CanDo Laundry Services is looking for reliable Production Operators to join our industrial laundry team in Telford, TF3 3AY.
This is a zero-hours / casual role paying £12.75 per hour. You will work in a hands-on, physically active production environment, helping to sort, process, fold, pack, and prepare laundry for our customers.
Full training is provided, but reliability, timekeeping, teamwork, and willingness to work in a busy production environment are essential. The role involves standing, moving, lifting, bending, sorting, loading, unloading, folding, and packing as part of the working day.
Shifts may include day shifts, twilight shifts, Monday to Friday, and optional overtime where available. Hours will vary depending on business needs.
This role is based on site only. Remote work is not available.
Before applying, please make sure you can reliably commute to Telford, TF3 3AY and are comfortable working on a zero-hours / casual basis.
CanDo Laundry Services is an equal opportunities employer.
Job Description
Job Title: Production Operator
Department: Production
Reports to: Production Manager
Location: Telford, TF3 3AY
Employment Type: Zero Hours / Casual
Hours: Hours will vary depending on business needs. Shifts may include day shifts, twilight shifts, Monday to Friday, and optional overtime where available.
Rate of Pay: £12.75 per hour
Role Purpose
The Production Operator supports the day-to-day running of the industrial laundry production floor. The role involves sorting, loading, processing, folding, packing, and preparing laundry to meet customer, quality, safety, and production standards.
This is a practical, physically active, on-site role in a busy industrial laundry environment. Full training will be provided, but applicants must be reliable, punctual, willing to learn, and able to work flexibly in line with business needs.
This role is based on site only. Remote work is not available.
Key Responsibilities
Laundry Processing
- Sort laundry and textiles into the correct categories.
- Load and unload industrial washing machines, dryers, and production equipment.
- Operate industrial laundry machinery once trained.
- Fold, pack, stack, and prepare clean laundry for delivery.
- Follow instructions for different customer items, textile types, and production requirements.
- Handle laundry safely and carefully to avoid damage, contamination, or quality issues.
Quality and Accuracy
- Check items for quality, damage, staining, incorrect sorting, or other issues.
- Follow Company standards for folding, packing, presentation, and hygiene.
- Report damaged, missing, or incorrect items through the correct process.
- Support the team in maintaining consistent production standards.
- Take care to ensure customer items are processed correctly.
Productivity and Teamwork
- Work efficiently to support daily production targets.
- Move between production tasks as required by the Supervisor or Manager.
- Support colleagues during busy periods.
- Follow instructions and ask for help where needed.
- Maintain a positive, cooperative, and respectful approach at work.
- Work flexibly across different production areas depending on business needs.
Attendance, Timekeeping and Reliability
- Attend agreed shifts on time and ready to start work.
- Follow the rota or shift pattern where shifts have been offered and accepted.
- Notify the Company promptly and correctly if unable to attend an agreed shift.
- Understand that reliability, punctuality, and attendance are key requirements of the role.
- Maintain good communication regarding availability.
Health, Safety and Compliance
- Follow all Health & Safety procedures and safe systems of work.
- Wear required PPE at all times.
- Use machinery and equipment only as trained and instructed.
- Report hazards, near misses, accidents, equipment faults, or unsafe working practices promptly.
- Follow Company policies relating to conduct, hygiene, quality, and data protection.
Person Specification
Essential
- Reliable and punctual.
- Able to work on site at Telford, TF3 3AY.
- Comfortable working in a busy, physically active production environment.
- Able to stand, move, lift, bend, sort, load, unload, fold, and pack as part of the role.
- Able to understand and follow basic verbal and written workplace instructions, including health and safety guidance.
- Able to follow instructions and work safely.
- Positive attitude and willingness to learn.
- Able to work well as part of a team.
- Able to work flexibly where shifts are available and accepted.
Desirable
- Previous experience in a laundry, warehouse, manufacturing, production, cleaning, hospitality, or similar hands-on environment.
- Experience working to targets or deadlines.
- Previous experience using production machinery or equipment.
- Basic understanding of workplace Health & Safety.
- Previous experience in a physically active role.
Skills and Behaviours
- Reliable and consistent.
- Practical and hands-on.
- Good attention to detail.
- Able to work at pace while maintaining quality.
- Team player with a respectful attitude.
- Willing to learn and take feedback.
- Able to stay focused during repetitive tasks.
- Honest, responsible, and safety-conscious.
- Calm and cooperative in a busy production environment.
- Flexible and willing to support business needs where available.
Key Working Relationships
- Production Manager
- Production Supervisors / Team Leaders
- Production colleagues
- Drivers and transport team where required
- Quality and customer service teams where required
Performance Measures
Performance in this role will be assessed against:
- Attendance, punctuality, and reliability for agreed shifts.
- Ability to follow instructions and work safely.
- Productivity and contribution to daily production targets.
- Quality and accuracy of sorting, folding, packing, and handling.
- Teamwork and conduct.
- Compliance with Company procedures and Health & Safety requirements.
- Ability to maintain standards during repetitive tasks.
- Flexibility and communication regarding availability.
General Duties
- Carry out reasonable duties as requested by management.
- Support different production areas depending on business needs.
- Keep work areas clean, safe, and organised.
- Report issues that may affect quality, safety, production, or customer service.
- Attend training, briefings, and reviews as required.
- Follow Company policies and procedures at all times.
Company Expectations
All employees are expected to:
- Work safely and follow all Company procedures.
- Treat colleagues, managers, customers, and visitors with respect.
- Attend agreed shifts reliably and on time.
- Maintain good standards of conduct and communication.
- Take responsibility for the quality of their work.
- Support the Company’s commitment to quality, teamwork, accountability, and continuous improvement.
Pay: £12.75 per hour
Benefits:
- Company pension
- Free parking
- On-site parking
Application question(s):
- Are you at least 18 years of age?
- This role is paid monthly. Please confirm you understand and are able to accept monthly pay.
- Are you able to understand and follow basic verbal and written workplace instructions in English, including health and safety guidance?
Education:
- GCSE or equivalent (preferred)
Work authorisation:
- United Kingdom (required)
Location:
- Telford TF3 3AY (required)
Work Location: In person
