& scheduling Work, Jobs in Plymouth, Eng (with Salaries)

Customer Experience Advisor
Plymouth Community Homes —Plymouth
- £27,289 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Health & wellbeing programme
- Annual leave
Quick apply
13d
Customer Experience Advisor
plymouthcommunityhomes —Plymouth
- £27,289 a year
- No weekends
- Computer literacy
- Computer skills
- Annual leave
- Employee assistance programme
Reception & Business Administrator
HQW Aerospace —Plymouth
- Full-time
- Microsoft Office
- Administrative experience
- Recruiting
- Free parking
- Annual leave
Quick apply
2d
PA/Office Administrator
Hemisphere Rigging Services —Plymouth
- From £13 an hour
- Part-time
- Microsoft Outlook
- Driving
- Organisational skills
Quick apply
10d
Office Administrator
Cor-Heat Ltd —Plymouth
- £13 - £16 an hour
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- Google Suite
- Free parking
- Employee discount
Quick apply
Data Administrator
Glanville Environmental —Plymouth
- Full-time
- Data entry
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
10d
Assistant to Head of Operations (FTC)
Sartorius —Stonehouse
- Full-time
- Microsoft Powerpoint
- Administrative experience
- Organisational skills
- Free parking
- Annual leave
Digital Media Assistant
Felber Creative Agency —Plymouth
- £26,000 - £33,000 a year
- Part-time
- Social media management
- In-person
- Free parking
Quick apply
PA Administrator to the Managing Director
Ace Double Glazing —Plymouth
- £25,700 a year
- Full-time
- Microsoft Office
- Administrative experience
- Organisational skills
- Free parking
- Employee discount
Quick apply
Project Coordinator
AIS —Plymouth
- Up to £27,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
- Employee assistance programme
Gym Manager
Trident Fitness (SW) Ltd —Plymouth
- Up to £31,000 a year
- Full-time
- CRM software
- Organisational skills
- In-person
- Employee discount
- Gym membership
Quick apply
10d
Appointment Maker
Devonhealthcare Solutions LTD —Plymouth
- £13 - £15 an hour
- Part-time
- Spanish
- Computer literacy
- Salesforce
Quick apply
CRM Executive
Stripe & Stare Ltd —Plymouth
- £28,000 - £32,000 a year
- Full-time
- Hybrid work
- CRM software
- Marketing
- Data analysis skills
Quick apply
Office Administrator
Oak Builds SW Ltd —Menheniot
- £12.80 - £15.00 an hour
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- Google Suite
Quick apply
Solar PV Installation Manager
Simple Solar (SW) Ltd —Plymstock
- £45,000 - £50,000 a year
- Full-time
- CRM software
- Management
- Continuous improvement
Quick apply
2d
Financial Services Administrator (Experienced)
Sound Financial Management Ltd —Plymouth
- £27,000 - £35,000 a year
- Full-time
- Customer service
- Analysis skills
- Organisational skills
- Life insurance
Quick apply
Planner
Glanville Environmental —Plymouth
- Full-time
- Computer literacy
- Organisational skills
- Computer skills
- Referral programme
Quick apply
Administration & Systems Lead | Marldon Christmas Tree Farm
Marldon Christmas Tree Farm —Paignton
- Overtime
- Microsoft Excel
- Administrative experience
- Supervising experience
Quick apply
3d
Agent
Costain —Plymouth
- Full-time
- Engineering
- Microsoft Office
- Construction experience
Adult Psychotherapist, Counsellor or Psychologist – harleytherapy.com (Plymouth)
Harley Therapy —Plymouth
Quick apply

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Customer Experience Advisor

Plymouth Community Homes -
Plymouth

Quick apply

Job details

Permanent | Full-time
£27,289 a year
13 days ago

Benefits

Health & wellbeing programme
Cycle to work scheme
On-site gym
Free flu jabs
Annual leave
Company pension
Work from home
Company events
Employee assistance programme
Employee discount
Referral programme
Sick pay
On-site parking

Qualifications

Microsoft Word
Microsoft Outlook
Customer service
Computer literacy
Basic maths
UK GDPR
English
Microsoft Office Suite
General Data Protection Regulation (GDPR)
Computer skills
Customer support
Customer interaction

Full job description

Are you a passionate Customer Experience professional who wants to join us to help shape exceptional customer journeys while building your career with us?

