Support specialist Work, Jobs in Wls (with Salaries)

Telephone Fundraiser - Full Time Contract (Remote)
RETURN FUNDRAISING LIMITED —Cardiff
- £13.45 - £14.50 an hour
- No weekends
- Remote
- Communication skills
Quick apply
Registers and Timetabling Officer | Swyddog Cofrestrau ac Amserlenni
Pembrokeshire College —Haverfordwest
- £29,440 - £31,878 a year
- Data analysis skills
- Analysis skills
Domestic abuse support specialist - Accommodation Services, Brecon
Calan DVS —Brecon
- From £24,500 a year
- Weekend availability
- Experience working with children
- Bachelor's degree
- Annual leave
- Employee assistance programme
Quick apply
Environmental Support Officer
Welsh Assembly Government Communication Centre Home —Wales
- £30,754 - £34,997 a year
- Full-time
- Travel
- In-person
- Leadership
- Annual leave
Professional Specialist – Data Co-ordinator
Cardiff University —Cardiff
- £33,951 - £36,636 a year
- University
- Data entry
- Annual leave
Insurance Sales Agent (Hybrid)
Insurd Limited —Flint
- Up to £28,000 a year
- Full-time
- Hybrid work
- Customer service
- Communication skills
- Negotiation
- Free parking
- Store discount
Quick apply
Business Support & Administration Officer
Bay Productions Ltd —Cardiff
- From £25,500 a year
- Full-time
- Microsoft Outlook
- Databases
- Administrative experience
- Free parking
Quick apply
7d
Employment Specialist
Case-UK CIC —Pontypool
- From £31,000 a year
- Full-time
- Microsoft Word
- Computer literacy
- Writing skills
Quick apply
9d
Team Leader – Employment Support
Case-UK Limited —Mamhilad
- Full-time
- Administrative experience
- Supervising experience
- In-person
Quick apply
Customer Service Representative
IQUW Group —Swansea
- Full-time
- Hybrid work
- Organisational skills
- Communication skills
- Employee assistance programme
Domestic abuse support specialist - Accommodation Services, Ammanford
Calan DVS —Ammanford
- From £24,500 a year
- Weekend availability
- Experience working with children
- Bachelor's degree
- Annual leave
- Employee assistance programme
Quick apply
Project Coordinator
IndigoTG —Magor
- Remote
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
1d
Academic Advice and Welfare Projects Officer
Bangor University —Bangor
- £31,236 a year
- Temporary
- Writing skills
- English
- Microsoft Office
14d
Trainee Specialist Mortgage Adviser (Must be CeMAP Qualified)
OneDome —Cardiff
- £60,000 - £80,000 a year
- Full-time
- Hybrid work
- Customer service
- Basic maths
- Financial services
Quick apply
12d
Hwb Delivery Manager
Welsh Assembly Government Communication Centre Home —Wales
- £37,111 - £45,378 a year
- Full-time
- Hybrid work
- Continuous improvement
- Communication skills
- School
8d
Digital Communications and Content Officer
Newport City Council —Newport
- £34,434 - £38,220 a year
- Full-time
- Analytics
Digital Data and Technology Apprentice
Welsh Government —Wales
- £27,302 - £29,291 a year
- Part-time
- No experience needed
- Presentation skills
9d
HR Administrator
Kennedys Law —Wales
- Call to connect
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
Quick apply
3d
Executive Assistant
Hodge Bank —Cardiff
- £45,000 - £47,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
- Store discount
- Health & wellbeing programme
Quick apply
4033 - Hwb Delivery Manager
Welsh Government —Wales
- £37,111 - £45,378 a year
- Part-time
- Presentation skills
- Continuous improvement
- Communication skills
8d

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Telephone Fundraiser - Full Time Contract (Remote)

RETURN FUNDRAISING LIMITED -
Cardiff

Quick apply

Job details

Permanent
£13.45 - £14.50 an hour

Qualifications

Sales persuasion
Customer service call handling
Client engagement
Fundraising and philanthropy experience
Fundraising
Relationship management
Outbound calling
Communication skills

Full job description

Make a Real Difference – From Your Own Home!

Are you looking for a job where you can create real social impact without leaving the house?

