Business support Work, Jobs in Wattisham, Sfk (with Salaries)

Business to Business Customer Service / Success Executive
Anchor Safety LLP —Ipswich
- £30,000 - £35,000 a year
- Full-time
- CRM software
- In-person
- Communication skills
Quick apply
9d
Customer Care Administrator
Anchor Safety LLP —Great Blakenham
- £26,500 - £27,500 a year
- Full-time
- CRM software
- In-person
- Communication skills
- Employee discount
Quick apply
Careers & Placement Adviser
WS Training LTD —Ipswich
- £24,487.20 - £26,197.20 a year
- Part-time
- In-person
- Communication skills
- School
- Health & wellbeing programme
- Referral programme
Quick apply
8d
Projects Support
Amarinth Ltd —Woodbridge
- £26,000 - £29,500 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Health & wellbeing programme
Quick apply
6d
Buyer
Brook Street Foodservice Ltd —Ipswich
- £35,000 - £40,000 a year
- Full-time
- ERP systems
- Analysis skills
- Organisational skills
- Free parking
Quick apply
Estate Agent
The Property Experts —Bury St. Edmunds
- £8,400 a month
- Remote
Quick apply
Accounts Administrator
Precon Products Ltd —Bury St. Edmunds
- From £27,000 a year
- Full-time
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
8d
Sales Project Manager / Personal Assistant to the Chief Operating Officer
Anchor Safety LLP —Ipswich
- £45,000 - £50,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Outlook
- English
- Free parking
- Employee discount
Quick apply
Project Support Co-ordinator
Softvize LTD —Colchester
- £26,000 a year
- Full-time
- Project management
- Front desk
- In-person
Quick apply
12d
Application Support Analyst
MultiFreight Limited —Ipswich
- £27,000 - £30,000 a year
- Full-time
- Analysis skills
- Organisational skills
- In-person
Quick apply
2d
Office Order / Quotes Processor
Kontora Ltd —Bury St. Edmunds
- Full-time
- Microsoft Excel
- Computer literacy
- Administrative experience
- Free parking
Quick apply
7d
Customer Service Advisor
IT Fleet Automotive Limited —East Bergholt
- £28,300 a year
- Full-time
- Organisational skills
- In-person
- Communication skills
Quick apply
8d
Business Administrator
WSG Training —Ipswich
- £15 - £20 an hour
- Part-time
- Bachelor's degree
- Organisational skills
- IT
Quick apply
3d
Label Press/Finishing Operator
AbbeyLabels Ltd —Bury St. Edmunds
- £26,000 - £31,000 a year
- Overtime
- Computer literacy
- Quality control
- Computer skills
- Free parking
Quick apply
7d
Transport & Operations Co-ordinator
Pre-Pour Reinforcements Ltd —Woolpit
- £30,000 - £35,000 a year
- Full-time
- Organisational skills
- Warehouse experience
- Computer skills
- Free parking
- Health & wellbeing programme
Quick apply
Brand & Marketing Lead
Bishop and Miller Auctioneers —Stowmarket
- £40,000 - £50,000 a year
- Part-time
- Hybrid work
- Social media management
- English
- Analysis skills
- Free parking
Quick apply
13d
HR Advisor
Jim Lawrence Ltd —Ipswich
- Part-time
- Microsoft Office
- Administrative experience
- Recruiting
- Free parking
- Health & wellbeing programme
Quick apply
1d
Business Analyst
The Registered Office (UK) Ltd —Ipswich
- From £35,000 a year
- Full-time
- CRM software
- Azure
- Data analysis skills
Quick apply
Emergency Planning Officer
Suffolk County Council —Ipswich
- £34,434 a year
- Full-time
- Hybrid work
- Annual leave
13d
Junior Commercial Manager
LDH (La Doria) Ltd —Ipswich
- Full-time
- Hybrid work
- Microsoft Outlook
- POS
- Contracts
- Free parking
- Health & wellbeing programme
Quick apply
12h

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business support jobs near wattisham, sfk

Business to Business Customer Service / Success Executive

Anchor Safety LLP
Ipswich

Quick apply

Job details

Full-time
£30,000 - £35,000 a year
9 days ago

Qualifications

Live chat
CRM software
Customer service call handling
Inbound customer enquiry call handling
Client engagement
Internal department liaison
Microsoft Office Suite
Complaint handling
Churn prevention
Customer loyalty building
B2B
Relationship management
Customer interaction
Communication skills

Full job description

The Company

Established over 30 years ago, Anchor Safety has rapidly grown to become one of the UK’s leading suppliers of personal protective equipment (PPE,) safety services, and corporate workwear.

