Administrative services Work, Jobs in Redditch, Wor (with Salaries)

Housing Services Assistant
Redditch Borough Council —Redditch
- £27,254 - £29,540 a year
- Call to connect
- Continuous improvement
- Organisational skills
- Communication skills
- Annual leave
3d
Post office Clerk
The Pink Jaipur —Birmingham
- £25,420.00 - £45,745.85 a year
- Part-time
- Google Suite
- Computer literacy
- Microsoft Office
- Free parking
- Employee discount
Quick apply
3d
Learning and Development Coordinator
Helping Hands Homecare —Alcester
- £29,000 - £30,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Administrative experience
- Annual leave
- Employee assistance programme
Quick apply
Senior Service Administrator
andwis Lifts —Redditch
- £25,000 - £35,000 a year
- Full-time
- Computer literacy
- Administrative experience
- Organisational skills
- Free parking
Quick apply
8d
Coordination Administrator
Worlifts Limited —Bromsgrove
- £30,000 - £34,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Computer literacy
- Free parking
Quick apply
16h
Supply and Logisitics Coordinator
Vax Ltd —Droitwich
- £26,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Customer service
- ERP systems
- Free parking
- Work from home
Quick apply
4d
Administration Assistant
Southcote Financial Limited —Birmingham
- From £26,500 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Customer service
Quick apply
Housing Officer
YMCA Worcestershire —Redditch
- £28,620.80 a year
- Weekend availability
- Administrative experience
- Data entry
- Office experience
- Free parking
- Health & wellbeing programme
Quick apply
2d
Paraplanner / Trainee Paraplanner / Administrator
Capelin Financial Management Limited —Solihull
- £24,000 - £36,000 a year
- Full-time
- Hybrid work
- English
- Analysis skills
- Organisational skills
- Life insurance
Quick apply
School Business Administrator
Worcestershire County Council —Bromsgrove
- £10,184 - £10,692 a year
- English
- Administrative experience
- Front desk
1d
Admin Officer - Income and Billing
Solihull Metropolitan Borough Council —Solihull
- £24,796 - £29,540 a year
- Call to connect
- English
- Analysis skills
- Communication skills
- Employee discount
5d
Case Administrator - Worcestershire
HM Prison & Probation Service —Redditch
- £20,001 - £30,000 a year
- Full-time
- Hybrid work
- Presentation skills
- Communication skills
- Annual leave
- Employee discount
10d
Children's Residential Support Worker
First Steps Care —Redditch
- £31,110 - £33,430 a year
- Overtime
- Experience working with children
- In-person
- Leadership
Quick apply
11d
Rent Officer
Redditch Borough Council —Redditch
- £32,061 - £35,412 a year
- Call to connect
- Organisational skills
- Communication skills
- Banking
- Annual leave
Sales Support Administrator
AMCO —Redditch
- £27,000 - £30,000 a year
- Full-time
- CRM software
- Microsoft Office
- Administrative experience
5d
Dental Practice Administrator
Alvechurch Dental —Alvechurch
- From £14 an hour
- Part-time
- Management
- Human resources
- In-person
- Free parking
Quick apply
Fleet Support Executive (Part time, 20 Hours)
Halfords —Redditch
- £26,500 a year
- Part-time
- Hybrid work
- Continuous improvement
- Communication skills
- Annual leave
- Employee discount
Administration Assistant
Charles Swann (Walsall) Limited —Wolverhampton
- £28,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Customer service
- Free parking
Quick apply
Conveyancing Legal Assistant
Eventus Recruitment Group —Redditch
- £26,000 - £28,000 a year
- Call to connect
- Organisational skills
- Communication skills
- Employee assistance programme
Planner Coordinator
BCA Logistics —Birmingham
- £29,742.37 a year
- Rotating shift
- Computer literacy
- Data entry
- Communication skills
Quick apply

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administrative services jobs near redditch, wor

Housing Services Assistant

Redditch Borough Council -
Redditch

Apply Now

Job details

£27,254 - £29,540 a year
3 days ago

Benefits

Annual leave
Company pension

Qualifications

Social housing experience
Continuous improvement
Organisational skills
Tenancy sustainment support
Customer support
Customer interaction
Rent arrears recovery in social housing
Communication skills

Full job description

Job Introduction

Housing Services Assistant (Income)

Make a Difference Every Day

Are you passionate about helping people, delivering excellent customer service, and supporting residents to sustain their tenancies?

