Account administrator Work, Jobs in Normanton, Wyk (with Salaries)

Customer Service Administrator
Blueleaf —Normanton
- £29,880 a year
- Full-time
- Sales
- Customer service
- IT
- Employee assistance programme
Quick apply
12d
Sales Ledger Assistant
2 Sisters Food Group —Wakefield
- Temporary
- Hybrid work
- Administrative experience
- Bakery
- Communication skills
- Annual leave
- Employee assistance programme
11d
Accounts Assistant
1ST LOCATE (UK) LIMITED —Temple Newsam
- £13,988 a year
- Part-time
- Microsoft Excel
- Microsoft Outlook
- Microsoft Office
Quick apply
Accounts Admin Role
NL Commercials —Wakefield
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Finance Administrator
TPT Retirement Solutions —Leeds
- Sales
- Accounting
10d
Admin Assistant
Pomfret Woodland Community Nursery —Pontefract
- From £12.77 an hour
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee discount
Quick apply
4d
Customer Care Administrator
Zenith —Leeds
- From £26,215.15 a year
- Hybrid work
- Customer service
- Organisational skills
- Communication skills
- Free parking
- Annual leave
11d
Administrator
Rivendell Europe Ltd —Leeds
- £27,500 a year
- Full-time
- Microsoft Word
- Computer literacy
- Microsoft Office
- Life insurance
Quick apply
Finance Assistant
Boxbar Tech —Wakefield
- £30,000 - £33,000 a year
- Full-time
- Hybrid work
- Bar
- Microsoft Excel
- Analysis skills
Quick apply
11d
Glass & Glazing Sales & Administration Assistant
We Supply Glass —Garforth
- £28,000 - £38,000 a year
- Full-time
- Sales
- Customer service
- Administrative experience
Quick apply
Pay & Bill Administrator
Finoptus Consulting Limited —Barnsley
- £26,000 - £27,000 a year
- Full-time
- Administrative experience
- IT
- In-person
- Annual leave
- Life insurance
Quick apply
3d
Office Administrator
Pure Clean Solutions FM LTD —Leeds
- £12.80 - £13.50 an hour
- Part-time
- Administrative experience
- Data entry
- Organisational skills
- Free parking
Quick apply
1d
Finance Administrator
Robert Watts Estate Agents —Bradford
- £13.50 an hour
- Full-time
- Administrative experience
- Organisational skills
- IT
Quick apply
1d
Office and Accounts Manager
Floral Image —Leeds
- £26,000 - £30,000 a year
- Part-time
- Hybrid work
- Salesforce
- Accounting
- Communication skills
Quick apply
1d
Key Account Administrator - Helpdesk
Rentokil Initial Group —Leeds
- £24,989 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Customer service
- Organisational skills
- Relocation assistance
- Annual leave
Quick apply
5d
Administration Assistant
Catherall Developments Ltd —Sheffield
- £25,000 - £28,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
- Annual leave
Quick apply
6d
Front Desk Administrator
Listers Health —Bradford
- From £12.71 an hour
- Weekend availability
- Microsoft Word
- Microsoft Outlook
- Customer service
- Gym membership
Quick apply
3h
Bookkeeper and Financial Administrator
Tickets for Good —Sheffield
- £25,000 - £30,000 a year
- Part-time
- Hybrid work
- Microsoft Excel
- Administrative experience
- Accounting
- Annual leave
- Flexitime
Quick apply
7d
Installations Invoicing and Payments Administrator
B&Q —Doncaster
- £26,000 a year
- Part-time
- Hybrid work
- Microsoft Office
- Data entry
- Annual leave
- Work from home
Admin and Finance Officer - Savile Park Primary School
Calderdale Council —Halifax
- £26,403 - £28,242 a year
- Full-time
- Organisational skills
- IT
- Communication skills
10d

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Customer Service Administrator

Blueleaf -
Normanton

Quick apply

Job details

Full-time
£29,880 a year
12 days ago

Benefits

Company pension
Employee assistance programme

Qualifications

Sales
Customer service
Care home
NetSuite
IT
Telemarketing
Communication skills

Full job description

Working in the world of care, we're dedicated to providing excellent support and exceptional care to our customers at Blueleaf. As a leading supplier of care products, consumables and furniture, we're looking to recruit a permanent, full time Customer Service Administrator to join our energetic Customer Service Team in our Castleford location.

An understanding, empathetic attitude will be required to ensure the best service is provided to our loyal customers, whether this be over the phone, email or live chat. The ideal candidate will have good knowledge of the Sales approach along with experience in using different customer service techniques to keep the well-developed business relationship.

