Administration officer. Work, Jobs (with Salaries)

Council Tax Administration Officer
Civic Recruitment Limited —Remote
- £16.55 an hour
- Full-time
- Remote
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
3d
Assistant Investigations & Complaints Officer
House of Commons UK Parliament —London
- £37,834 - £41,998 a year
- Full-time
- Hybrid work
- Organisational skills
- Communication skills
- Annual leave
5d
Junior Project Support Officer
Mprove —Remote
- £24,420 - £26,000 a year
- Full-time
- Remote
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
2d
Administration & Recruitment Officer
Zen Fundraising —Charing Cross
- £15 an hour
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
Administration Officer
Civic Recruitment Limited —Solihull
- £17.75 an hour
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
5d
Digital Support Officer
HealthNet Homecare —Remote
- £34,000 a year
- Full-time
- Remote
- Azure
- Project management
- Agile
- Employee discount
- Referral programme
1d
Exams Administration & Compliance Officer
The E-Assessment Management Company (TEAMCo) —London
- £26,500 - £31,500 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Work from home
Quick apply
6d
Admissions Administrator
Imperial College London —Charing Cross
- £41,005 - £45,616 a year
- Full-time
- Hybrid work
- Computer literacy
- Bachelor's degree
- School
- Annual leave
4d
Administration Officer
Inverness City Heritage Trust —Inverness
- £12.82 - £15.00 an hour
- Part-time
- Hybrid work
- Customer service
- Microsoft Office
- Administrative experience
- Free parking
- Flexitime
Quick apply
Private Patient Administration Officer
The Royal Marsden NHS Foundation Trust —Wallington
- £32,199 - £34,876 a year
- Full-time
- Phone etiquette
- Communication skills
8d
Court Officer
Scottish Courts and Tribunals Service —Campbeltown
- £27,507 a year
- 8 hour shift
- Annual leave
- Employee discount
9d
Property Services Administration Officer
Prospect Community Housing —Edinburgh
- £31,792 - £39,921 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
- Flexitime
Quick apply
Parks and Cemeteries Administration Officer
Royal Borough of Windsor and Maidenhead —Maidenhead
- £30,193 - £34,104 a year
- Full-time
- Hybrid work
- Microsoft Office
- Communication skills
- Free parking
- Annual leave
3d
Access Arrangement Officer
Inspired —London
- Full-time
- Remote
- Microsoft Office
- IT
- School
Payroll Officer
Lidl —London
- £33,000 - £44,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Office
- Human resources
- Store discount
- Employee discount
Customer Service Officer
Sheikh Logic Ltd —London
- £33,000.00 - £38,785.13 a year
- Full-time
- Hybrid work
- Microsoft Word
- Customer service
- Microsoft Office
- Annual leave
Quick apply
Enterprise Officer
Scottish Fisheries Museum —Scotland
- £32,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Work from home
- Employee discount
Quick apply
Recruitment and Admissions Administrator (Permanent)
Edinburgh College —Edinburgh
- £28,726 - £30,162 a year
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
Quick apply
12d
Operational Support Officer
HM Courts and Tribunals Service —High Wycombe
- £25,582 a year
- Part-time
- Customer service
- Administrative experience
- Presentation skills
- Annual leave
1d
Programme Officer — Online Programme
CamVision Education —Remote
- From £27,000 a year
- Full-time
- Remote
- Microsoft Outlook
- English
- Administrative experience
- Work from home
Quick apply
12d

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Council Tax Administration Officer

Civic Recruitment Limited
Remote

Quick apply

Job details

Full-time
£16.55 an hour
3 days ago

Qualifications

Microsoft Word
Microsoft Excel
Microsoft Outlook
Microsoft Office
Administrative experience
Data entry
Organisational skills
Communication skills
Tax experience
Time management
Office experience

Full job description

This is a remote position.