Join our Telephone Fundraising team, where every call helps support life-changing work. We proudly fundraise on behalf of some of the UK’s best-known charities, helping raise awareness and money to improve lives every day. We offer full training, ongoing coaching and guidance to help you reach your full potential. So, if you are a socially minded, good communicator who is committed to making a lasting difference by building relationships and through exceptional supporter care, we want to hear from you!

What we’re looking for from you: Key Responsibilities

As a Telephone Fundraiser, you will be the compassionate and persuasive voice of our charity partners, responsible for:

Supporter Experience: Engaging existing supporters through personalised calls to maintain and deepen their connection to the cause.
Securing Support: Clearly and effectively communicate the urgency of our campaigns and successfully secure one-off or regular donations.
Empathy and Advocacy: Articulating and understanding, the key issues faced by the charities and explaining precisely how the supporter's contribution makes a lasting, tangible difference.
Supporter Care: Delivering exceptional care by listening attentively, handling enquiries with empathy, and connecting with supporters.
Administrative Excellence: Accurately recording call outcomes, donation details, and any necessary supporter feedback into our database

What we’re looking for: Skills and Experience:

The most successful candidates will possess a blend of strong communication skills and professional discipline:

Essential Skills

Relationship Management: Excellent proven ability to build rapport and manage relationships with a diverse range of individuals over the phone.
Influencing Skills: Strong interpersonal, negotiating, and influencing skills to effectively motivate supporters.
Communication: Ability to communicate personably and effectively, with confidence and fluency, both verbally and in writing.
Organisation: Excellent organisation, administrative, and prioritising skills, with the ability to work independently to multiple deadlines.
Technical Competency: Proficient in Microsoft Office, particularly Excel and Word, with experience of using diallers.
Teamwork: A strong commitment to supporting colleagues and contributing positively to a remote team culture.

Highly Desirable Experience

Previous Fundraising: Experience in telephone fundraising, or related sales/customer service roles. 2+ years of fundraising experience is required to qualify for the Senior Fundraiser role
Target-Driven Environment: Proven history of working successfully in a role that involves meeting performance goals or targets.
Contact Centre Experience: Previous experience in a high-volume call centre or contact environment is a significant benefit.
Remote Working: Experience of working remotely from home, and keeping motivated
Home-Working Requirement

Home-Working Requirement

To successfully perform this remote role, you must have the following setup from day one:

A reliable, strong internet connection with an ethernet cable to connect directly to your router.
A dedicated, quiet, and private home-working space free from background noise.
A personal laptop or PC that is under 5 years old.
A high-quality headset for making and receiving calls.

What we offer:

Job Type: Full-time
Hours: Positions of 28 or 35 hours per week
£13.45 per hour starting rate with promotional opportunities.
Experienced fundraisers with at least 2 years of fundraising experience may start at our senior fundraising rate of £14.50 per hour
Work-from-home with flexible shifts
Four-weekly pay, with access to 50% of your earnings via Employment Hero after the first 12 weeks of employment
Supportive team culture and plenty of opportunities for progression
Monday to Friday only: No weekend or bank holiday work
Shift patterns: Monday - Thursday: 12.30pm - 4.00pm / 4.30pm - 8.00pm Friday: 10.30am - 2.00pm / 2.30pm - 6.00pm

If you're a people-person who wants to do meaningful work in a flexible and supportive environment, we want to hear from you!

Company Overview

Since 2015, our team of specialist fundraisers have raised millions of pounds for incredible causes, through their inspiring conversations and supporter focused calls.

Quick apply

Refine Your Search

support specialist jobs in wls

Telephone Fundraiser - Full Time Contract (Remote)

Registers and Timetabling Officer | Swyddog Cofrestrau ac Amserlenni

Domestic abuse support specialist - Accommodation Services, Brecon

Environmental Support Officer

Professional Specialist – Data Co-ordinator

Insurance Sales Agent (Hybrid)

Business Support & Administration Officer

Employment Specialist

Team Leader – Employment Support

Customer Service Representative

Domestic abuse support specialist - Accommodation Services, Ammanford

Project Coordinator

Academic Advice and Welfare Projects Officer

Trainee Specialist Mortgage Adviser (Must be CeMAP Qualified)

Hwb Delivery Manager

Digital Communications and Content Officer

Digital Data and Technology Apprentice

HR Administrator

Executive Assistant

4033 - Hwb Delivery Manager

I want to receive the latest job alerts for support specialist in wls

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