Administrator Work, Jobs in Solihull, Eng (with Salaries)

Administration Officer
Civic Recruitment Limited —Solihull
- £17.75 an hour
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
13d
Customer Service and Administration
Eternal Smiles Dental Centre —Solihull
- From £13.50 an hour
- Part-time
- Microsoft Word
- Sales
- Customer service
Quick apply
1d
Office Administrator
Utility Site Solutions Ltd —Solihull
- £26,000 - £30,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
Quick apply
6d
Office Administrator
Hillman Insurance Brokers —Solihull
- £12.71 an hour
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
Quick apply
Data Services Administrator
Solihull College and University Centre —Solihull
- Up to £26,891 a year
- Full-time
- University
- Organisational skills
- Free parking
- Annual leave
9d
Receptionist (Care Home in Solihull)
Connaught House Specialist Care Centre —Solihull
- £12.71 an hour
- Full-time
- Customer service
- English
- Microsoft Office
- Free parking
Quick apply
Administrator - Property & Facilities
Listers —Solihull
- Up to £29,000 a year
- Part-time
- Maintenance
- Organisational skills
- IT
- Employee discount
- Life insurance
Care Home Administrator
Macc Care —Solihull
- £15.40 an hour
- Full-time
- English
- Microsoft Office
- Administrative experience
- Free parking
- Referral programme
Quick apply
4d
Porsche Sales Administrator
Sytner Group —Solihull
- Weekend availability
- Administrative experience
- IT
- Employee discount
11d
Document Controller/Office Administrator
McDermott Civil & Engineering Ltd —Birmingham
- Full-time
- Master's degree
- IT
- Construction experience
- Free parking
Quick apply
Admin Assistant - Care Home
Barchester Healthcare —Solihull
- £13.39 an hour
- Computer skills
- Employee discount
- Referral programme
Quick apply
7d
Operational Administrator
HiQ Tyres and Autocare —Birmingham
- Full-time
- Hybrid work
- Microsoft Office
- Organisational skills
- Communication skills
- Employee discount
- Referral programme
Quick apply
10d
Legal Assistant/Secretary
Jagdev Legal —Birmingham
- £25,000 - £28,000 a year
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Flexitime
Quick apply
7d
Office Administrator
MGN Repairs Management Ltd. —Birmingham
- £25,420.00 - £39,356.82 a year
- Part-time
- Hybrid work
- Administrative experience
- Organisational skills
- Communication skills
- Free parking
- Employee discount
Quick apply
7d
Office Administrator
Baobab Care UK —Birmingham
- £24,420.00 - £39,356.82 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
Quick apply
7d
Administration Assistant
First Aid Box Healthcare Supplies LLP —Birmingham
- £24,420.00 - £38,902.20 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Health & wellbeing programme
- Life insurance
Quick apply
Compliance Administrator
Smart Parking —Birmingham
- £26,436.80 a year
- Full-time
- Microsoft Office
- Administrative experience
- Data entry
- Free parking
- Health & wellbeing programme
Quick apply
6d
Member Support Administrator
Bluline Health Ltd —Worcester
- £26,364 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
Quick apply
6d
Regional Service Administrator
Royal College of Nursing —Birmingham
- £30,828 - £34,800 a year
- Full-time
- Hybrid work
- Customer service
- Administrative experience
- Annual leave
4d
Dental Receptionist
Solihull Dental Centre & Implant Clinic —Solihull
- From £12.71 an hour
- Part-time
- Computer literacy
- Administrative experience
- Front desk
Quick apply
3d

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administrator jobs near solihull, eng

Administration Officer

Civic Recruitment Limited
Solihull

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Job details

Full-time
£17.75 an hour
13 days ago

Qualifications

Microsoft Word
Microsoft Excel
Microsoft Outlook
Microsoft Office
Administrative experience
Organisational skills
NVQ
Business
BTEC
Communication skills
Office experience

Full job description

3 months contract with a Local Authority

Job Title: Administration Officer

Job Purpose

To support the Quality Monitoring and Commissioning function by reviewing and processing quality concern referrals submitted by social workers and other professionals. The postholder will use electronic case management systems, including Liquid Logic (LAS), to assess referrals against established quality standards and checklists, ensuring all required information is present before progressing cases for investigation.

