Site agent Work, Jobs in Sparkhill, Wmd (with Salaries)

IT Service Desk Agent
Royal Shakespeare Company —Stratford-upon-Avon
- £26,000 a year
- Full-time
- Customer service
- Administrative experience
- Organisational skills
5d
Agent
Balfour Beatty Vinci —Birmingham
- Full-time
- Construction experience
- Leadership
- Communication skills
- Free parking
10d
Transitional Housing Manager
Reliance Social Housing CIC —Birmingham
- £35,000 a year
- Full-time
- Analysis skills
- Free parking
- Bereavement leave
Quick apply
2d
Receptionist/Administrative Assistant/Customer Service
Xclusive Motor Services —Birmingham
- From £13 an hour
- Part-time
- Customer service
- English
- Driving
- Free parking
Quick apply
13d
Site Agent
Sisk —Birmingham
- Full-time
- Management
- Travel
- Construction experience
Contact Centre Agent
Bluesky Metering Services —Tamworth
- Up to £25,400 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Health & wellbeing programme
- Life insurance
Quick apply
3d
Freight Clerk-BHX 2606(Fluent in both English and Chinese)
CY UK Ltd —Minworth
- From £12.71 an hour
- Weekend availability
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
Quick apply
Junior Lettings Negotiator
Just Move Estate Agents & Lettings —Birmingham
- £26,767 - £28,000 a year
- Full-time
- Driving
- Organisational skills
- In-person
Quick apply
Head of Marketing Operations
Agent Rainmaker —Wolverhampton
- £50,000 - £60,000 a year
- Full-time
- Management
- Project management
- Team management
- Free parking
Quick apply
Sales Negotiator
Countrywide Estate Agents —Birmingham
- £25,000 a year
- Full-time
- Sales
- Customer service
- English
- Sick pay
Quick apply
11d
Sales Office Manager
Park Hall Hotel and Spa —Wolverhampton
- £40,000 - £45,000 a year
- Full-time
- Microsoft Excel
- Sales
- Hotel
Quick apply
5d
Contact Centre Team Manager
Vax Ltd —Droitwich
- Up to £32,000 a year
- Weekend availability
- Hybrid work
- Management
- Customer service
- English
- Free parking
- Work from home
Quick apply
5d
Supply Chain Assistant (Full Time, Fixed Term Contract)
First Grade International Ltd —Bromsgrove
- £28,000 a year
- Part-time
- Microsoft Excel
- Customer service
- Microsoft Office
- Free parking
- Annual leave
Quick apply
6d
Lettings Negotiator
SE Properties Estate Agents Limited —Nuneaton
- £24,420 - £30,000 a year
- Full-time
- Administrative experience
- Organisational skills
- In-person
Quick apply
Sub Agent
Balfour Beatty Vinci —Birmingham
- Full-time
- Engineering
- No degree
- Construction experience
- Free parking
9d
Sales Advisor
Moorhouse Property Agent Limited —Sutton Coldfield
- £25,000 - £30,000 a year
- Full-time
- Bilingual
- Sales
- Customer service
Quick apply
8d
Maintenance Operative
Urbanbubble —Birmingham
- £28,000 - £32,000 a year
- Full-time
- Annual leave
- Sick pay
Quick apply
11d
Business Change Support
HM Courts & Tribunal Service —Birmingham
- £30,001 - £40,000 a year
- Part-time
- Hybrid work
- Presentation skills
- Travel
- Annual leave
- Employee discount
8d
Client Coordinator / Mortgage & Estate Agency Administrator
Blossomfield Group Ltd —Solihull
- £12.71 - £15.00 an hour
- Part-time
- Administrative experience
- Driving
- Computer skills
- Free parking
- Employee discount
Quick apply
Change and Engagement Manager, Workplace Services
Deloitte —Birmingham
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
11d

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IT Service Desk Agent

Royal Shakespeare Company -
Stratford-upon-Avon

Apply Now

Job details

Permanent | Full-time
£26,000 a year
5 days ago

Qualifications

Customer service
Administrative experience
IT support
Organisational skills
IT
Communication skills

Full job description

Do you have experience in IT support or customer service? Are you organised, with good administration skills? Are you looking for a busy and varied role in a multi-sited, supportive and exciting environment?