6 months contract with a Local Authority

Job Title: Council Tax Administration Officer

Job Purpose

To provide efficient administrative support within the Council Tax Service, ensuring the accurate processing of customer information, correspondence, and system records. The post holder will be responsible for importing and managing emails within the Civica DIP360 system, maintaining accurate records, and supporting the delivery of an effective and customer-focused Council Tax service.

The role requires strong administrative skills, attention to detail, and proficiency in Microsoft Office applications, alongside working knowledge of Academy and Civica W2 systems.

Key Responsibilities

Administration and Data Processing

Import and process emails from the Council Tax mailbox into the Civica DIP360 system.
Accurately record and maintain customer information and case records.
Ensure correspondence is correctly allocated and processed within agreed timescales.
Manage electronic documents and maintain organised filing systems.
Support the administration of Council Tax accounts and related services.

Systems Management

Use Civica DIP360, Academy, and Civica W2 systems to update and maintain records.
Monitor system workflows and ensure cases are progressed efficiently.
Retrieve, verify, and update data across multiple databases.
Ensure data accuracy and compliance with council procedures.

Customer Service Support

Assist with enquiries received via email, telephone, and written correspondence.
Provide accurate information to residents, businesses, and internal stakeholders.
Escalate complex queries to senior officers where appropriate.
Maintain a professional and customer-focused approach at all times.

Record Keeping and Compliance

Maintain accurate records in accordance with data protection regulations and council policies.
Ensure confidentiality when handling sensitive customer information.
Support audits and quality checks by maintaining accurate documentation.
Follow Council Tax legislation, policies, and operational procedures.

Team Support

Work collaboratively with colleagues to support service delivery.
Assist with administrative projects and process improvements.
Attend team meetings, training sessions, and development activities as required.
Provide general administrative support to the Council Tax team.

Essential Experience

Previous administrative experience within a busy office environment.
Experience of data entry and record management.
Experience using Microsoft Office applications, including:
- Outlook
- Word
- Excel
- Teams
Experience handling high volumes of emails and correspondence.
Strong attention to detail and accuracy.

Desirable Experience

Previous experience working within Local Government.
Experience within a Council Tax, Revenues, Benefits, or Customer Services environment.
Experience using Civica DIP360.
Experience using Academy software.
Experience using Civica W2.

Essential Qualifications

GCSEs (or equivalent) including English and Mathematics.
Relevant administrative qualification or equivalent experience.

Desirable Qualifications

Business Administration qualification.
Local Government or Revenues-related training.

Knowledge and Skills

Knowledge of administrative processes and procedures.
Proficiency in Microsoft Office Suite.
Working knowledge of Academy and Civica W2 systems.
Strong organisational and time management skills.
Excellent written and verbal communication skills.
Ability to manage competing priorities and workloads.
High level of accuracy and attention to detail.
Ability to work independently and as part of a team.
Understanding of data protection and confidentiality requirements.

Additional Information

Location: Remote Opportunity
Contract Type: Limited Company/Umbrella
Pay Rate: £16.55 per hour
Working Hours: 40 hours per week
Payment Schedule: Bi-weekly payments
Working Pattern: Fully remote
Essential Systems Knowledge: Academy and Civica W2
Desirable System Experience: Civica DIP360
Start Date: Immediate start preferred
Closing Date: Recruitment closing soon – early applications are encouraged.

GCSC

Quick apply

Refine Your Search

administration officer. jobs

Council Tax Administration Officer

Assistant Investigations & Complaints Officer

Junior Project Support Officer

Administration & Recruitment Officer

Administration Officer

Digital Support Officer

Exams Administration & Compliance Officer

Admissions Administrator

Administration Officer

Private Patient Administration Officer

Court Officer

Property Services Administration Officer

Parks and Cemeteries Administration Officer

Access Arrangement Officer

Payroll Officer

Customer Service Officer

Enterprise Officer

Recruitment and Admissions Administrator (Permanent)

Operational Support Officer

Programme Officer — Online Programme

I want to receive the latest job alerts for administration officer.

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