This is a full time role, working 40 hours a week, Monday to Friday, typical working hours are from 8am to 4:30pm. Immediate start is available.

About Blueleaf

At Blueleaf, we believe those who care for others are extraordinary. We're here to support them and ensure they never feel alone, and by understanding our clients needs and challenges, this allows us to find the right solutions to achieve their desired outcomes, as well as providing the essentials that every care home needs. In an industry which is all about people, we value relationships above all else, we take the time to get to know them, listen to them, and walk in their shoes and those of their residents - always living our values: 'Stronger Together, Achieve the Outcome, Lead the Way and Care. Always'.

With over 30-years’ experience in the care home sector and occupying a large portion of this market, Blueleaf is continually looking at ways to expand and grow by seeking new opportunities, and to use its experience and expertise to help care homes deliver outstanding care for their residents.

Blueleaf is an equal opportunities employer.

Your day to day responsibilities:

Live and promote Blueleaf's Culture and Values
Interact with all customers whether on the telephone, email or live chat in a professional and friendly manner at all times.
Maintain a positive, empathetic, and professional attitude toward customers at all times.
Answer all telephone calls and emails, and execute tasks requested including order placing, returns, complaints, order queries and general enquiries, maintaining a timely, patient, polite and customer-focused telephone manner.
Manage and sort any delivery queries, price/invoice queries, return/collection queries, online account queries.
Investigate and resolve customer complaints quickly and patiently, including assisting customers who may have received their orders late, have received the wrong order or have received faulty products.
Address any questions or issues customers may have.
Communicate with customers to understand their requirements and need.
Offer solutions based on clients needs and capabilities.
Provide support for the sales teams so they are able to concentrate on proactive selling, including upsell and cross sell opportunities.
Liaise with relevant team members or 3rd party organisations when a request that needs attention due to issues they are experiencing that are outside of the scope of the role.
Prioritise the workload to ensure customer expectations are met at high standards and the level requested of customer service is always met.
Provide feedback on the efficiency of the customer service processes and support the team in updating or changing the processes to increase customer satisfaction.
Learn how to use database systems and the company tools available in the ERP system (Netsuite) to record any data, notes, complaints (Case management, Tasks, Activity logs).
Take responsibility for updating any Customer Reference Data in the company’s core ERP system (Netsuite) liaising with the relevant department or Account manager.
Keep confidential records and financial information private and secure.

Skills & Experience

Clear communication and active listening skills
Previous use of ERP systems / web page navigation
Ideally you'll have knowledge and experience of using Orderwise
Good level of IT literacy, including use of Excel
12+ months experience in telesales
12+ months experience in Customer service or similar sector
Customer fixation by actively seeking to understand customer requirements and business operations, anticipates request for solutions based on well-developed relationships.
Interpersonal skills ability to communicate at all levels and backgrounds, and to understands concerns, feelings and reactions of others.
Planning and organising yourself to accomplish specific goals.
Problem solving with a willingness to make decisions once analysed; making judgment on the best solution to a problem or situation.
Ability to stay calm under pressure and when customers are stressed or upset.
Strong team player willing to participate as a full member.

What will we offer?

We will offer a competitive salary of £29,880.00 per annum, 33 days holiday inclusive of bank and public holidays. You will be eligible for inclusion in a discretionary bonus scheme and a number of welfare benefits, such as auto-enrolment into our pension scheme, Death in Service benefit, access to our Medicash scheme that provides cash back towards everyday healthcare bills and a wide range of other wellbeing benefits including access to an employee assistance program.

Location

This role is located at our Castleford office in West Yorkshire.

Next Steps

Apply now!

By applying for this role you give us consent to process your personal data for recruitment purposes only. A copy of our data privacy notice is available on the following link. Blueleaf Limited - Data Privacy Notice

Quick apply

Refine Your Search

account administrator jobs in normanton, wyk

Customer Service Administrator

Sales Ledger Assistant

Accounts Assistant

Accounts Admin Role

Finance Administrator

Admin Assistant

Customer Care Administrator

Administrator

Finance Assistant

Glass & Glazing Sales & Administration Assistant

Pay & Bill Administrator

Office Administrator

Finance Administrator

Office and Accounts Manager

Key Account Administrator - Helpdesk

Administration Assistant

Front Desk Administrator

Bookkeeper and Financial Administrator

Installations Invoicing and Payments Administrator

Admin and Finance Officer - Savile Park Primary School

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