& customer support administrator Work, Jobs in Ledbury, Eng (with Salaries)

Customer Support & Operations Administrator
Keynetics Ltd —Malvern
- £25,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
Quick apply
Member Support Administrator
Bluline Health Ltd —Worcester
- £26,364 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
Quick apply
9d
Office Administrator | Cheltenham, Gloucestershire
Tidal Training Ltd —Cheltenham
- From £24,800 a year
- Full-time
- Microsoft Excel
- Customer service
- English
- Health & wellbeing programme
- Employee assistance programme
Quick apply
2d
Customer Service and Exports Administrator
Trelleborg —Weobley
- Temporary
- Customer service
- ERP systems
- Data entry
- Free parking
- Health & wellbeing programme
Quick apply
Business Support Administrator - Commercial & Schemes
Howden Group Holdings —Cheltenham
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Receptionist
Attwoods Chartered Certified Accountants —Evesham
- From £12.71 an hour
- Overtime
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Sick pay
Quick apply
10d
Asbestos and CCTV Drainage Administrator
Smiths Gloucester Limited —Gloucester
- Monday to Friday
- Free parking
- Employee discount
Quick apply
Office Administrator & HR Administrator
Whittington Essentials Limited —Worcester
- £27,000 - £29,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee discount
Quick apply
7d
Office Coordinator
A.J. Taylor Ltd Electrical Contractors —Malvern
- £28,000 - £32,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Free parking
- Life insurance
Quick apply
6d
Senior Sales Administrator
Independent Payment Solutions —Malvern
- £13 - £14 an hour
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- CRM software
Quick apply
Receptionist/Administrator
Kingscott Dix (Cheltenham) Limited —Cheltenham
- From £13.50 an hour
- Overtime
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Life insurance
Quick apply
3d
Team Administrator
Gloucestershire County Council —Cheltenham
- £25,185 - £25,989 a year
- Hybrid work
- English
- Microsoft Office
- Organisational skills
- Free parking
- Annual leave
7d
Transport Planner / Administrator (Evenings)
Chillway Express Specials Ltd —Tewkesbury
- £28,080 - £29,120 a year
- Full-time
- Microsoft Office
- Analysis skills
- Organisational skills
- Free parking
- Sick pay
Quick apply
Senior Administrator
Security Strong Holdings —Gloucester
- £27,000 - £30,000 a year
- Full-time
- Customer service
- Maintenance
- Microsoft Office
- Health & wellbeing programme
Quick apply
2h
Account Handler / Sales Administrator
Athena Worksuface Fabrications Ltd —Worcester
- £26,437 - £27,000 a year
- Full-time
- Customer service
- Microsoft Office
- In-person
- Annual leave
Quick apply
2d
Sales Administrator
Max4Therm (UK) Ltd —Monmouth
- £25,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Profit sharing
Quick apply
CSL Admin
ADM —Hereford
- Customer service
- ERP systems
- Microsoft Office
Sales Support Administrator
Ecotricity —Stroud
- £25,550 a year
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee discount
Academic Registry Administrator
Hartpury University and College —Gloucester
- £25,660 - £27,069 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Customer service
- Annual leave
- Employee assistance programme
Quick apply
10d
Wine Auction Operations and Business Administration Apprenticeship
Brightwells Ltd —Leominster
- £20,000 - £24,375 a year
- Customer service
- In-person
Quick apply
20h

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Customer Support & Operations Administrator

Keynetics Ltd
Malvern

Quick apply

Job details

Full-time
£25,000 a year

Benefits

Company pension
On-site parking

Qualifications

Microsoft Word
Driving Licence
Microsoft Outlook
Customer service
Technical support
Communication skills

Full job description

About Keynetics

Keynetics provides secure key management technology used by commercial customers across sectors including security, facilities management, retail, banking and property.

Our SentriGuard system combines a secure key safe, management platform and mobile app to help customers control property access, reduce unnecessary travel, and keep accurate records of who accessed a site and when.

We are a small team, so reliability, accuracy and follow-through matter.

The role

We are looking for a Customer Support & Operations Administrator to support customers and help keep our day-to-day operations running smoothly.

This is an office-based role in Malvern. You will be handling customer calls and emails, updating internal systems, supporting quotations and job information, and helping customers use our products correctly.

This role would suit someone who enjoys customer service, is comfortable using computer systems, and takes pride in getting details right.

It is not a high-volume call-centre sales role, and it is not a travelling field engineer role. There may be occasional customer or site support after training, but the main role is office-based customer support and operations administration.

What you will do

Answer incoming customer calls and emails professionally
Provide first-line support for our products and systems; full training provided
Log calls, updates and actions accurately in internal systems
Maintain customer, device and job records
Support scheduling and coordination of installations or maintenance visits
Prepare and issue basic quotations and customer information
Follow up open actions so that customer issues do not drift
Escalate technical or operational issues clearly to the right person
Work closely with colleagues in operations, customer support and field installation

What we need from you

Previous experience in customer service, administration, support, retail service, trade counter, helpdesk, scheduling or a similar role
Confident and professional telephone manner
Good written communication
Comfortable using email, online systems, apps and basic spreadsheets
Strong attention to detail
Able to follow a process and keep accurate records
Calm and practical when dealing with customer issues
Reliable, punctual and willing to work as part of a small team
Able to work from our Malvern office Monday to Friday

Useful but not essential

Experience in technical support, service coordination, facilities, security, property, logistics, automotive service or field-service administration
Full UK driving licence
Interest in technology, security products or operational systems

What we offer

£25,000 basic salary
Up to £1,000 annual performance/retention bonus
Full product and systems training
Clear 30/60/90-day training plan
Support from an experienced operations team
Varied customer and operations work
Company pension
On-site parking
Travel expenses covered if occasional customer/site support is required

Recruitment process

The process will include a short telephone screen, an interview, and a practical customer-support exercise. The exercise is designed to show how you handle customer information, written communication and attention to detail.

How to apply

Please apply with your CV and a short note explaining why this type of office-based customer support and operations role suits you.

Pay: £25,000.00 per year

Benefits:

On-site parking

Location:

Malvern WR14 3SZ (preferred)

Work Location: In person

Quick apply

Refine Your Search

& customer support administrator jobs in ledbury, eng

Customer Support & Operations Administrator

Member Support Administrator

Office Administrator | Cheltenham, Gloucestershire

Customer Service and Exports Administrator

Business Support Administrator - Commercial & Schemes

Receptionist

Asbestos and CCTV Drainage Administrator

Office Administrator & HR Administrator

Office Coordinator

Senior Sales Administrator

Receptionist/Administrator

Team Administrator

Transport Planner / Administrator (Evenings)

Senior Administrator

Account Handler / Sales Administrator

Sales Administrator

CSL Admin

Sales Support Administrator

Academic Registry Administrator

Wine Auction Operations and Business Administration Apprenticeship

I want to receive the latest job alerts for & customer support administrator in ledbury, eng

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