Office Manager
Recra Consulting —Bromsgrove
- £30,000 - £38,000 a year
- Full-time
- Databases
Quick apply
3d
Facilities and Office Manager
Midland Building Products —West Bromwich
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- Health & wellbeing programme
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Sales Office Manager
Park Hall Hotel and Spa —Wolverhampton
- £40,000 - £45,000 a year
- Full-time
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Office Administrator & HR Administrator
Whittington Essentials Limited —Worcester
- £27,000 - £29,000 a year
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Fuel Oils Office Manager
VITAGAS LTD —Telford
- £32,000 - £40,000 a year
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3d
Office Manager
Ridgeway poultry Products —Birmingham
- £545.19 - £666.35 a week
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3d
Front Office Manager
Valor Hospitality —Birmingham
- £34,599 a year
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Vertu Motors —Birmingham
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4d
Trainee Manager
Art.Quarter —Birmingham
- From £1,500 a month
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- Google Suite
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Administration Manager
Dingli Machinery UK Limited —West Bromwich
- £35,000 - £40,000 a year
- Overtime
- Microsoft Office
- Administrative experience
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Quick apply
Office & Practice Administrator
Business and Accountancy Assist Ltd —Birmingham
- £25,420 - £27,500 a year
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- Microsoft Outlook
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Quick apply
6d
Part-Time Operations Manager – Young Engineers
Young Engineers Worcester —Worcester
- Part-time
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1d
Branch Administrator | AT-PAC UK
AT-PAC —Birmingham
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Corporate Services Officer
Citizens Advice Sandwell and Walsall —Sandwell
- Up to £30,500 a year
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5d
Corporate Services Officer
Citizens Advice —Walsall
- £30,500 a year
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5d
Flexi Front of House Manager - West Midlands
N Family Club —Birmingham
- £14.24 - £15.45 an hour
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9d
Office Assistant Manager
Maitlands Conservatories —Pershore
- £25,775 - £29,400 a year
- Full-time
- CRM software
- Microsoft Excel
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Quick apply
4d
Office Coordinator
A.J. Taylor Ltd Electrical Contractors —Malvern
- £28,000 - £32,000 a year
- Full-time
- Microsoft Outlook
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- Writing skills
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- Life insurance
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Sales Office Manager
BELGRADE INSULATIONS LTD —Birmingham
- Full-time
- Customer service
- Business development
- Training & development
- Annual leave
Quick apply
1d

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Office Manager

Recra Consulting -
Bromsgrove

Quick apply

Job details

Full-time
£30,000 - £38,000 a year
3 days ago

Qualifications

Customer communication
Sales support
Customer service call handling
Inbound customer enquiry call handling
Report generation
Client engagement
Complaint handling
Handling customer enquiries
Databases
Client services
Customer relationship management
Relationship management
Management reporting
Customer interaction
Office management

Full job description

Sales Office Manager

We are seeking an experienced and highly motivated Sales Office Manager to join our clients team. This is a hands-on, customer-facing role that requires a unique combination of technical engineering knowledge and strong people management skills. The successful candidate will serve as the primary point of contact for customer enquiries, managing both telephone and email communications while overseeing the preparation of quotes, processing orders, and handling technical enquiries.

This position is ideal for a proactive individual who thrives in a fast-paced environment and possesses excellent customer liaison skills combined with a solid engineering background. You will be responsible for leading the sales office team, ensuring exceptional customer service delivery, and maintaining operational excellence across all administrative and sales support functions.

Key Responsibilities

Customer Service & Communication

Act as the primary point of contact for all customer enquiries received via telephone and email
Provide prompt, professional, and accurate responses to customer questions and concerns
Build and maintain strong relationships with existing and potential customers
Handle customer complaints and resolve issues efficiently, escalating when necessary
Ensure all customer interactions are logged and tracked appropriately
Maintain high standards of customer service across the sales office team

Sales Support & Administration

Prepare detailed and accurate quotations for customers based on their specifications and requirements
Process customer orders efficiently, ensuring accuracy and timely delivery
Coordinate with production, logistics, and technical teams to fulfill customer orders
Maintain and update customer databases and sales records
Generate sales reports and performance metrics for management review
Monitor order progress and keep customers informed of delivery schedules
Handle invoicing and coordinate with the finance department on payment matters

For more information please contact the team at Recra.

At Recra Ltd, we believe that great people come from all backgrounds. We are committed to creating an inclusive recruitment process where everyone is treated with fairness, respect, and equal opportunity.

We welcome applications from all suitably qualified individuals, regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation. If you require any reasonable adjustments or additional support at any stage of the recruitment process, please let us know—we’re here to help.

Recra Ltd is committed to promoting equality, diversity, and inclusion throughout every stage of the recruitment journey.

In accordance with the Conduct of Employment Agencies and Employment Businesses Regulations 2003, Recra Ltd acts as an Employment Agency when recruiting for permanent vacancies and as an Employment Business when supplying temporary or contract workers.

Quick apply

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