Our innovative, reliable and customer-focused approach to supplying PPE has driven continual growth and exceptional customer loyalty. As a business, dedication to prompt personal service from friendly knowledgeable staff has become a hallmark of our success. A proactive approach to meeting customer requirements, supported by same day despatch from our stockholding of quality products, enable us to achieve our goal of delivering excellence in PPE.

The Role

As Customer Success Executive you'll be part of a close-knit team, handling Customer calls and enquiries, identifying appropriate PPE solutions to meet Customer needs, and ensuring every Customer receives the best-in-class service they expect from us.

Key responsibilities:

Customer Onboarding - Guiding new customers through the implementation process, including set-up testing and management of customer purchasing portals, and ensuring all customers have the required tools to make repeat purchases from our range.
Relationship Management - Developing and maintaining strong ongoing relationships with clients to increase revenue and prevent churn through regular calls and meetings. Also providing efficient and friendly customer support via phone, email, web-chat or WhatsApp to address enquiries, concerns and issues in line with pre-agreed service levels. This also includes answering questions about products, helping with orders and resolving problems.
Relationship Development - Collaborating with clients to identify opportunities for growth and improvement, including bespoke client-specific initiatives and projects
Issue resolution – Investigating and resolving customer complaints or problems coordinating with other departments as necessary to ensure timely and satisfactory resolutions.
Product knowledge – maintain an understanding of products, services to respond to customer needs.
Team Collaboration – work closely with other team members and departments to support excellence

Desired Experience and Qualifications:

Customer Service Skills- Strong interpersonal and communication skills, with the ability to empathise and provide exceptional customer service
Problem solving – The ability to quickly and effectively resolve customer issues and find solutions to complex problems
Organisation – Good organisation skills to manage customer records, follow up on tasks and prioritise work effectively
Product knowledge – worked in a B2B environment and the ability to learn and stay up to date on changes
Computer skills – proficiency in using CRM software, email and other communication tools and Microsoft Office
Adaptability – willingness to adapt to changing processes and procedures to improve customer support
Empathy – ability to understand and relate to customer concerns and needs
Teamwork – collaboration skills to work effectively with colleagues and other departments
Multitasking – capability to handle multiple customer inquiries and tasks simultaneously
Attention to Detail – accuracy in order processing, documentation and follow-through

PLEASE HELP US TO PRIORITISE YOUR APPLICATION....

In the current climate, we're expecting a lot of applications for this role. We'd love to spot you in the crowd, and invite you for an initial interview!

In addition to your CV, please send a brief covering letter highlighting why you think your experience is perfect for our role, and indicating your current and desired salary packages.

Thank you, and looking forward to meeting you.

Job Type: Full-time

Pay: £30,000.00-£35,000.00 per year

Experience:

BUSINESS TO BUSINESS Customer service: 1 year (required)

Work Location: In person

Quick apply

Refine Your Search

business support jobs in wattisham, sfk

Business to Business Customer Service / Success Executive

Customer Care Administrator

Careers & Placement Adviser

Projects Support

Buyer

Estate Agent

Accounts Administrator

Sales Project Manager / Personal Assistant to the Chief Operating Officer

Project Support Co-ordinator

Application Support Analyst

Office Order / Quotes Processor

Customer Service Advisor

Business Administrator

Label Press/Finishing Operator

Transport & Operations Co-ordinator

Brand & Marketing Lead

HR Advisor

Business Analyst

Emergency Planning Officer

Junior Commercial Manager

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