Benefit specialist Work, Jobs in Peterborough, Eng (with Salaries)

Customer Service Advisor
The Vella Group —Peterborough
- £29,724.50 a year
- Full-time
- Customer service
- Communication skills
- Free parking
- Employee discount
Quick apply
Contact Centre Specialist
The Lettings Hub —Peterborough
- From £26,780 a year
- Full-time
- Hybrid work
- Microsoft Word
- Customer service
- English
- Free parking
- Work from home
Quick apply
Children's Home Support Worker (2 days on, 2 days off or 4days on/4days off)
Positive Steps (Specialist Care Services) Ltd —Peterborough
- Up to £13.03 an hour
- Full-time
- Childcare
- Experience working with children
- Driving
- Store discount
- Employee assistance programme
Quick apply
Customer Service Specialist
Travelex —Peterborough
- £13.50 an hour
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee assistance programme
- Employee discount
7d
Information And Advice Officer
Peterborough City Council —Peterborough
- £28,598 - £32,061 a year
- Annual leave
- Employee discount
1d
Insurance Consultant/Insurance Broker
Arcadian Group Limited —Peterborough
- £25,000 - £30,000 a year
- Full-time
- Customer service
- Data entry
- IT
- Annual leave
- Referral programme
Quick apply
14d
HR Advisor - Health and Social Care
Glenholme Healthcare Ltd —Peterborough
- £27,000 - £30,000 a year
- Full-time
- Microsoft Office
- Travel
- Human resources
Quick apply
Sub Agent
M Group —Peterborough
- Civil engineering
- Team management
- Leadership
- Annual leave
- Employee assistance programme
Tutor – Health and Social Care Training
Centra Training —Peterborough
- Up to £38,000 a year
- Full-time
- English
- Maths
- Education
- Flexitime
- Work from home
Quick apply
7d
Tesco Colleague - Peterborough Extra
Tesco UK —Peterborough
- £13.28 - £14.55 an hour
- Full-time
1h
Mobile bin cleaning specialist
WashABin ltd —Peterborough
- £12.71 - £12.81 an hour
- Part-time
- Customer service
- English
- Communication skills
- Flexible schedule
Quick apply
English Tutor
In Toto Ed LTD —Peterborough
- £22,601 - £45,352 a year
- Full-time
- English
- Organisational skills
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
10d
Service Support Specialist (3 Month fixed term contract)
M Group —Saint Ives
- Rotating shift
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee assistance programme
4d
Money Advice Caseworker
Citizens Advice Bedford & Mid Bedfordshire —Peterborough
- £25,989.08 a year
- Part-time
- Hybrid work
- Communication skills
Quick apply
2d
System Administrator
Anglian Water Services Ltd —Huntingdon
- £38,692 a year
- Full-time
- Laboratory experience
- Analysis skills
- IT
- Annual leave
7d
Retentions Executive
Hometree (Cover) - Customer Operations —Peterborough
- £26,000 a year
- Full-time
- Hybrid work
- Customer service
- Travel
- Communication skills
- Employee discount
Quick apply
Executive/Personal Assistant - US-Facing Hours, Kettering: Part Time or Full Time
Geo Expert Search —Kettering
- £30,000 - £35,000 a year
- Part-time
- Microsoft Office
- Administrative experience
- Organisational skills
- Free parking
Quick apply
Pupil Support Assistant
Parity Education and Careers Services Ltd —Chesterton
- £18.50 - £21.00 an hour
- Temporary
- Childcare
- Experience working with children
- In-person
Quick apply
5d
Major Projects Business Case Manager
Anglian Water Services Ltd —Peterborough
- £60,000 a year
- Full-time
- Hybrid work
- Project management
- No degree
- Mentoring
- Annual leave
Residential Care Worker
Silver Birch Care Holdings —Peterborough
- £27,497 a year
- Weekend availability
- Childcare
- Experience working with children
- Driving
- Employee assistance programme
- Referral programme

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benefit specialist jobs near peterborough, eng

Customer Service Advisor

The Vella Group -
Peterborough

Quick apply

Job details

Full-time
£29,724.50 a year

Benefits

Free parking
Company pension
Employee discount
Childcare
On-site parking

Qualifications

Customer service
Communication skills

Full job description

Customer Services Advisor

Peterborough

£29,724.50 per annum plus benefits

42.5 Hour week

About Us

The Vella Group is a leading accident repair specialist with over 30 years of experience helping customers get their vehicles safely back on the road. Renowned for our commitment to quality and customer service, we’ve grown to operate 20 sites across the UK — and we’re continuing to expand. This is an exciting time to join our team as we invest in innovation, growth, and our people.

The Role

We are looking for a proactive and customer-focused Customer Services Advisor to join our team. This role is key to delivering outstanding customer service in line with company policies and procedures. You will be the first point of contact for customers, ensuring queries are handled promptly and professionally while coordinating vehicle collections, deliveries, and courtesy cars.

Key Responsibilities

Deliver excellent customer service by understanding customer needs and expectations
Maintain a professional presence at the reception desk, dealing with customer queries efficiently
Handle dissatisfied customers calmly and escalate complaints to the General Manager or Production Manager when required
Create and manage job documentation, customer records, and follow-up systems
Arrange vehicle collections and deliveries, including courtesy vehicles
Issue courtesy cars following correct procedures and ensure all paperwork is completed accurately
Explain courtesy car controls, fuel requirements, insurance cover, excesses, and any additional contributions
Maintain up-to-date knowledge of insurance company policies, including courtesy car provision and labour rates
Ensure vehicles are not released until payment confirmation is received
Liaise with drivers to ensure paperwork is completed and transport schedules are followed
Work closely with the workshop, production manager, and assistants to monitor vehicle progress and update customers on completion times or delays
Assist customers with booking vehicles in for repair when required
Ensure all customer portals are kept accurate and up to date
Carry out general administrative duties, including end-of-day cash handling
Adhere to all company policies, procedures, and SLA requirements

About You

Strong communication and customer service skills
Calm and professional when dealing with complaints or challenging situations
Highly organised with excellent attention to detail
Confident using computer systems and online portals
Able to work well as part of a team and liaise with multiple departments
Previous customer service or automotive/insurance experience is desirable but not essential

Benefits

33 days’ holiday (including bank holidays)
Comprehensive internal and external training
Pension scheme and death-in-service insurance
Enhanced maternity and paternity pay
Perkbox – access to hundreds of discounts and rewards
MediCash – free healthcare scheme
Childcare vouchers or workplace nursery benefit
Free on-site parking
Uniform provided

Quick apply

Refine Your Search

benefit specialist jobs in peterborough, eng

Customer Service Advisor

Contact Centre Specialist

Children's Home Support Worker (2 days on, 2 days off or 4days on/4days off)

Customer Service Specialist

Information And Advice Officer

Insurance Consultant/Insurance Broker

HR Advisor - Health and Social Care

Sub Agent

Tutor – Health and Social Care Training

Tesco Colleague - Peterborough Extra

Mobile bin cleaning specialist

English Tutor

Service Support Specialist (3 Month fixed term contract)

Money Advice Caseworker

System Administrator

Retentions Executive

Executive/Personal Assistant - US-Facing Hours, Kettering: Part Time or Full Time

Pupil Support Assistant

Major Projects Business Case Manager

Residential Care Worker

I want to receive the latest job alerts for benefit specialist in peterborough, eng

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