Customer care coordinator Work, Jobs in Battlesbridge, Ess (with Salaries)

Customer Liaison Officer/ Project Coordinator.
Houghton Group —West Hanningfield
- £30,000 - £35,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Organisational skills
- Sick pay
Quick apply
4d
Service Coordinator
Eclipse Dental Engineering —Rochester
- £30,000 - £36,000 a year
- Full-time
- Salesforce
- English
- Analysis skills
- Free parking
- Sick pay
Quick apply
2d
Service Coordinator
Mitsubishi Electric —Rainham
- From £33,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Outlook
- Accounting
- Free parking
- Annual leave
Quick apply
4d
Group Sales Co-Ordinator
Galloway European Coachlines —Leigh-on-Sea
- From £27,500 a year
- Full-time
- Hybrid work
- Travel
- Organisational skills
- Computer skills
- Free parking
- Flexible schedule
Quick apply
2d
Operations Coordinator
Project Solver Ltd —Great Dunmow
- £26,000 - £35,000 a year
- Full-time
- CRM software
- Microsoft Excel
- Microsoft Office
- Free parking
Quick apply
7d
Receptionist & Patient Coordinator
Jorja Essex Ltd —Leigh-on-Sea
- £22,000 - £24,000 an hour
- Weekend availability
- CRM software
- Sales
- Microsoft Office
Quick apply
4d
Front Desk and Office Coordinator
ARU Students' Union —Chelmsford
- £15,351.20 a year
- Part-time
- Microsoft Office
- Front desk
- Communication skills
4d
Sales Co-ordinator
technical fixings —Maidstone
- From £30,000 a year
- Full-time
- Microsoft Office
- Organisational skills
- Communication skills
- Free parking
- Annual leave
Quick apply
3d
Customer Fulfilment & Logistics Coordinator
Zeelandia Ltd —Colchester
- £26,500 - £28,500 a month
- Full-time
- Hybrid work
- Customer service
- Communication skills
- Employee assistance programme
Quick apply
Office Coordinator & Resident Liaison
NSM Services Limited —South Ockendon
- From £26,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Computer literacy
- Free parking
Quick apply
5d
Front Office Coordinator
Crowne Plaza Docklands —London
- Full-time
- Hotel
- Guest services
- Employee assistance programme
- Employee discount
Quick apply
10d
Front Desk and Office Coordinator (Student Union)
Anglia Ruskin University —Chelmsford
- £15,351.20 a year
- Part-time
- Microsoft Office
- Front desk
- Communication skills
3d
Medical Receptionist & Practice Coordinator
Ben Cohen Osteopathy —Epping
- £13.75 - £14.20 an hour
- Full-time
- Computer literacy
- GP surgery experience
- Travel
- Employee discount
Quick apply
13h
Fleet Coordinator
HIVED —London
- Full-time
- Communication skills
- Annual leave
Network Ops Coordinator
HIVED —London
- Full-time
- English
- Annual leave
Office Co-ordinator Receptionist
Charlesons —Ilford
- Part-time
- Microsoft Word
- Writing skills
- Research
Client Services Coordinator
Volaro Digital —Ingatestone
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- CRM software
- Marketing
- Organisational skills
- Work from home
Quick apply
3d
Dental Receptionist/treatment coordinator
Barkingside Dental Care Ltd —Barkingside
- Full-time
- In-person
Quick apply
Marketing Coordinator
Carmel Jane Photography Ltd —Ingatestone
- £30,000 - £33,000 a year
- Part-time
- Hybrid work
- Social media management
- Analysis skills
- In-person
- Flexible schedule
Quick apply
8d
Export Sales and Logistics Co-ordinator
RGH‑Global Limited —Basildon
- £23,958.38 a year
- Full-time
- Microsoft Word
- Organisational skills
- Communication skills

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customer care coordinator jobs near battlesbridge, ess

Customer Liaison Officer/ Project Coordinator.