About the role

In this role, you will play a key part in delivering a consistent, high-quality service to both our customers and colleagues. You’ll work within a Contact Centre environment, with a focus on resolving queries at the first point of contact wherever possible.

You will also support our Planning team by accurately using scheduling systems and related software, helping to ensure operatives’ diaries run smoothly and efficiently.

Working Hours
You’ll be part of a rota covering shifts between 07:00 and 20:00, including:

Early starts
Standard daytime hours
Later finishes

We aim to ensure fair and balanced scheduling for all team members.

✅ No weekend work
✅ No bank holiday working

What we’re looking for

We’re keen to hear from people who:

Have previous contract centre customer service experience
Are confident using IT systems, including Microsoft Office or similar tools, and can quickly learn new systems
Are passionate about delivering excellent customer service
Communicate with empathy, patience and respect at all times
Can work both independently and as part of a team
Are flexible to meet service needs within the rota provided
Have a good understanding of data protection (GDPR)
Are committed to equality, diversity and inclusive working practices

Please review the full JD for a breakdown of what you’ll be doing in this role, and what skills we are looking for.

About Plymouth Community Homes

We are the city’s largest social housing association, with over 16,000 properties providing homes for more than 35,000 people.

We are continuing to grow, with a strong focus on providing high-quality, affordable homes and delivering excellent services to our customers.

Our people are at the heart of what we do, and we are proud to offer a supportive and collaborative working environment.

What we can offer you

Excellent pension scheme with high employer contributions
Free, fully equipped onsite gym and changing facilities
3 days per year for volunteering through our Make a Difference scheme
25 days annual leave (rising to 30 days), plus bank holidays and option to buy/sell leave
Free Employee Assistance Programme, including counselling support
Free annual flu vaccination
Cycle to Work scheme
The opportunity to work in a vibrant part of the South West

We do not accept unsolicited applications or contact from recruitment agencies.

To Apply:

If you are interested in this fantastic opportunity, please select apply and complete our short form and upload your CV, aligning it to the person specification to demonstrate your knowledge, skills and experience to meet the requirements of the job.

For an informal discussion about this role, please contact Sarita Banyard, Customer Experience Manager on 07542502541.

Ready to take the next step? Apply now. Applications will be reviewed and shortlisted on an ongoing basis.

We are a committed Equal Opportunities employer. We welcome applications from suitably talented people from any community and background.

Living and Working in Plymouth

Pay: £27,289.00 per year

Benefits:

Company events
Company pension
Cycle to work scheme
Employee discount
Health & wellbeing programme
On-site parking
Referral programme
Sick pay
Work from home

Application question(s):

Do you have experience handling high volumes of customer enquiries efficiently?
Do you have experience in working to performance targets, including quality, accuracy and productivity?

Work Location: Hybrid remote in Plymouth PL6 5DH

Quick apply

Refine Your Search

& scheduling jobs in plymouth, eng

Customer Experience Advisor

Customer Experience Advisor

Reception & Business Administrator

PA/Office Administrator

Office Administrator

Data Administrator

Assistant to Head of Operations (FTC)

Digital Media Assistant

PA Administrator to the Managing Director

Project Coordinator

Gym Manager

Appointment Maker

CRM Executive

Office Administrator

Solar PV Installation Manager

Financial Services Administrator (Experienced)

Planner

Administration & Systems Lead | Marldon Christmas Tree Farm

Agent

Adult Psychotherapist, Counsellor or Psychologist – harleytherapy.com (Plymouth)

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