The role requires excellent attention to detail, sound judgement, strong administrative skills, and the ability to work accurately within established procedures while identifying when concerns need to be escalated.

Key Responsibilities

Quality Concern Administration

Review quality concern referrals received from social workers and other professionals.
Assess referrals against agreed quality assurance checklists and procedures.
Determine whether referrals contain sufficient information to be progressed to a Quality Monitoring Officer for investigation.
Return incomplete referrals for further information where necessary.
Escalate complex or urgent concerns appropriately in line with procedures.

System and Data Management

Use Liquid Logic (LAS) and other electronic systems to access, review, update, and maintain records.
Accurately input, update, and manage information within council databases and systems.
Ensure records are maintained in accordance with data protection and information governance requirements.
Produce routine reports and administrative information as required.

Customer Service and Communication

Respond to enquiries from internal and external stakeholders via telephone, email, and written correspondence.
Liaise effectively with social workers, quality monitoring staff, providers, and other professionals.
Communicate professionally and clearly when requesting additional information or clarifications.

Administrative Support

Provide comprehensive administrative support to the Commissioning and Quality Monitoring teams.
Maintain accurate electronic and manual filing systems.
Assist with the monitoring and tracking of referrals and quality concerns.
Support service improvements by identifying recurring issues or procedural gaps.

Compliance and Information Governance

Handle sensitive and confidential information appropriately.
Ensure compliance with safeguarding, data protection, and council policies.
Follow established procedures and maintain accurate audit trails.

Essential Experience

Previous administrative experience in a busy office environment.
Experience working with electronic case management systems or databases.
Experience reviewing information for accuracy and completeness.
Experience dealing with a range of internal and external stakeholders.
Experience handling confidential and sensitive information.
Experience using Microsoft Office applications, including Word, Excel, Outlook, and Teams.

Desirable Experience

Experience within Adult Social Care, Local Government, Health, or Public Sector services.
Experience using Liquid Logic (LAS).
Experience within commissioning, quality monitoring, safeguarding, or contract administration functions.

Essential Qualifications

4 GCSEs (or equivalent), including English and Mathematics at Grade C/Level 4 or above; or equivalent relevant administrative experience.

Desirable Qualifications

NVQ Level 3 in Business Administration.
BTEC National Certificate.
HNC or equivalent qualification in Business Administration or a related discipline.

Essential Skills and Competencies

Excellent attention to detail and accuracy.
Ability to review information and identify missing, inconsistent, or incomplete data.
Strong organisational and workload management skills.
Ability to follow established processes and procedures consistently.
Sound judgement and a high degree of common sense.
Excellent verbal and written communication skills.
Ability to work independently and use initiative.
Strong problem-solving skills.
Ability to identify when issues require escalation.
Competent use of electronic systems and databases.
Proficiency in Microsoft Office applications.

Personal Attributes

The successful candidate will be:

Sharp, articulate, and professional.
Methodical and process-driven.
Reliable and accountable.
Calm under pressure.
Adaptable and flexible.
Committed to delivering high standards of accuracy and customer service.
Able to maintain confidentiality and professionalism at all times.

Additional Information

Location: Solihull.
Working Pattern: Monday to Friday, 37 hours per week.
Hybrid Working: One day per week based at the Council House, Solihull; remaining days working remotely subject to service requirements.
Pay Rate: £17.75/ per hour UMB.
The postholder will be required to comply with safeguarding, data protection, information governance, equality, diversity, inclusion, and health & safety policies.
The role requires the ability to work independently while recognising when support, advice, or escalation is required.
Commitment to maintaining confidentiality when handling sensitive information is essential.
Payment: Bi-weekly payment schedule
Start Date: Immediate start available
Closing Date: soon (early applications encouraged)

GCSC

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Refine Your Search

administrator jobs in solihull, eng

Administration Officer

Customer Service and Administration

Office Administrator

Office Administrator

Data Services Administrator

Receptionist (Care Home in Solihull)

Administrator - Property & Facilities

Care Home Administrator

Porsche Sales Administrator

Document Controller/Office Administrator

Admin Assistant - Care Home

Operational Administrator

Legal Assistant/Secretary

Office Administrator

Office Administrator

Administration Assistant

Compliance Administrator

Member Support Administrator

Regional Service Administrator

Dental Receptionist

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