Houghton Group -
West Hanningfield

Quick apply

Job details

Full-time
£30,000 - £35,000 a year
4 days ago

Benefits

Company pension
Sick pay

Qualifications

Microsoft Word
Customer communication
Driving Licence
Microsoft Outlook
Stakeholder liaison
Microsoft Office Suite
Tenant engagement
Client services
Organisational skills
Customer support
Construction coordination
Customer interaction
Construction experience
Communication skills
Project progress tracking

Full job description

Company Overview

Houghton Group is a growing construction, electrical and renewable contractor delivering high-quality works across Essex and the surrounding counties. We work closely with local authorities, housing associations and commercial clients, providing planned maintenance, retrofit, electrical and renewable solutions.

As our Retrofit division continues to expand, we are looking to recruit an enthusiastic and customer-focused Customer Liaison Officer / Project Coordinator to support the successful delivery of our Delta Retrofit Programme.

This is a varied role that combines resident liaison with project coordinator and plays a key part in ensuring our projects run smoothly from planning through to completion.

The Role

As the Customer Liaison Officer (CLO), you will be the main point of contact for residents throughout their retrofit journey, helping to ensure they are fully informed, supported and confident throughout the programme.

Alongside your customer-facing responsibilities, you will provide vital administrative support to the project team, assisting with planning, coordination and communication to help maintain an organised and efficient delivery programme.

You will work closely with managers, supervisors, surveyors, engineers and clients, helping to coordinate appointments, resolve queries and support the overall delivery of the contract.

This is a pivotal role that requires excellent organisation, communication and people skills while working within a friendly, supportive and energetic team.

Benefits

Paid day off on your birthday.
Additional days holiday for loyalty
Discretionary sick pay.
Pension contributions.
Paid business mileage.
Regular opportunities for further training and personal development.
Biannual staff social events, including summer and Christmas gatherings

Customer Liaison

Act as the primary point of contact for residents throughout the project.
Arrange and coordinate Resident Profile Assessments.
Contact residents to arrange surveys, pre-start visits and installation appointments.
Provide residents with clear information before, during and after works.
Respond professionally to resident enquiries and concerns.
Resolve customer issues wherever possible or escalate where appropriate.
Carry out resident welfare checks where required.
Support customer satisfaction initiatives and gather resident feedback following completion of works.
Maintain positive relationships with residents throughout the programme.

Project Coordinator

Provide day-to-day administrative support to the Project Lead and wider delivery team.
Coordinate appointments and maintain project programmes.
Assist with planning engineers' diaries and site visits.
Update internal systems and project trackers.
Prepare project documentation and support contract reporting.
Support supervisors with site administration where required.
Assist with compiling customer information packs and project documentation.

Essential:

Excellent communication and customer service skills.
Strong organisational and administration skills.
Confident using Microsoft Office (Word, Excel & Outlook).
Ability to prioritise workloads.
Friendly, approachable and professional manner.
Full UK Driving Licence.

Desirable:

Experience within Social Housing.
Experience working within construction or retrofit projects.
Customer Liaison Officer experience.

At Houghton Group, we believe great projects are delivered through great communication, underpinned by integrity, ownership and commitment. This role is central to ensuring our residents receive an excellent experience while helping our teams deliver safely and to the highest standards. If you take ownership, act with integrity and are committed to doing a great job, we'd love to hear from you.

Pay: £30,000.00-£35,000.00 per year

Work Location: In person

Quick apply

Refine Your Search

customer care coordinator jobs in battlesbridge, ess

Customer Liaison Officer/ Project Coordinator.

Service Coordinator

Service Coordinator

Group Sales Co-Ordinator

Operations Coordinator

Receptionist & Patient Coordinator

Front Desk and Office Coordinator

Sales Co-ordinator

Customer Fulfilment & Logistics Coordinator

Office Coordinator & Resident Liaison

Front Office Coordinator

Front Desk and Office Coordinator (Student Union)

Medical Receptionist & Practice Coordinator

Fleet Coordinator

Network Ops Coordinator

Office Co-ordinator Receptionist

Client Services Coordinator

Dental Receptionist/treatment coordinator

Marketing Coordinator

Export Sales and Logistics Co-ordinator

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