We're looking for a proactive and customer-focused Housing Services Assistant to join our Housing Services team. This is a rewarding role where you'll be at the heart of supporting tenants, managing income-related enquiries, recovering debt, and helping customers access the support they need to remain in their homes.

You'll be the first point of contact for many of our customers, providing advice, resolving enquiries, and working closely with colleagues across Housing Services to deliver positive outcomes for residents and communities.

Why This Role Matters

For many residents, a simple enquiry about rent, benefits or tenancy matters can be a stressful and uncertain experience. As a Housing Services Assistant, you'll help turn that experience into a positive one.

Whether you're supporting a customer to understand their rent account, assisting someone struggling with financial challenges, coordinating support with colleagues, or helping recover debt fairly and effectively, your work will have a direct impact on people's lives and communities

What We're Looking For

We're interested in more than just experience. We're looking for someone whose behaviours and values align with our commitment to excellent customer service and continuous improvement.

You genuinely care about delivering excellent service and take the time to understand individual circumstances. You can communicate clearly and sensitively, even when dealing with vulnerable customers or challenging situations. Treating everyone with dignity, fairness and understanding. You build trust quickly and remain professional, calm and approachable.

You are organised, accountable and proactive and can manage your own workload, follow through on commitments and take responsibility for achieving positive outcomes.

You enjoy being part of a team and recognise the value of working with colleagues and partners. You contribute positively and help create a supportive working environment and remain calm under pressure. You will have the ability to prioritise competing demands and focus on finding practical solutions to problems.

You look for ways to improve services, processes and customer experiences. You are open to learning and developing new skills.

Essential Requirements

We are looking for candidates who can demonstrate:

A minimum Level 2 qualification or equivalent relevant experience.
Experience working in a customer-facing environment.
Strong communication and interpersonal skills.
Experience handling enquiries and resolving issues effectively.
Good administrative and organisational skills.
Experience using IT systems and maintaining accurate records.
The ability to manage sensitive conversations with confidence and professionalism.
A commitment to safeguarding, equality, diversity and excellent customer care.

Desirable

Experience within housing, income management, local government or social housing.
Knowledge of welfare benefits and Universal Credit.
Understanding of housing legislation and tenancy management.

Why Join Us?

At Redditch Borough Council, our values of Pride, People, Purpose and Performance shape everything we do.

What you'll get in return

A rewarding role where you can make a genuine difference to people's lives
Opportunities for professional development and qualifications
Supportive and collaborative team environment
Flexible and agile working arrangements
Local Government Pension Scheme
Generous annual leave entitlement

Need further information? please contact Hayley Turner (recruiting manager) on (01527) 64252 ext. 3217. You can also email [email protected] or [email protected]

For a full list of our current vacancies why not visit our WM Jobs Recruiter Page

Apply Now

Refine Your Search

administrative services jobs in redditch, wor

Housing Services Assistant

Post office Clerk

Learning and Development Coordinator

Senior Service Administrator

Coordination Administrator

Supply and Logisitics Coordinator

Administration Assistant

Housing Officer

Paraplanner / Trainee Paraplanner / Administrator

School Business Administrator

Admin Officer - Income and Billing

Case Administrator - Worcestershire

Children's Residential Support Worker

Rent Officer

Sales Support Administrator

Dental Practice Administrator

Fleet Support Executive (Part time, 20 Hours)

Administration Assistant

Conveyancing Legal Assistant

Planner Coordinator

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