Customer services administrator Work, Jobs in Poole, Dor (with Salaries)

Office Administrator/Customer Service
The Home Building & Surveying Company —Bournemouth
- £26,000 - £29,000 a year
- Full-time
- Microsoft Word
- Computer literacy
- Project management
Quick apply
Office Administrator/Receptionist
New Forest Metal Work LTD —St. Leonards and St. Ives West
- From £14 an hour
- Part-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Google Suite
- Free parking
Quick apply
Care Home Administrator
Hamberley Care Homes —Poole
- £33,974.42 a year
- Full-time
- Hotel
- Administrative experience
- Human resources
- Free parking
- Annual leave
Office Admin Assistant
Direct Sand and Gravel —Poole
- £11 - £16 an hour
- Weekend availability
- Customer service
- English
- Administrative experience
- Free parking
Quick apply
9d
Receptionist (Fixed-term, Part-time)
Bournemouth University —Bournemouth
- £25,249 - £25,804 a year
- Part-time
- Hybrid work
- University
- Front desk
- Communication skills
- Annual leave
- Flexitime
11d
School Administrator
Chartwells —Poole
- £13.95 an hour
- Part-time
- Customer service
- Administrative experience
- Organisational skills
Wealth Management Administrator - Hybrid
Argentis Group Limited —Poole
- Full-time
- Hybrid work
- Administrative experience
- Financial services
- Communication skills
- Employee discount
Quick apply
Administrative Assistant
Poundbury Cancer Institute —Dorchester
- From £24,465 a year
- Full-time
- Word processing
- Computer literacy
- Writing skills
Quick apply
Service Improvement Administration
Farrow & Ball —Wimborne
- £25,843.27 a year
- Full-time
- Hybrid work
- Microsoft Word
- Continuous improvement
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Billings and Invoicing Administrator
InXpress —Portland
- From £28,000 a year
- Full-time
- Data entry
- Organisational skills
- School
- Free parking
Quick apply
4d
Logistics Administrator
I-Fulfilment —Christchurch
- Up to £28,500 a year
- Full-time
- Organisational skills
- Communication skills
- Free parking
- Annual leave
Quick apply
10d
Operations Administrator
Countrywide Parking Management Ltd —Bournemouth
- £30,000 - £35,000 a year
- Full-time
- Computer literacy
- Writing skills
- Administrative experience
Quick apply
9d
Receptionist - Bank
Bupa —Bournemouth
- £13.10 - £14.10 an hour
- Full-time
- Front desk
- Employee discount
- Gym membership
Quick apply
Administration Assistant
PMRS Consulting Ltd —Bournemouth
- £25,420.00 - £39,960.58 a year
- Temporary
- Microsoft Outlook
- Customer service
- Administrative experience
- Free parking
Quick apply
Administrator – Accountancy Services
Ward Goodman —Ferndown
- £26,000 a year
- Full-time
- Administrative experience
- Financial services
- School
- Free parking
- Annual leave
Quick apply
Customer Service & Operations Administrator
Forest Whole Foods —Christchurch
- £30,000 - £35,000 a year
- Full-time
- Bachelor's degree
- Computer skills
- Business
- Free parking
Office Administrator
Comer Homes Group —Portland
- From £13 an hour
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
- Free parking
Quick apply
Business Administrator / Receptionist
IMI plc —Poole
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
10d
Business Administrator / Receptionist
IMI Plc - Legacy Precision —Poole
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
11d
Veterinary Receptionist
Spring Corner Vets —Bournemouth
- Up to £28,288 a year
- Full-time
- Laboratory experience
- Administrative experience
- Front desk
Quick apply
12d

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customer services administrator jobs near poole, dor

Office Administrator/Customer Service

The Home Building & Surveying Company
Bournemouth

Quick apply

Job details

Permanent | Full-time | Fixed term contract
£26,000 - £29,000 a year

Qualifications

Microsoft Word
Sales support
Customer service call handling
Inbound customer enquiry call handling
Computer literacy
Process improvement
Email software
Complaint handling
Handling customer enquiries
Copy editing
Project management
Editing quality assurance passes
Client services
Customer interaction
Communication skills

Full job description

Who are we?

We are The Home Building & Surveying company based in Boscombe, Dorset. We specialise in damp proofing, wall coatings and building remedial works. We have an extensive network across the UK and carry out projects ranging from small domestic houses to large commercial properties.

Who are we looking for?

We are looking for an Office administrator & customer services to help run the day-to-day delivery of our customer services and internal processes based from our Boscombe based office.

What are the key responsibilities?

Reporting to office Admin manager;

Taking inbound phone calls and dealing with customer enquiries or directing/transferring calls.
Managing the main email inbox account and responding to customers or re-directing emails.
General ad hoc tasks (e.g. supporting with marketing or office admin) to help the smooth running of the business.
To support the sales teams by creating and sending quotations from templates and full survey reports on Adbobe PDF editor, Microsoft word importing photographs from surveyors etc so good basic computer skills are required.
Reviewing and proof reading work to a high standard.
Creating and sending our customers guarantee paperwork from templates.
Sending out letters/emails.
Support the overall office, sales & marketing team

Is there any specific experience, skills or qualifications needed?

All the necessary training will be given on the systems needed to fulfil these tasks but there are some upfront skills that will be required to fit the role:

Good problem-solving skills – being able to spot issues, resolving with admin processes or talk to the relevant people to solve them.
Good writing and communication skills - Being able to respond to a query and clearly articulate the problem and solution both within the company and with customers.
Is IT competent and confident. Word, Excel and Email using various different platforms are essential.
Time and project management – Being able to juggle a number of contacts and tasks simultaneously, prioritising the most urgent and keeping track of what needs to be done that day, ensuring that things are checked off and if not completed the same day reverted back to the day after.
Customer services skills and complaint handling skills is a must for the occasional difficult customer.
Attention to detail and accuracy– Making sure that what you do has been checked thoroughly and it’s correct before sending.

Above all we are looking for someone with a positive happy can do attitude, who is committed to delivering a great job. You will love getting stuck into the detail and get excited about finding new ways to improve process efficiency. You will also be someone who can be fully trusted and relied upon.

We are a small, friendly, fun and rapidly growing company with nationwide coverage.

Get in touch and apply if you think this exciting opportunity is a good fit for you, we can’t wait to hear from you!

Work Remotely

Job Types: Full-time, Permanent, Fixed term contract

Pay: £26,000.00-£29,000.00 per year

Work Location: In person

Quick apply

Refine Your Search

customer services administrator jobs in poole, dor

Office Administrator/Customer Service

Office Administrator/Receptionist

Care Home Administrator

Office Admin Assistant

Receptionist (Fixed-term, Part-time)

School Administrator

Wealth Management Administrator - Hybrid

Administrative Assistant

Service Improvement Administration

Billings and Invoicing Administrator

Logistics Administrator

Operations Administrator

Receptionist - Bank

Administration Assistant

Administrator – Accountancy Services

Customer Service & Operations Administrator

Office Administrator

Business Administrator / Receptionist

Business Administrator / Receptionist

Veterinary Receptionist

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