We are looking for an IT Service Desk Agent to act as the first point of contact for day-to-day IT support making sure colleagues across the RSC can work effectively, confidently and with minimal disruption. Working in a busy, multi-sited and complex environment you will coordinate incoming service requests, support starters and leavers, manage equipment allocation and keep accurate records and stock information.

This role is suitable for someone with relevant experience in either IT support or in another area where customer service and service management is critical; it could also work for college/university leavers with good administrative and organisational skills and an interest in IT. As technology evolves so quickly, we are looking for people with a flexible and adaptable approach, as well as an aptitude to learn and develop.

Reporting to the IT Services and Support Manager key areas of responsibility include (please see the Role Profile for the comprehensive list):

Providing first-line support to colleagues in person, at the IT Hub and across RSC sites and through the IT Service Desk
Delivering support in a helpful, calm and professional way
Resolving requests and routing more complex issues to the appropriate specialist
Maintaining an organised, tidy and welcoming IT Hub and working environment
Monitoring stock levels and helping to manage supplies of IT kit
Routine technical support to include password rests and installing approved software and assisting with device set up and user support.

To be suitable for this role, it is essential that you have:

Strong communication and customer service skills with the ability to explain technical issues in plain language
Working knowledge of Windows 11 and Microsoft 365
Persistence and sound judgement to follow issues through to resolution or escalate them appropriately
Confident working with a wide range of colleagues based at various sites across the organisation.
A reliable, proactive and approach, with the confidence to manage routine tasks independently.

This is a full-time, permanent position based on-site in Stratford-upon-Avon. You will be working 35 hours per week, Monday to Friday.

The RSC has a huge range of activities to support work on-stage and off-stage, all of which use IT, which makes it a varied place to work and be exposed to a range of technology in an exciting and unique environment. You will be assisting colleagues across the whole of the RSC, including those who are remote or working internationally, those on any of our sites across Stratford-upon-Avon and our London office. A typical day might be fixing IT issues, moving tickets along the Helpdesk swiftly, helping to set up video links and presentations, or routine maintenance and replacement of computers. One thing is for sure, no two days will ever be the same!

Application Process

All applications should be made online using the RSC website. If you need any assistance when applying, please email [email protected]

The interviews will be in-person during early August.

About the RSC

The RSC strives for excellence, and values creativity, inclusivity, sustainability, collaboration, and accountability.

We can offer great benefits and aim to create a welcoming, supportive environment which is happy, healthy and safe. We place great importance upon developing a diverse, highly motivated and energised workforce to help achieve our priorities. We put our values at the heart of everything we do.

We are committed to building a diverse workforce and welcome applications from all individuals.

We believe that safeguarding children and adults is everyone's responsibility, and everybody working at the RSC has a duty to place safeguarding at the heart of their work. We welcome candidates who will support and advocate the RSC's environmental objectives continuing to improve our sustainability work and actions both on and off stage.

The Royal Shakespeare Company (no. 212481) is a registered charity.

Apply Now

Refine Your Search

site agent jobs in sparkhill, wmd

IT Service Desk Agent

Agent

Transitional Housing Manager

Receptionist/Administrative Assistant/Customer Service

Site Agent

Contact Centre Agent

Freight Clerk-BHX 2606(Fluent in both English and Chinese)

Junior Lettings Negotiator

Head of Marketing Operations

Sales Negotiator

Sales Office Manager

Contact Centre Team Manager

Supply Chain Assistant (Full Time, Fixed Term Contract)

Lettings Negotiator

Sub Agent

Sales Advisor

Maintenance Operative

Business Change Support

Client Coordinator / Mortgage & Estate Agency Administrator

Change and Engagement Manager, Workplace Services

I want to receive the latest job alerts for site agent in sparkhill, wmd

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