Head of customer experience Work, Jobs in Wetherby, Wyk (with Salaries)

School Administrator
Branches Education Group Limited —Leeds
- £30,397.26 - £32,698.85 a year
- Monday to Friday
- Microsoft Outlook
- Administrative experience
- Human resources
- Free parking
- Employee discount
Quick apply
Area Care Manager
Helping Hands —Leeds
- £55,000 - £80,500 a year
- Team management
- Training & development
- Leadership
- Annual leave
- Employee assistance programme
Quick apply
Head of Customer Experience
Northern Trains —York
- Customer service
- Continuous improvement
- Leadership
- Employee assistance programme
- Employee discount
3d
Events Manager ( 7 Month Maternity Cover)
AfPP (Association for Perioperative Practice) —Harrogate
- £30,000 - £35,000 a year
- Temporary
- Microsoft Word
- Budgeting
- In-person
- Free parking
Quick apply
4d
Assistant General Manager
The Grantham Arms Milby Boroughbridge —Boroughbridge
- £24,496.23 - £38,469.18 a year
- Full-time
- Hotel
- Supervising experience
- Human resources
- Free parking
- Employee discount
Quick apply
12d
Sales Ledger Cash Clerk- Part Time (24 Hours per week)
Bond International —Pocklington
- £16,499 a year
- Full-time
- Hybrid work
- Customer service
- Administrative experience
- Analysis skills
Quick apply
7d
Resident Manager
The Devonshire Group —Skipton
- Up to £49,000 a year
- Full-time
- Hotel
- In-person
- Communication skills
Quick apply
Housing Services Co-ordinator
Thirteen —York
- £36,604 a year
- Call to connect
- Annual leave
6h
Business Development Associate - The Lily Sales Academy
Lily Communications —Leeds
- £27,500 - £50,000 a year
- Full-time
- Business development
- In-person
- Free parking
- Employee assistance programme
Quick apply
12d
Self-Employed Luxury Estate Agent / Associate
Fine & Country York —York
- £50,000 - £100,000 a year
- Customer service
- Business development
- In-person
Quick apply
3d
Senior Marketing Executive
Sweet Squared —Leeds
- £30,000 - £35,000 a year
- Full-time
- Team management
- In-person
- AI
- Free parking
- Store discount
Quick apply
Rock Drillers both Experienced and Trainee
R@B Rock Drillers Limited —Doncaster
- £32,000 - £42,000 a year
- Full-time
- Maintenance
- Travel
- Cleaning
Quick apply
11d
Compliance Manager
Torque —Leeds
- Up to £45,000 a year
- Full-time
- Organisational skills
- Contracts
- In-person
- Free parking
- Referral programme
Quick apply
10d
Head of Trade Aftermarket (UK)
Ring Automotive Limited, Leeds, UK —Leeds
- Full-time
- Remote
- Management
- Analysis skills
- Contracts
- Free parking
- Annual leave
Quick apply
HR Administrator
Bond International —Pocklington
- £27,000 - £29,000 a year
- Full-time
- Microsoft Word
- Customer service
- Computer literacy
- Referral programme
Quick apply
12d
Senior Property Manager
LRG —Leeds
- Monday to Friday
- Hybrid work
- Team management
- Recruiting
- Organisational skills
- Employee discount
Quick apply
CPOMS and attendance administrator
The Grammar School at Leeds —Leeds
- £28,912.77 a year
- Full-time
- Microsoft Office
- Administrative experience
- Organisational skills
- Free parking
- Employee assistance programme
5d
NHS Patient Services Coordinator
The LivingCare Group —Leeds
- £13.00 - £13.31 an hour
- Full-time
- Organisational skills
- IT
- Free parking
- Employee assistance programme
Head of Catering and Hospitality
The Grammar School at Leeds —Leeds
- £55,000 - £65,000 a year
- Weekend availability
- Customer service
- Continuous improvement
- Leadership
- Free parking
- Annual leave
6d
Store Manager Ripon
Trespass —Ripon
- Full-time
- Customer service
- Supervising experience
- In-person
- Store discount
- Employee discount
Quick apply

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School Administrator

Branches Education Group Limited
Leeds

Quick apply

Job details

Permanent
£30,397.26 - £32,698.85 a year

Benefits

Free parking
Company pension
Employee discount
Referral programme
On-site parking

Qualifications

Record keeping
Meeting coordination
Microsoft Outlook
Stakeholder liaison
Administrative support experience
Filing
Microsoft Office Suite
Complaint handling
Administrative experience
Collaboration with schools and educational staff
Staff training
Human resources
Data entry
Safeguarding procedures
Training & development
Child safeguarding
Safeguarding compliance in education
Communication skills
Office experience

Full job description

About Us

Do you want to work in a brand-new school?

At Maple School, part of Branches Education Group, our aim is for pupils to develop a love of learning in an environment that is nurturing, inclusive and aspirational. Our school motto – “Helping Young Minds Take Root and Grow” - reflects our belief in the potential of every child. We provide a nurturing environment for children ages 5-11 to feel safe, build confidence and achieve their individual potential. We are seeking an experienced, skilled and dedicated School Administrator to join our dedicated team in Leeds.

Role Type: Permanent, Term Time

Reports To : Headteacher

Location: Leeds (LS9)

Salary: TAKE HOME - £26,000.00-£28,000.00 per annum

FTE - £30,397.26 - £32.698.85 per annum

Hours: Monday – Friday 8.15-4.15 TERM TIME ONLY

About the Role:

Administrative Duties

- Reception duties, including enforcing our Visitor Policy and sign in procedures,

- Production of key documents including letters, handbooks, policies and memos in conjunction with Headteacher and Group HR and Operations.

