorEasy —Reading
- From £25,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Referral programme
Quick apply
1d
Marketing Assistant
LGFL Ltd —Reading
- £26,000 - £30,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
- Work from home
Quick apply
Customer Support Specialist / Planning Co-ordinator
Talboys Utility Services (Oxford), (TUSO) —Oxford
- £25,000 - £28,000 a year
- Full-time
- Microsoft Office
- Analysis skills
- IT
- Store discount
- Employee discount
Quick apply
Customer Excellence co-ordinator
NGRE LTD —Witney
- £30,000 - £38,000 a year
- Full-time
- CRM software
- Customer service
- Travel
- Free parking
- Annual leave
Quick apply
2d
Business Support Assistant (Commercial & Operations)
Certino —Farnborough
- £28,000 a year
- Hybrid work
- Microsoft Excel
- English
- IT
- Work from home
Quick apply
4d
Events Co-ordinator
Hurley House Hotel —Maidenhead
- £35,000 a year
- Full-time
- Hospitality
- Microsoft Office
- Hotel
- Free parking
Quick apply
Quality Assurance Administrator
Externiture Ltd —Thatcham
- £16.64 an hour
- Temporary
- Microsoft Word
- Microsoft Excel
- Microsoft Office
- Free parking
Quick apply
22h
After Sales Assistant
Manamanx Limited —Thatcham
- From £13.80 an hour
- Part-time
- Salesforce
- Analysis skills
- Financial services
- Free parking
Quick apply
20h
Customer Support Advisor - Validations
Hellios Information Limited —Oxford
- £26,250 - £27,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Customer service
- Computer literacy
- Free parking
- Work from home
Quick apply
11d
Estate and Business Administrator
Stonor Park —Henley on Thames
- £28,000 - £30,000 a year
- Full-time
- Management
- Administrative experience
- Organisational skills
- Free parking
Quick apply
23h
Estate Agent
The Property Experts —Newbury
- £8,400 a month
- Remote
- Sales
- Administrative experience
Quick apply
Retail Optical Assistant
Vision Express —Pangbourne
- Full-time
- Communication skills
Internal Communications & Engagement Co-ordinator
The Old Station Nursery —Theale
- £35,000 a year
- Full-time
- Microsoft Powerpoint
- Organisational skills
- Communication skills
- Employee discount
- Referral programme
Quick apply
3d
International Future Leadership Programme
MCFT —Maidenhead
- £35,000 a year
- Full-time
- Hospitality
- Sales
- Business development
- Life insurance
- Referral programme
Quick apply
Events Operations Coordinator (Part-Time)
Lumos Experiences —Reading
- £16 an hour
- Part-time
- Hospitality
- Bar
- Microsoft Excel
Quick apply
1d
Production Administrator - SWA Works
SABETI WAIN AEROSPACE LTD —High Wycombe
- Full-time
- Microsoft Word
- Microsoft Excel
- English
- Free parking
- Health & wellbeing programme
Quick apply
New Business Manager
Northgate Vehicle Hire —Reading
- £35,000 - £40,000 a year
- Travel
- Annual leave
- Employee discount
Quick apply

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business support jobs near pangbourne, brk

Customer Services Executive

Healthxchange -
Reading

Quick apply

Job details

Up to £30,000 a year

Benefits

Company pension
Employee assistance programme
Employee discount

Qualifications

Microsoft Office
Organisational skills
IT
Customer support
Communication skills
Time management

Full job description

Customer Services Executive

Location: Reading, Hybrid

Reporting to: Customer Services Manager

Salary: up to £30,000 pa, plus discretionary annual performance bonus

Work schedule: Our Customer Services department is open Monday to Friday 8am to 6pm. Your shift will be scheduled either 8am to 5pm or 9am to 6pm.

About Us:

Founded in 2000, Healthxchange is the leading supplier of medical aesthetic products and services to professionals across the UK & Ireland. Healthxchange proudly partner with award-winning brands including Obagi Medical, Medik8 and Jane Iredale to strategically commercialise their products in market. We currently supply over 9,000 clinics with a full range of products (Skincare, Injectables, Energy-based devices) and services (software & education) to support their 360 business needs. The company offers a dynamic environment for innovation and growth in the medical aesthetic space.

About the role:

We’re looking for a dynamic, people-focused individual to join our Customer Services team and play a key role in delivering outstanding support across phone, email, and live chat. You’ll help create exceptional customer experiences while contributing to the continued success and growth of Healthxchange.

Requirements:

Excellent understanding of what a great customer experience is.
Previous experience in a Customer Support or Contact Centre environment.
Strong organisational skills and able to work to deadlines and deliver results under pressure.
High attention to detail with a focus on quality.
Excellent email writing skills.
Ability to work under pressure in a fast-paced environment, whilst being flexible and adaptable.
Self-motivated, with the ability to work under minimal supervision.
Excellent time management capability.
Proven communication skills, and confident telephone manner.
IT skill such as Microsoft Office and CRM systems (Salesforce desirable)

Responsibilities:

Act as a customer champion, always delivering an excellent customer experience and support with increasing our customer satisfaction and retention.
Take ownership of customer queries, working with internal stakeholders to investigate and provide a full resolution for the customer.
Ensure orders are processed promptly and accurately, adhering to company Standard Operating Procedures and all compliance requirements.
Liaise with external third-party suppliers e.g. delivery companies to investigate and resolve customer delivery issues.
Investigate and respond to customer complaints, providing a resolution in line with customer expectations and in line with company policies.
Ensure customer emails, phone calls and Live Chats are responded to within agreed department response times.
Act as a brand ambassador when interacting with customers, consistently demonstrating high levels of integrity, diligence, and professionalism.
Always act as a team player, working with your colleagues to achieve department goals and objectives.
Maintain accurate records within our customer database and CRM system.
Support with initiatives to upsell or promote HXP’s products or services.
Maintain an up-to-date knowledge of company products and procedures.
Provide support with ad-hoc projects and tasks as required.

Benefits

Company pension, annual performance bonus, 23 days holiday plus bank holidays (and increasing with service), staff discount, staff social events, access to Health Assured EAP.

Healthxchange is committed to creating a diverse and inclusive work environment. We are proud to be an equal opportunity employer, and we welcome and encourage applications from all qualified individuals regardless of race, colour, religion, sex, sexual orientation, gender identity, national origin, age, disability status, marital status, or any other legally protected status. All employment decisions are based on merit, qualifications, and business needs.

Work Location: Hybrid remote in Reading RG2 0NH

Quick apply

Refine Your Search

business support jobs in pangbourne, brk

Customer Services Executive

Procurement & Stores Coordinator

Assistant Manager

Payments Administrator

Marketing Assistant

Customer Support Specialist / Planning Co-ordinator

Customer Excellence co-ordinator

Business Support Assistant (Commercial & Operations)

Events Co-ordinator

Quality Assurance Administrator

After Sales Assistant

Customer Support Advisor - Validations

Estate and Business Administrator

Estate Agent

Retail Optical Assistant

Internal Communications & Engagement Co-ordinator

International Future Leadership Programme

Events Operations Coordinator (Part-Time)

Production Administrator - SWA Works

New Business Manager

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