Client services manager Work, Jobs in Erdington, Wmd (with Salaries)

Customer Success Manager (UK)
LegionellaDossier —Birmingham
- Full-time
- Remote
- Bachelor's degree
- Communication skills
Quick apply
Client Services Manager
Justus Professional Services Ltd —Birmingham
- £44,000 - £60,000 a year
- Full-time
- Supervising experience
- Bachelor's degree
- Business
- Health & wellbeing programme
Quick apply
1d
Booking Services Manager
Bookings & Reservations Group Ltd —Birmingham
- £40,000 - £55,000 a year
- Full-time
- Management
- Customer service
- Supervising experience
- Health & wellbeing programme
- Language training provided
Quick apply
Mediation Manager & Operations Manager
Disputes Mediation —Wolverhampton
- Full-time
- Administrative experience
- Supervising experience
- Bachelor's degree
Quick apply
7d
Client Relationship Manager (Full Time, 37.5 hours per week)
Auriga Services —Birmingham
- £40,000 a year
- Full-time
- Hybrid work
- Contracts
- In-person
- Leadership
- Annual leave
Quick apply
3d
New Homes Sales Manager
Martin & Co —Birmingham
- £28,000 - £30,000 a year
- Full-time
- Sales
- Customer service
- Organisational skills
Quick apply
Scheduling Coordinator
Individual Care Services —Studley
- Up to £27,000 a year
- Full-time
- Hybrid work
- Administrative experience
- Communication skills
- Time management
- Annual leave
- Work from home
Quick apply
8d
Head of Project Management Office (PMO)
Converge Technology Solutions —Stafford
- £75,000 - £78,250 a year
- Full-time
- Hybrid work
- Project management
- No degree
- IT
11d
Partner Manager
Converge Technology Solutions —Stafford
- Full-time
- CRM software
- Sales
- Business development
Project Assistant
Reference Technology Ltd —Tamworth
- Up to £25,878 a year
- Full-time
- Microsoft Office
- Administrative experience
- Driving
- Health & wellbeing programme
- Annual leave
Quick apply
Marcus by Goldman Sachs, Workforce Analyst, Birmingham
Goldman Sachs —Birmingham
- Full-time
- Microsoft Excel
- Communication skills
- Banking
- Employee assistance programme
Account Manager – Strategic Accounts
BELFOR UK Ltd —Tamworth
- £35,000 - £40,000 a year
- Full-time
- Hybrid work
- Travel
Quick apply
9d
Sales Office Manager
Park Hall Hotel and Spa —Wolverhampton
- £40,000 - £45,000 a year
- Full-time
- Microsoft Excel
- Sales
- Hotel
Quick apply
Integration Team Manager
AFH Financial Group —Bromsgrove
- Full-time
- Microsoft Excel
- Management
- Analysis skills
- Employee discount
Sales Area Manager
RICOMAN Ltd —Birmingham
- From £45,000 a year
- Full-time
- Sales
- Customer service
- Presentation skills
Quick apply
Business Development Manager
CitySprint —Warwick
- £36,549 - £56,079 a year
- Full-time
- Remote
- CRM software
- Salesforce
- Microsoft Office
Quick apply
Northern Regional Field Manager
Cosine UK Ltd —Birmingham
- £37,896 a year
- Full-time
- Hybrid work
- CRM software
- Management
- Sales
Quick apply
10d
Head of Partnerships
Wolverhampton Wanderers FC —Wolverhampton
- Full-time
- Management
- Sales
- English
10d
Helpdesk Team Leader
Equans —Birmingham
- £26,500 - £27,975 a year
- Full-time
- Mentoring
- Organisational skills
- IT
- Annual leave
- Employee assistance programme
3d
Business Development Manager
BAM UK & Ireland —Solihull
- Monday to Friday
- Microsoft Office
- Business development
- Travel
14d

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client services manager jobs near erdington, wmd

Customer Success Manager (UK)

LegionellaDossier
Birmingham

Quick apply

Job details

Full-time

Qualifications

Bachelor's degree
SaaS
Communication skills

Full job description

We are LegionellaDossier, a pioneering software company based in the Netherlands. At LegionellaDossier, we specialize in innovative solutions for managing and preventing Legionella outbreaks, ensuring safety and compliance for public buildings. Our cutting-edge technology empowers businesses and institutions to monitor, analyze, and mitigate Legionella risks efficiently.

Joining our team means becoming part of a dynamic, forward-thinking company dedicated to making a tangible difference in public health and safety. We value creativity, collaboration, and a passion for problem-solving. If you're looking for an opportunity to work on meaningful projects with a talented and driven team, LegionellaDossier is the place for you. Let's shape a safer future together.

Position Overview:

As a Customer Success Manager, you are customer-centric with a strong commercial mindset. In this role, you will play a critical role in driving customer satisfaction and revenue growth by nurturing relationships with our clients and identifying opportunities for upselling and reselling our water safety solution.

Key Responsibilities:

Cultivate strong relationships with key clients in the water safety industry, serving as their trusted advisor and advocate within LegionellaDossier.
Develop a deep understanding of our water safety solution and effectively communicate its technical features and benefits to clients.
Proactively identify opportunities for upselling and reselling our water safety solution to existing clients, leveraging HubSpot (our CRM) to track and manage sales opportunities.
Provide ongoing support and guidance to clients, helping them navigate the complexities of water safety regulations and optimize their use of our solution.
Monitor client satisfaction and address any concerns or issues in a timely and effective manner, ensuring a high level of customer retention.
Track and analyze key metrics related to customer success and revenue generation, providing regular reports to senior management.
Proactively explore Upsell/Cross-sell opportunities with our existing customers

Proven experience in a similar role within software/SaaS.
Strong understanding of customer journey dynamics and the ability to implement strategies for improvement.
Demonstrated success in developing and implementing effective customer success programs
Experience in determining and measuring KPIs for customer success teams.
Proficient in setting up workflows and utilizing customer success automation tools.
SaaS industry experience is a must.
Excellent communication and interpersonal skills.
Methodical mindset with a structured approach to problem-solving.
Strong commercial knowledge with a proven ability to upsell and cross-sell products and services.
Ability to thrive in a fast-paced and dynamic environment.

Sounds good?

Our recruitment process is simple: you and we all need to be sure that we’re excited to work together for many years to come and make great things happen. For this, our company culture is the most important to us, and we work hard to make sure everyone feels like they can work together well and enjoy their time making all those great things happen.

Are you as excited about that prospect as we are? Then apply, let's have a cup of coffee and talk about the future together.

Quick apply

Refine Your Search

client services manager jobs in erdington, wmd

Customer Success Manager (UK)

Client Services Manager

Booking Services Manager

Mediation Manager & Operations Manager

Client Relationship Manager (Full Time, 37.5 hours per week)

New Homes Sales Manager

Scheduling Coordinator

Head of Project Management Office (PMO)

Partner Manager

Project Assistant

Marcus by Goldman Sachs, Workforce Analyst, Birmingham

Account Manager – Strategic Accounts

Sales Office Manager

Integration Team Manager

Sales Area Manager

Business Development Manager

Northern Regional Field Manager

Head of Partnerships

Helpdesk Team Leader

Business Development Manager

I want to receive the latest job alerts for client services manager in erdington, wmd

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