- Set up and maintenance of filing systems

- Maintain strict confidentiality and process personal data in line with GDPR and company data protection policies

- Management of School bank account and expenses

- Record, compile, transcribe and distribute notes or minutes of meetings

- Follow up on action points to ensure deadlines achieved

- Maintain office supply inventories and order office supplies

- Resolve administrative problems and enquiries

- Co-ordinate and organise diary and schedule of Headteacher, organise and co-ordinate meetings

- Keep the Head Teacher fully informed about such matters as fall within the remit of the School Administrator.

Pupil Related Services

- Maintain accurate pupil attendance and lateness records on the MIS system each day,

- Support the Admissions process, including the Admission Register and liaison with Group office,

- Provide administration support for staff with pupil Annual Reviews/ Reports,

- Liaise with Local Authorities to resolve any issues with pupil transport arrangements,

- Compile and maintain pupil files and records. Refine systems for these functions as necessary.

Referral and Admissions

- To support the Head Teacher with the referral and admissions processes

- To assist with the admission and induction processes for new pupils, in conjunction with the Head Teacher

- To co-ordinate admission meetings in conjunction with the Head Teacher,

- To co-ordinate the admission file processes for new pupils, including sharing key information with staff

Staffing

- To compile and maintain staff records on Group database, developing new systems for these functions as necessary

- Oversee the staff sign in book and maintain accurate staff attendance records

- Highlight to the Head Teacher, areas of concern regarding staff attendance and timekeeping

- Facilitation of orientation and induction for new staff

Training and CPD

To support the Head Teacher with the training and CPD process for all staff which will include:

- Managing and maintaining training and CPD records for all school staff,

- Booking relevant training courses for staff, in line with Group policy,

- Taking part in relevant training; maintaining professional and technical knowledge as required,

- Support the organisation of INSET days.

Communication

- Collate correspondence (e-mail, telephone and written) from internal and external sources,

- Handle enquiries and complaints from external agencies and stakeholders,

- Facilitate communication between Group Office staff and the school/ wider company,

- Ensure correct escalation of any issues (particularly complaints, referrals, safeguarding issues).

General Expectations

In line with your professional role, we also expect you to:

- Act in a manner which displays the utmost confidentiality and respect of pupil and staff records

- Keep safeguarding as your highest priority

- Be aware of the Health and Safety implications of the role and adhere to any requirements of the Group/ School Health and Safety Policy and related procedures

- Attend school events, meetings, and other relevant activities as needed, this may be before or after school or during school holiday periods.

- Proactively inform the Head Teacher of any training or CPD needs. Career development and progression are important to us, and we will support your growth through regular appraisal and planning.

- Demonstrate commitment, enthusiasm, and integrity in everything you do.

Safeguarding – Safer Recruitment

This position is subject to an Enhanced Disclosure (DBS) check. Branches Education Group is fully committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. As part of the selection process, we will undertake thorough checks to ensure that the appointed candidate poses no risk of harm to children and young people. The post-holder is expected to uphold the Safeguarding and Child Protection Policy and report any concerns to the Designated Safeguarding Lead (DSL) or Deputy DSL

About You

Essential Skills:

- GCSEs in Mathematics and English at Grade 4/C (or equivalent)

- Minute taking

- Minimum 2 years’ experience in a busy office environment

- Secretarial/Administrative experience

- Experience liaising with outside agencies and organisations

- Experience dealing with issues of a confidential nature

- Training in & strong working knowledge of Microsoft Office packages (Outlook, Word, Excel etc.)

- Confident IT skills

- Understanding of confidentiality and dealing with sensitive information appropriately

- Competent in handling financial affairs and expenses

- Ability to work autonomously, planning and prioritising workload

- Ability to work to tight deadlines and multitask when necessary

- Ability to work as part of a team

- Excellent written and verbal communication skills, pleasant demeanour

- Attention to detail

- Strong customer service skills

- Professional, helpful and friendly attitude with a diplomatic, confident and efficient manner

Desirable Skills:

- Qualifications in secretarial or administrative subjects

- Experience of preparing and controlling data and checking for accuracy

- Data input experience, using multiple databases

- Experience working in an educational environment

- Desktop Publishing

Why Branches Education Group?

- Career Growth & Opportunities – We’re expanding, which means more pathways for you to grow too!

- Comprehensive Induction & Training – Including Safeguarding, First Aid, CPI, PACE, Attachment & Trauma training

- Supportive Team – You’ll be working with a skilled, encouraging, and friendly staff group

- Refer a Friend Bonus

- Blue Light Card – Enjoy discounts on lots of everyday favourites!

- Free On-Site Parking

Ready to Apply?

Apply today on Indeed and reach out to the Hiring Team if you have any questions.

Job Type: Permanent

Pay: £30,397.26-£32,698.85 per year

Benefits:

Company pension
Free parking
On-site parking
Referral programme

Work Location: In person

Quick apply

Refine Your Search

head of customer experience jobs in wetherby, wyk

School Administrator

Area Care Manager

Head of Customer Experience

Events Manager ( 7 Month Maternity Cover)

Assistant General Manager

Sales Ledger Cash Clerk- Part Time (24 Hours per week)

Resident Manager

Housing Services Co-ordinator

Business Development Associate - The Lily Sales Academy

Self-Employed Luxury Estate Agent / Associate

Senior Marketing Executive

Rock Drillers both Experienced and Trainee

Compliance Manager

Head of Trade Aftermarket (UK)

HR Administrator

Senior Property Manager

CPOMS and attendance administrator

NHS Patient Services Coordinator

Head of Catering and Hospitality

Store Manager Ripon

I want to receive the latest job alerts for head of customer experience in wetherby, wyk

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